Customers generally praised the food, especially the burgers and ice cream, noting freshness and good taste.
Service Consistency
Service quality varied; while many praised friendly and fast service, others reported issues with order accuracy and long wait times.
Cleanliness
The restaurant is frequently described as clean and well-maintained, contributing positively to the dining experience.
Pricing Concerns
Some customers felt that prices were high for the quality of food received, leading to mixed feelings about value.
Customer Experience
Overall, many customers expressed loyalty and enjoyment of the establishment, though there were notable complaints about order mistakes and service speed.
WR
William Ey [Causing Confusion Records]
Oct 27, 2025
5.0
If you haven't tried dairy Queen's breakfast you have no idea what you're missing the eggs are freshly made the way you like them to order fresh pancakes and minutes in the Drive-Thru it is a must-have way cheaper and better than McDonald's.
LR
Larry Rogers
Oct 20, 2025
5.0
Dairy Queen is always a favorite fast food stop that I really enjoy.
AB
al brinson
Oct 11, 2025
5.0
This restaurant has been around for decades. It was just a seasonal ice cream stand when I grew up. A survivor in Niagara Falls. It’s brick and mortar “NIAGARA FALLS.
AA
Angela Alexiou
Sep 7, 2025
5.0
Staff is friendly and inviting, treats are always a great way to end the day🤩
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Niagara Falls?
Dairy Queen Grill & Chill is open daily from 9:00 AM to midnight.
What is the address of Dairy Queen Grill & Chill in Niagara Falls?
The address is 2432 Niagara St, Niagara Falls, NY 14303-1926, USA.
What are some popular menu items at Dairy Queen Grill & Chill?
Popular items include Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, soft-serve ice cream cones, and signature shakes & malts.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, Dairy Queen Grill & Chill offers a drive-thru service for convenient ordering.
Is Dairy Queen Grill & Chill family-friendly and accessible?
Yes, it is family-friendly, welcomes children, and is wheelchair accessible with booster seats and high chairs available.
Can I order food online or use a mobile app for Dairy Queen Grill & Chill?
Yes, you can place orders online and use the Dairy Queen app to access exclusive deals and rewards.
What breakfast options are available at Dairy Queen Grill & Chill?
Dairy Queen Grill & Chill serves breakfast items as part of their menu offerings.
Are there outdoor seating options at Dairy Queen Grill & Chill?
Yes, outdoor seating is available along with indoor seating for customers.
What nearby ice cream shops are close to Dairy Queen Grill & Chill for customers who want more options?
Nearby ice cream shops include Orange Julius and another Dairy Queen location, offering additional choices for ice cream lovers.
What nearby places can visitors check out when visiting Dairy Queen Grill & Chill in Niagara Falls?
Visitors can explore local sites such as Niagara Falls Church, Hope Club of Niagara, and Piccirillos Florist Inc for community and shopping experiences.
Is there convenient transportation or taxi services near Dairy Queen Grill & Chill?
Yes, LaSalle Cab Inc offers taxi services nearby, making it easy for customers to reach Dairy Queen Grill & Chill.