Charleys Cheesesteaks

3.4
151 reviews
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Business Details

1900 Military Rd., Niagara Falls, NY
14304, United States
(716) 298-5005
https://order.charleys.com/menu/outlets-at-niagara-falls/
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About

Sandwich Restaurant

Location

Charleys Cheesesteaks
1900 Military Rd., Niagara Falls, NY
14304, United States

Hours

Reviews

3.3
107 reviews
5 stars
38
4 stars
24
3 stars
8
2 stars
6
1 star
31
  • RB
    Rescued Brushes
    Nov 9, 2025
    1.0
    So rude and unhelpful to DoorDashers. Staff was just standing around and the food was getting cold but no one would help me with my order. I won't be accepting orders from this store as a dasher anymore. And I have the best ratings and have been dashing for 10 years. Too bad for them and the customers...
  • JJ
    Jaysus
    Nov 7, 2025
    1.0
    Terrible Good
  • DK
    Desiree Kubik
    Nov 7, 2025
    1.0
    This used to be my favorite place to go to, unfortunately that is no longer the case anymore. They are rude and the quality has gone way down, not to mention they’re never open when they’re supposed to be. I came this Wednesday to Order 2 large combos, we walked in at 6:28 and got turned away because the guy said “we stop making food at 6:30, we’re only making drinks right now.” When I had two more minutes and the mall closes at 8pm!! I can see stop making food maybe at 7, but 6;30 is absolutely absurd maybe list that on your online website so people do not waste their expensive gas. So we go to get our two large combos today, Friday, get All the way home to open my box to this. WHY on earth would you think this is acceptable to hand out?? Especially when each combo is like $16 each! So we had to go alll the way back again to get it remade, had to leave my poor girlfriends food at home to get cold. I should have made y’all remake both!!! $40 for one burnt nasty sub and one cold one. Oh & also was supposed to have cheese but that was also ironically missing. Not to mention when we came back dude was rude as hell had a whole attitude because he had to remake it. Idk maybe don’t hand out black food & you wouldn’t have a problem bud! This is completely unacceptable & we absolutely will not be back until it’s under control.
  • JM
    jess muldoon
    Nov 5, 2025
    5.0
    MY HUSBAND HAS FOOD POISONING THANKS TO THERE CHEF TODAY
  • AW
    Adam Willis
    Oct 25, 2025
    5.0
    Buffalo chicken is was great, service was great.
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Frequently Asked Questions About Charleys Cheesesteaks

What are the regular opening hours for Charleys Cheesesteaks at Outlets at Niagara Falls?

Charleys Cheesesteaks is open Monday to Thursday from 11:00 AM to 7:00 PM, Friday and Saturday from 11:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.

Is Charleys Cheesesteaks open for delivery or drive-through services?

No, Charleys Cheesesteaks does not offer delivery or drive-through services as all delivery and drive-through hours are marked closed.