Arby's

3.7
700 reviews
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Business Details

1001 Cedar Ave, Niagara Falls, NY
14301, United States
(716) 285-2450
http://www.arbys.com/locations/us/ny/niagara-falls/1001-cedar-ave/store-844
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1001 Cedar Ave, Niagara Falls, NY
14301, United States

Hours

Reviews

3.7
700 reviews
5 stars
269
4 stars
172
3 stars
129
2 stars
46
1 star
84

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service, with some staff being friendly and helpful while others were reported as rude and inattentive.

Food Quality

Food quality is inconsistent; some customers enjoyed fresh and delicious meals, while others reported issues like undercooked items and poor presentation.

Service Speed

Service speed is frequently criticized, with many customers experiencing long wait times and incorrect orders.

Cleanliness

The restaurant's cleanliness received positive remarks, with some customers noting it as one of the cleanest locations.

Pricing

Customers expressed concerns about high prices relative to portion sizes, leading to dissatisfaction.
  • TS
    travis serrano
    Nov 18, 2025
    1.0
    Lady was disgustingly rude and when I asked for the manager to replace an order Then the manger came out even more rude these workers are just lazy and don't want to work standing around nothing happening in there I'd never go back after this it's supposed to number a good experience not horrible bad customer service all the way
  • MM
    M M
    Nov 7, 2025
    5.0
    It was delish. Had the steak sandwich
  • CB
    Carl Bradberry
    Oct 23, 2025
    2.0
    I haven't arby's in years.It's my first time in a long time.And probably my last overpriced food. For the amount they give you, it's not very a lot.
  • GT
    Gina Tipton
    Oct 2, 2025
    1.0
    Terrible service, no one was there to eat, we were the only customer and they got the order wrong 2 times, stayed in line a long time, hair was in the food and all the employees were in the back instead of waiting on customers that walked in absolutely Terrible
  • FS
    Fawn Smith
    Sep 22, 2025
    5.0
    A pleasant girl named Nikki took our order and made our order she was fast and kind we was out in less the 10 mins
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