Arby's

3.8
890 reviews
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Business Details

8562 Niagara Falls Blvd, Niagara Falls, NY
14304, United States
(716) 298-5365
http://www.arbys.com/locations/us/ny/niagara-falls/8562-niagara-falls-blvd/store-94
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
8562 Niagara Falls Blvd, Niagara Falls, NY
14304, United States

Hours

Reviews

3.8
890 reviews
5 stars
361
4 stars
251
3 stars
141
2 stars
55
1 star
82

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally found the food to be good, with some standout items like the beef and cheddar sandwiches and curly fries, though there were complaints about inconsistency in preparation.

Service Issues

Many reviews highlighted poor customer service, including rude staff and incorrect orders, leading to a negative dining experience for several customers.

Cleanliness

The restaurant's cleanliness was frequently criticized, with reports of dirty tables and unsanitary conditions.

Speed of Service

While some customers praised the fast service, others reported long wait times, particularly in the drive-thru.

Pricing Concerns

Several customers noted that prices are high for fast food, which may deter repeat visits.
  • NS
    Nikki Sepielli
    Jan 3, 2026
    4.0
    Regular Arby’s, always good service and accurate. Fries are usually fresh out of the fryer.
  • NN
    Nicole
    Nov 30, 2025
    1.0
    Lots of fruit flies everywhere.
  • PP
    Pedro Marte Peralta
    Nov 11, 2025
    5.0
    Friendly service. Had the steak bites.. delicious. Haven't had Arby's in at least a decade. Was definitely worth it. Was pleasantly surprised.
  • FL
    Frank Lalli
    Oct 20, 2025
    4.0
    My roast beef tell you the truth didn't taste like roast beef. Had them before they were good. Don't think I'll order again
  • HF
    Hobo ferret
    Oct 7, 2025
    5.0
    Chicken sandwich and curly fries
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