Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Newyork Subway® Restaurant at 1814 Madison Avenue brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
4.5
307 reviews
5 stars
243
4 stars
27
3 stars
15
2 stars
5
1 star
17
What are people saying?
AI-generated from recent customer reviews
Customer Service
NURU received consistent praise for his exceptional customer service, with many customers highlighting his friendliness and professionalism.
Food Freshness
Multiple reviews criticized the freshness of the food, particularly the vegetables, with some customers expressing disappointment over the quality.
Cleanliness
The store was noted for its cleanliness, with several customers mentioning it as a positive aspect of their experience.
Order Fulfillment
There were complaints regarding order accuracy and fulfillment, with customers reporting issues with incorrect orders and delays.
Management Issues
Several reviews pointed out poor management practices, including prioritizing in-store orders over online orders and inadequate handling of customer complaints.
- SASofia AddisonNov 16, 20251.0Really Disappointed
- JNJoy NelsonOct 3, 20254.0Very pleasant folks
- GHGiovanni HerreraSep 21, 20251.0The food look really old… I’ve checked in a few times to see if the quality changes to no luck ….the dude legit told me they cut all the vegetables the day before I was like that’s not really fresh … in Harlem we deserve quality foods not garbage ! You can tell there’s a lot of fake reviews here ranting and raving about nuru … nuru should change the ingredients daily !!!!!
- JJJasmine JSep 21, 20251.0This is the worst subway besides the subway on 116 and 3rd in east Harlem the vegetables have been there so long they have begun dehydrate and wilt to a sad sad sad sandwich experience . I don’t usually write rent but this is the worst subway when it comes to freshness .
- BFBlacklining FoundationAug 20, 20251.0I am writing to formally express my dissatisfaction with the Subway located at 1814 Madison Avenue, New York, NY 10035. Last year, our organization, Blacklining Foundation, requested an in-kind donation of 20 sandwiches for our volunteer workers at our neighborhood Back to School Rally. Subway graciously fulfilled that request, and we were sincerely appreciative. Based on that experience, we reached out again this year in the same manner and received confirmation that our request would be honored. Because of that confirmation, we did not approach any other vendor to provide lunch for our volunteers. However, when I arrived at the store at 10:00 a.m. on Wednesday morning, I was told that no sandwiches would be provided. This was both surprising and deeply disappointing. Blacklining Foundation is a Harlem-based nonprofit committed to reversing the negative effects of redlining and supporting individuals facing poverty in our community. We have supported Subway by promoting your brand on our social media platforms and by recognizing your previous generosity. At the very least, Subway should honor its commitments to community organizations and to the promises made. As a result of this unfulfilled commitment, we were forced to scramble on the morning of our 5th Annual Back to School Rally to secure lunch for our dedicated volunteers who give their time every year to support children and families. This situation was unacceptable and caused unnecessary hardship on an important community day. We expect a response regarding this matter, as well as clarification on how Subway intends to avoid such situations in the future.
Frequently Asked Questions About Subway
Where is the Subway restaurant located?
The Subway restaurant is located at 1814 Madison Avenue, New York, NY 10035, USA.
What are the operating hours of this Subway restaurant?
The Subway is open Monday to Friday from 7:30 AM to 11:00 PM, Saturday from 8:30 AM to 11:00 PM, and Sunday from 9:30 AM to 10:00 PM.
What types of meals does this Subway restaurant serve?
This Subway serves breakfast, lunch, and dinner.
Does this Subway restaurant offer delivery and pickup services?
Yes, this Subway offers both in-store pickup and delivery services.
Can I dine in at this Subway location?
Yes, the Subway restaurant serves dine-in customers.
Does this Subway restaurant provide catering services?
Yes, catering services are available at this Subway location.
How can I see the menu or place an order online for this Subway?
You can view the menu and place orders online via the menu URL: https://subway.com/en-us/restaurant/39756-0/menu/
What nearby medical facilities are close to the Subway at 1814 Madison Avenue?
Nearby medical facilities include Madison Avenue Radiology Center, Harlem Dentures and Implants, Madison Avenue Dental, and The Family Health Center of Harlem, useful if you need a quick meal after appointments.
Are there pharmacies near this Subway location for convenient health or medication needs?
Yes, Health Care Pharmacy, Rite Hope Pharmacy Inc, and Healthcare Pharmacy are nearby, making it easy to stop by both the pharmacy and Subway during your visit.
What are some nearby services where Subway customers might want to go for errands?
Nearby services include Oxford Cleaners for laundry and Heather's Photography for event photography, convenient for customers combining errands with a meal at Subway.