Wendy's

4.0
1233 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1417 Route 300, Newburgh, NY
12550, United States

Hours

Reviews

4.0
1,233 reviews
5 stars
545
4 stars
341
3 stars
187
2 stars
65
1 star
95

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed, with some praising friendly staff while others report rude or unhelpful interactions.

Food Consistency

There are frequent complaints about incorrect orders and food quality, with some customers receiving stale or improperly prepared items.

Cleanliness

The cleanliness of the location is generally noted positively, although some reviews mention issues with food safety.

Speed of Service

Customers have reported inconsistent wait times, with some experiencing quick service while others faced long delays.

Pricing Concerns

Several reviews mention dissatisfaction with pricing, feeling that the cost does not match the quality or portion sizes of the food.
  • JB
    JONATHAN M (JONNY BOY)
    Dec 31, 2025
    1.0
    RAW BACON WAS SERVED TO ME…CHECK YOUR FOOD BEFORE YOU LEAVE TO MAKE SURE ITS COOKED. I placed a mobile order for a baconator double, medium fries and a natural lemonade. Upon picking up my order in the drive through @ 4:00 pm on 12/31/2025 I asked for 1 packet of honey mustard and the very snippy girl at the drive thru window was like” you need to pay for the honey mustard if you want it”. I told her that” it’s ridiculous to ask me to pay for honey mustard on $15 order”. She was like “oh well I’m not giving it to you if you don’t pay”. She rolled her eyes at me when I asked for ketchup packets. Upon opening my baconator I observe red that the bacon was not even cooked, you can clearly see its still raw which is unacceptable, I do not need to get sick because the employees at this location want to be negligent; this is the last time I order from this Wendy’s.
  • SD
    See Dee
    Dec 18, 2025
    4.0
    Overall, a typical Wendy's experience. When dining indoors, after placing an order, it often turns into a crowded scene as customers gather and wait for their food. A better system needs to be in place after ordering
  • AM
    alma mayorga
    Dec 4, 2025
    1.0
    Came for the new chicken tender offer only to be served something that had been sitting on the warmer for a good few minutes. My fries were stale and when I went to ask for some fresh ones I was given attitude. The advertisement did their job, the customer service and food preparation was not there.
  • MF
    Marcus FENIX
    Nov 18, 2025
    5.0
    Staff is always friendly. Always a smile on the faces of the employees. Service is fast.
  • FR
    Frank Rugg
    Nov 11, 2025
    3.0
    Consistency is what I look for. It's a good fast food place. Small, dark feel to the seating area. Order line area is cramped. Food met my expectations.

Frequently Asked Questions About Wendy's

Is Newburgh Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the regular operating hours at Wendy's in Newburgh?

Wendy's in Newburgh is open daily from 7:00 AM to 3:00 AM, offering extended hours for your convenience.