Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customer experiences with service quality are mixed, with some praising friendly staff while others report rude or unhelpful interactions.
Food Consistency
There are frequent complaints about incorrect orders and food quality, with some customers receiving stale or improperly prepared items.
Cleanliness
The cleanliness of the location is generally noted positively, although some reviews mention issues with food safety.
Speed of Service
Customers have reported inconsistent wait times, with some experiencing quick service while others faced long delays.
Pricing Concerns
Several reviews mention dissatisfaction with pricing, feeling that the cost does not match the quality or portion sizes of the food.
JB
JONATHAN M (JONNY BOY)
Dec 31, 2025
1.0
RAW BACON WAS SERVED TO ME…CHECK YOUR FOOD BEFORE YOU LEAVE TO MAKE SURE ITS COOKED.
I placed a mobile order for a baconator double, medium fries and a natural lemonade. Upon picking up my order in the drive through @ 4:00 pm on 12/31/2025 I asked for 1 packet of honey mustard and the very snippy girl at the drive thru window was like” you need to pay for the honey mustard if you want it”. I told her that” it’s ridiculous to ask me to pay for honey mustard on $15 order”. She was like “oh well I’m not giving it to you if you don’t pay”. She rolled her eyes at me when I asked for ketchup packets. Upon opening my baconator I observe red that the bacon was not even cooked, you can clearly see its still raw which is unacceptable, I do not need to get sick because the employees at this location want to be negligent; this is the last time I order from this Wendy’s.
SD
See Dee
Dec 18, 2025
4.0
Overall, a typical Wendy's experience. When dining indoors, after placing an order, it often turns into a crowded scene as customers gather and wait for their food. A better system needs to be in place after ordering
AM
alma mayorga
Dec 4, 2025
1.0
Came for the new chicken tender offer only to be served something that had been sitting on the warmer for a good few minutes. My fries were stale and when I went to ask for some fresh ones I was given attitude. The advertisement did their job, the customer service and food preparation was not there.
MF
Marcus FENIX
Nov 18, 2025
5.0
Staff is always friendly. Always a smile on the faces of the employees. Service is fast.
FR
Frank Rugg
Nov 11, 2025
3.0
Consistency is what I look for. It's a good fast food place. Small, dark feel to the seating area. Order line area is cramped. Food met my expectations.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the regular operating hours at Wendy's in Newburgh?
Wendy's in Newburgh is open daily from 7:00 AM to 3:00 AM, offering extended hours for your convenience.
Does this Wendy's location offer drive-thru service?
Yes, the Wendy's at 1417 Route 300 in Newburgh offers drive-thru service daily from 7:00 AM to 3:00 AM.
Is breakfast available at the Newburgh Wendy's?
Yes, this location serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
What payment methods are accepted at this Wendy's?
Accepted payments include American Express, Cash, Discover, Mastercard, and Visa.
Can I order Wendy's food online from the Newburgh location?
Yes, you can place orders online at order.wendys.com or via the Wendy's mobile app for pickup or delivery where available.
How can I provide feedback or contact the Newburgh Wendy's?
You can call (845) 566-0726 directly or reach the Customer Care team via live chat or phone at 888-624-8140. Feedback can also be submitted through Wendy’s Customer Satisfaction Survey online.
Where is this Wendy's located and how can I get directions?
Wendy's is located at 1417 Route 300, Newburgh, NY 12550. Directions can be found at http://find.wendys.com.
What other dining options are nearby Wendy's in Newburgh?
Nearby dining options include Perkins Restaurant & Bakery, MrBeast Burger, Taco Bell, and Buffalo Wild Wings, providing various cuisines from American to Mexican and casual dining experiences.
Are there medical or dental services near Wendy’s Newburgh?
Yes, Aspen Dental, Motto Clear Aligners, Kendall Saffner (dentist), OMNI Medical Care, and WellNow Urgent Care are located nearby for your health and dental needs.
What automotive services can I find near Wendy's at 1417 Route 300?
Nearby automotive services include Valvoline Instant Oil Change, Hudson Valley Bay Wash Car Wash, Mobil gas station, Midas for tire and auto repair, and Mavis Discount Tire for tire services.