Five Guys

4.3
1081 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 1278 Route 300 in Newburgh is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
1278 Route 300, Newburgh, NY
12550, United States

Hours

Reviews

4.3
1,081 reviews
5 stars
636
4 stars
277
3 stars
96
2 stars
37
1 star
35

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers generally appreciated the fast service, although some noted inconsistencies during busy times.

Food Quality

While many praised the burgers and fries, there were complaints about soggy fries, overcooked items, and issues with food preparation.

Cleanliness

Feedback on cleanliness was mixed; some customers reported clean environments, while others noted dirty tables and restrooms.

Pricing

Several reviews mentioned that the prices are considered high for the quality of food received.

Customer Service

Customer service experiences varied, with some praising friendly staff while others reported rude behavior and poor handling of complaints.
  • MS
    Maxim Stoupnikov
    Dec 18, 2025
    5.0
    Great, fast service. Took about 10 min to get our order for 2 with 8 people in front of us. Lots of tables to eat in.
  • SS
    Smoovg
    Dec 5, 2025
    5.0
    Good place to sit and have a burger.The fries are fresh and the portion size is enough for 2 people
  • NY
    New York
    Nov 5, 2025
    3.0
    I think those are real potatoes with what they're making french fries. However I'm concerned that there's so much oil dripping from my soggy french fries that the United States is contemplating invading Five Guys and taking over your resources.
  • KA
    Kailyn Atwell
    Oct 13, 2025
    5.0
    Orders have always been correct and food tastes good. Inside is clean and workers are polite.
  • SI
    Steven Banom III
    Oct 4, 2025
    4.0
    Second time we have been here. We came during dinner time. Food is always very good. However, the food was a bit slow. I felt like they favored online orders vs the customers who actually ordered in person. The place was also not as clean as I expected. Tables weren't cleaned on a regular basis it seemed, and certain condiments like the ketchup were empty. Definitely would go back if passing through, but I hope they improve the above

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.