Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 1278 Route 300 in Newburgh is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
While many customers praised the burgers and fries for being fresh and delicious, there were several complaints about food preparation issues, including overcooked fries and bland burgers.
Cleanliness
Feedback on cleanliness was mixed; some customers noted clean dining areas and restrooms, while others reported dirty tables and unsanitary conditions.
Service Speed
Customers experienced inconsistent service speed, with some noting quick service while others complained about long wait times for food.
Pricing
Many reviews mentioned that the prices are considered high for fast food, with some customers feeling that the quality did not justify the cost.
Customer Service
Overall, customer service received positive remarks for being friendly and polite, although there were instances of poor service and attitude from staff.
NY
New York
Nov 5, 2025
3.0
I think those are real potatoes with what they're making french fries. However I'm concerned that there's so much oil dripping from my soggy french fries that the United States is contemplating invading Five Guys and taking over your resources.
KA
Kailyn Atwell
Oct 13, 2025
5.0
Orders have always been correct and food tastes good. Inside is clean and workers are polite.
SI
Steven Banom III
Oct 4, 2025
4.0
Second time we have been here. We came during dinner time. Food is always very good. However, the food was a bit slow. I felt like they favored online orders vs the customers who actually ordered in person. The place was also not as clean as I expected. Tables weren't cleaned on a regular basis it seemed, and certain condiments like the ketchup were empty. Definitely would go back if passing through, but I hope they improve the above
SG
SkyWard Guy
Sep 15, 2025
3.0
I was told Five Guys has great cheeseburgers so I checked it out. I was so disappointed.
The cashier was polite and prompt. I ordered a cheeseburger, fries and a soda. The food took almost 10 minutes to be prepared which was really a surprise considering there were 10 people working in the kitchen with 3 designated to preparing the cheeseburgers and hamburgers. The food was hot when served but somehow the cheese wasn't melted. It was American cheese and tastes highly processed. I ordered it with mayo, lettuce, tomato, ketchup and mustard. Somehow it had no flavor. It was like eating a bland bun and bland meat patty with nasty tasting cheese. Though I was really hungry, I didn't finish eating it. The fries were so greasey and overly salted. Wow, they were greasey. So much grease each fry was completely limp. I barely ate half the fries. The food was just so bad, I just changed the food from 2 stars to one. The cheeseburger was $10.95 and the fries were $6.95! I really wanted to like this place. I won't go back. The local diner's and Burger King's food is far better.
MR
Matthew Ramsay
Sep 9, 2025
5.0
Are we kidding …. 5 guys is the KING OF BURGERS AND FRIES
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys in Newburgh accept reservations?
No, Five Guys at 1278 Route 300 in Newburgh does not accept reservations.
What are the operating hours for Five Guys in Newburgh?
Five Guys in Newburgh is open daily from 11:00 AM to 10:00 PM.
Does Five Guys offer delivery and what are the delivery hours?
Yes, Five Guys offers delivery daily from 11:00 AM to 9:30 PM. You can order online at https://order.fiveguys.com/location/newburgh/menu.
Can I customize my burger or milkshake at Five Guys?
Yes, Five Guys offers more than 250,000 ways to customize your burger and over 1,000 milkshake combinations to satisfy your craving.
What payment options are accepted at Five Guys Newburgh?
Five Guys accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does the Newburgh location have wheelchair accessible entrances and restrooms?
Yes, Five Guys in Newburgh has wheelchair accessible entrances and restrooms.
Are children welcome at Five Guys Newburgh and do they have high chairs available?
Yes, Five Guys welcomes children and provides high chairs at the Newburgh location.
Is there a nearby coffee shop where I can grab a drink before or after visiting Five Guys Newburgh?
Yes, Starbucks and Panera Bread are nearby coffee shops where you can enjoy a drink before or after your meal at Five Guys.
Where can I find other dining options close to Five Guys in Newburgh?
Nearby dining options include Salsa Fresca Mexican Grill, Wingstop, Chili's Grill & Bar, TGI Fridays, LongHorn Steakhouse, and Gateway Diner.
Are there convenient travel or rental services near Five Guys in Newburgh?
Yes, Liberty Travel, Enterprise Rent-A-Car, and Enterprise Truck Rental are nearby, making it easy for customers who are traveling or need vehicle rentals.