Dunkin'

4.0
446 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Newburgh, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
674 Broadway, Newburgh, NY
12550, United States

Hours

Reviews

4.0
446 reviews
5 stars
227
4 stars
97
3 stars
59
2 stars
14
1 star
49

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, particularly during busy hours, with long wait times in both the drive-thru and lobby.

Staff Attitude

Feedback varied on staff friendliness, with some praising the pleasant service while others noted rude or unprofessional behavior.

Product Quality

While many customers enjoyed the fresh donuts and coffee, there were complaints about incorrect orders and inconsistent drink quality.

Cleanliness

The establishment was generally noted for being clean, although some reviews mentioned issues with product availability and cleanliness in specific areas.

Management Issues

Several reviews pointed out understaffing and poor management practices, affecting overall customer experience.
  • MM
    MenacingTone
    Oct 28, 2025
    2.0
    Long lines,slow service,burnt coffee. Oh and attitudes. This place needs renovations bad. Good location bad layout! Difficult to get in and out. Also two other business use the parking lot so it's always congested! 😕 Donuts are always fresh though!
  • VP
    Vera23 Perez
    Sep 27, 2025
    5.0
    Morning crew knows how to do my coffee perfect
  • MA
    Mazell Anthony
    Sep 23, 2025
    5.0
    Sometimes it gets a little busy in the morning.But they handle their workload very well, and you're not in the drive through for more than five minutes. The usual lady at the window in the morning. Does an excellent job in making my coffee? And she actually mixes it before passing it out. The window always kind and courteous.!
  • CL
    C Lewis
    Sep 6, 2025
    2.0
    Make sure you have a minimum of 10 minutes to spare when coming here. They’re understaffed. The drive thru is backed up, the lobby is backed up, and having a mobile order will not help because you won’t get that on time either . There were 3 people running that entire place on a busy Friday morning and a lot of disgruntled people on their way to work, including myself, were waiting for their orders.
  • EC
    Eric Caban
    Aug 24, 2025
    5.0
    I really like this DD always clean and the staff is quick.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Newburgh, NY?

Dunkin' in Newburgh, NY is open daily from 5:00 AM to 10:00 PM.

Does Dunkin' offer delivery and curbside pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services for your convenience.