Buffalo Wild Wings

3.8
1367 reviews
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Business Details

1407 Union Ave, Newburgh, NY
12550, United States
(845) 762-5550
https://www.buffalowildwings.com/locations/us/ny/newburgh/1407-union-avenue/sports-bar-1517/
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About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
1407 Union Ave, Newburgh, NY
12550, United States

Hours

Reviews

3.8
1,367 reviews
5 stars
588
4 stars
352
3 stars
147
2 stars
89
1 star
191

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times for seating and food, as well as unresponsive or rude staff.

Food Quality

Several reviews mentioned cold or poorly cooked food, with complaints about portion sizes and missing items.

Positive Staff Experiences

Some customers praised specific staff members for their excellent service, highlighting a few standout waitresses.

Management Concerns

There were multiple mentions of poor management and staffing issues, leading to disorganization and customer dissatisfaction.

Atmosphere

While some enjoyed the atmosphere for watching sports, others found it too cold or noisy.
  • EV
    Erika Valdez
    Dec 29, 2025
    1.0
    I had a very bad experience during my last visit. The next day, I realized I had left my wallet behind. When I called, they asked for personal information and details about the wallet and said they would verify and call me back, but no one did. I went back to the location in person. The staff member who assisted me asked several questions and then called the manager, Mr. Darrel. He also asked very specific questions about the wallet, such as where I was sitting, which made it seem like the wallet had already been found. However, he told me it was not there. I asked them to check the security cameras, but I was told they do not have access and that a third-party company handles it, with no clear timeline. This explanation did not seem reasonable to me. I then mentioned that I would contact the police. Three hours later, I was informed that my wallet had been found and placed in lost and found, hidden under something instead of being taken directly to the manager’s office. When I went to retrieve it, it was handed to me without any verification or apology. This situation raised serious concerns about professionalism and credibility.
  • AA
    AnnaMarieCoen
    Dec 26, 2025
    3.0
    Twice that I have walked into this place and there is no one to seat you, or take your order, or whatever. I’ve walked out twice because of waiting so long.
  • OA
    Olivia Asmann
    Nov 29, 2025
    5.0
    Warm atmosphere, great service and yummy, filling food.
  • JA
    John Aiken
    Nov 12, 2025
    5.0
    EXCELLENT SERVICE!! I ordered takeout and they were busy, and still provided excellent service. The fries were good as well as the boneless wings!! Price was right. No problem whatsoever, Thank you Buffalo Wild Wings!!
  • JC
    JFM Contracting
    Nov 8, 2025
    1.0
    630 on a Saturday night. Restaurant wasn’t full. Maybe 15 random tables empty. My party of 4 was told 30 minute wait because the kitchen is backed up! Hostess wasn’t seating anyone because of the slow kitchen. I said that’s normal for this location anyway. 3 other customers walked out after hearing this. How do you stay in business! I could manage this restaurant better and I have zero restaurant experience.
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Frequently Asked Questions About Buffalo Wild Wings

What type of cuisine does Buffalo Wild Wings in Newburgh offer?

Buffalo Wild Wings in Newburgh offers award-winning Buffalo, New York-style wings with your choice of 26 sauces and seasonings.

What are the operating hours of Buffalo Wild Wings in Newburgh?

Buffalo Wild Wings is open daily from 10:30 AM to midnight.