Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
I’ve had this issue happen multiple times at this location, and it needs to be addressed.
Today, my total was $4.34. I handed the cashier (Anna) $4 in cash and clearly stated the amount, since a similar mistake has happened before. However, I was then asked to tap my card. After stepping aside, I checked my bank account and saw I was charged $3.94—this didn’t make sense, as the remaining balance should have only been $0.34.
When I asked for the receipt, the cashier seemed hesitant to provide it. After some back-and-forth, I finally received it and saw that only $0.40 had been recorded as cash, while $3.94 was charged to my card. That’s not what I paid.
This kind of discrepancy is concerning, especially since it has happened more than once. Whether it’s a training issue or something more serious, it needs to be fixed immediately.
JR
JOSE RANGEL
Apr 3, 2026
4.0
mucho homeless
CC
Cosmo
Mar 30, 2026
3.0
Good food, nasty interior. I'd recommend you order on a kiosk to go.
Y
yoséf * מיכאל יוסף
Mar 26, 2026
5.0
nice wendy's. great panko fish sandwich. friendly staff. easy ordering and checkout
Is the Wendy's at 20 E 14th Street currently open?
Yes! This Wendy's location remains open and committed to serving you every day.
What are the operating hours for Wendy's at 20 E 14th Street?
Wendy's is open Monday to Wednesday from 6:30 AM to 1:00 AM, Thursday to Friday from 6:30 AM to 2:00 AM, Saturday from 7:00 AM to 2:00 AM, and Sunday from 7:00 AM to 1:00 AM.
Does this Wendy's location serve breakfast?
Yes, the Wendy's at 20 E 14th Street serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order delivery from this Wendy's?
Delivery may be available. Check by entering your delivery address on the Wendy's app or at order.wendys.com.
What payment methods are accepted at Wendy's, 20 E 14th Street?
They accept American Express, Cash, Discover, MasterCard, and Visa.
How can I get in touch with Wendy's at 20 E 14th Street for questions or feedback?
You can call the location directly at (212) 243-0438, contact Customer Care via live chat or phone at 888-624-8140, or fill out their Customer Satisfaction Survey online referencing your receipt details.
Are there any nearby fast food options besides Wendy's at this location?
Yes, nearby you’ll find Pizza Hut Express, Taco Bell, and Subway, providing a variety of quick food choices for different tastes.
Are there fitness centers near Wendy's at 20 E 14th Street?
Yes, Planet Fitness, Switch Playground, Anderson's Martial Arts Academy, and 305 Fitness are nearby, great for a workout before or after your meal.
What nearby stores can I visit after dining at Wendy's?
You could visit retailers like David Z, Foot Locker, Kids Foot Locker, No Difference Shoes, Nature Republic, LUSH Cosmetics NYC, and Ricky's for shopping and beauty needs.
Are there pharmacies or medical centers close to Wendy's at 20 E 14th Street?
Yes, Walgreens and Nelson Evans pharmacies, as well as Spear Physical Therapy medical center, are located nearby for your health and wellness needs.
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