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About
Ice Cream Shop
Sugar Hill Creamery is a Black-owned, woman-led ice cream shop in Harlem. We serve handmade, small-batch ice cream with seasonal and classic flavors, including non-dairy and vegan options. Inspired by our Caribbean and Midwestern cultures, our ice cream is a love affair between community and food. We pay homage to Harlem's rich history and offer nationwide shipping, custom cakes, and catering services. Experience the best of Harlem at Sugar Hill Creamery, where the finest ingredients and a true taste of community come together in every scoop.
Location
Hours
Monday3:00 PM - 10:00 PM
Tuesday3:00 PM - 10:00 PM
Wednesday3:00 PM - 10:00 PM
Thursday3:00 PM - 10:00 PM
Friday3:00 PM - 11:00 PM
Saturday3:00 PM - 11:00 PM
Sunday3:00 PM - 10:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.