Refinery Rooftop

Reviews

• RZ

  Roy Zur

  4 days ago
  1.0
  I had a reservation for two people (with confirmation) and I even added my credit card as a deposit, but when I arrived they said they are fully booked, and there's nothing they can do. No apology and not even trying to find a solution. I had to find another solution on a Friday night with an important guest. Very disrespectful.
• MA

  Michelle Archer

  Apr 14, 2026
  5.0
  Did not eat, only drinks. Had a delicious mezcal beverage called Up in Smoke. We had reservations for outside balcony, but it was reserved for work party, so we left after our drinks since we wanted to sit outside instead of under covered bar area. The menu consisted of of typical bar food, wings, burgers, salad and variety of apps. I will definitely go back with hopes of sitting outside.
• CW

  corenzo wilkerson

  Apr 3, 2026
  5.0
  This very nice spot in midtown if u want to get drink and food and chill on a rooftop. The service is great the ambiance is a very nice . For tall person the couches were super low. But the food was great. We had the BBQ chicken wings and Thai chicken 🐔 wings. Also the steak 🥩 panini very good and the burger 🍔 was melt in your mouth delicious. We had a reservation. So we came in and sat right down. Unfortunately our party had to be split in two. What u thought was really great was when the check came they have software where u can scan the QR code and everyone can choose their items and do separate bills without the server getting involved. Everyone should have this .
• AK

  Attanvir Kaleka

  Mar 31, 2026
  5.0
  We recently traveled from Toronto to New York and had the chance to enjoy lunch at Refinery Rooftop, and it was a fantastic experience. The rooftop patio is covered, making it comfortable to sit outside and take in the skyline views regardless of the weather. Its location is also very convenient, just a short distance from Grand Central Station. The service was excellent from start to finish—attentive, friendly, and efficient. The menu offered plenty of variety, with something for everyone, and everything we tried was delicious. The drinks truly stood out—they were creative, well-balanced, and beautifully presented. Overall, Refinery Rooftop is a great spot for brunch with a view, combining atmosphere, quality food, and top-notch service. Definitely worth a visit when you're in New York.
• AA

  Andrea

  Mar 25, 2026
  1.0
  The venue itself is nice, but the service ruined the entire experience. From the moment we arrived, the hostess Kim was dismissive and rude. We flagged that our table was dirty — she said she’d send our server. It never happened. Later, I noticed some unused high chairs at a nearby table. I politely asked the guests if I could borrow them, they said yes, and I moved them over. Within a minute, Kim came over and demanded I return them — again, in a rude and condescending tone. When I calmly told her that her attitude was rude, she threatened to call security. Over two chairs. The worst part came when we were leaving. Kim apparently thought I took a photo of her and physically blocked the elevator, yelling at me and my friends in front of everyone, threatening security again. We were essentially held there by her until a manager finally came to the elevator and stepped in, promising he would address the situation with the staff. I appreciate that the manager handled it at the end, but by that point the night was already ruined. No guest should have to go through that just to leave a restaurant. Management needs to seriously address how their front-of-house staff treats customers. Will not be returning.

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