This profile is uncertified and using publicly sourced data
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Business Details
About
Chocolate Shop
Welcome to MarieBelle at The Prince Kitano Hotel!
Nestled within this charming boutique, you’ll discover our signature hot chocolate, artisanal ganache, and an array of exquisite confections. Please note that this location offers a thoughtfully curated selection of products, distinct from our other stores.
Kindly be aware that MarieBelle at The Prince Kitano Hotel operates exclusively as a retail space and does not feature a cacao bar or offer beverages to go.
We look forward to delighting you with our exceptional creations
Location
Hours
Monday10:00 AM - 5:00 PM
Tuesday10:00 AM - 5:00 PM
Wednesday10:00 AM - 5:00 PM
Thursday10:00 AM - 5:00 PM
Friday10:00 AM - 6:00 PM
Saturday10:00 AM - 6:00 PM
Sunday10:00 AM - 6:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.