Manhattanville Coffee was founded in Harlem with the goal of creating a neighborhood coffee shop that would provide quality products & services in an environment designed to make people from all walks of life feel at home. Big City Coffee. Small Town Service. While not technically located in Manhattanville, the name we chose tells the story we are looking to tell. "Manhattan" tells of big-city sophistication while "-ville" tells the story of a small town vibe. We hope to have a chance to greet you personally soon!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.