Ladurée

4.4
1547 reviews
Ladurée Madison - Tea Room

About

Cake MakerChocolate ShopGourmet Grocery Store
Au cœur de l’Upper East Side, Ladurée Madison propose une boutique raffinée et un élégant salon de thé avec places assises. Dégustez nos célèbres macarons, pâtisseries délicates et instants gourmands dans un cadre parisien chic.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Ladurée
864 Madison Avenue, New York, NY
10021, États-Unis

Hours

Reviews

4.4
1,547 reviews
5 stars
1,019
4 stars
290
3 stars
113
2 stars
32
1 star
93

What are people saying?

AI-generated from recent customer reviews

Macaron Quality

Customers consistently praised the macarons for their delicious flavors and quality, with many considering them the best in NYC.

Customer Service

Feedback on customer service was mixed; while some staff were described as friendly and helpful, others were reported to be rude or dismissive.

Atmosphere

The café's charming and cozy atmosphere was appreciated, although some customers noted the limited seating and lack of cleanliness.

Food Quality

While many enjoyed the pastries and desserts, there were complaints about the quality of certain food items, particularly the savory options.

Pricing

Customers found the prices to be high, with some feeling that the quality did not justify the cost.
  • ID
    Iván Derechinsky
    1 day ago
    2.0
    I waited 20 minutes for a flat white. When they Di ally had my order, they had made a latte instead. When I pointed out the error, they gave me the exact same cup of coffee instantly, claiming it had now magically turned into a flat white.
  • JC
    J B C
    Nov 2, 2025
    5.0
    Since Pierre Herme has no locations in NYC that I’m aware of Laduree is the next best option. I enjoy their Eugenie’s which are basically chocolate covered cookies with a thin layer of fruit or crème between the chocolate & cookie depending on the flavor you choose. They do change the flavors from time to time. Of course since I’ve been on a caramel kick lately they didn’t offer caramel or chocolate during my most recent visit. Since I don’t always like some of their more unique flavors I decided to play it safe & go with vanilla, red berry, pineapple & passion fruit. Thankfully I enjoyed all of these flavors. For my caramel fix I went with a large macaron which was delicious. They have a small area if you want to enjoy a dessert with some coffee at this location. In addition to the Eugenie’s & macarons they serve a small assortment of pastries. You can purchase gift boxes in various colors perfect for get well gifts, secretary’s day or just because lol. A gift box of a dozen Eugenie’s is currently $52.00. Though I didn’t purchase any small macarons during this visit I believe they were $3.00 each. The large is currently $8.00
  • MD
    Muktanidhi Dhotrad
    Oct 30, 2025
    4.0
    I like the macarons here. They are light, airy and perfect amount of sweetness. Flavors to try - Chocolate, Vanilla, pistachio The flavors that I didn’t like were lime and raspberry. Downside - When you order box of 6 on uber eats, you don’t get to choose the flavors.
  • TS
    TC Safavi
    Oct 16, 2025
    4.0
    Adorable, but no bathrooms for paying customers who are eating inside. News flash: coffee makes people have to poop. Don't offer full breakfast sandwiches and seating if you don't have a bathroom. If you are a counter service takeaway shop, take away the seats and the full breakfast offering and the coffee menu, and then no one will be surprised.
  • MV
    Matt Vendetta
    Oct 13, 2025
    5.0
    I come here every time I’m in New York; macaroons were the original draw of this place (thanks Gossip Girl) but their rose infused iced tea is delicious, the vanilla flan is amazing and the giant macaroons are totally worth getting! Love this place and suggest everyone get a box of macaroons!

Frequently Asked Questions About Ladurée

What is Ladurée Madison known for?

Ladurée Madison is known for its refined boutique and elegant tea salon offering famous macarons, delicate pastries, and gourmet moments in a chic Parisian setting.

Where is Ladurée located?

Ladurée is located at 864 Madison Avenue, New York, NY 10021, United States.