When you're in the mood for bold flavors and customizable wings, look no further than Wingstop New York 8th Ave & W 55th St. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Numerous customers reported rude and dismissive service from staff, with specific complaints about long wait times and incorrect orders.
Food Quality
Many reviews highlighted poor food quality, including dry wings, soggy fries, and incorrect orders, leading to overall dissatisfaction.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including trash on the floors and tables, contributing to a negative dining experience.
Wait Times
Customers frequently mentioned excessive wait times for food, often exceeding 30 minutes, even during non-peak hours.
_L
_ LJ
Dec 31, 2025
1.0
We had arrived for an early lunch on New Year’s Eve and were met with an extremely rude server. The rest of the servers were extremely sweet however Nisha (the name of the server I believe) needs to learn customer service and respect especially during a period of the day that was not busy. She was extremely dismissive, giving rude remarks to not only my family members but also other members of the public who were customers. While waiting for my food, I observed her rudely shouting at incoming customers through the door - to which they left the store shortly after and I also observed a few customers shouting some remarks back after they had collected the food - rightfully so as this server had extremely bad body language. She made no eye contact whatsoever, failed to understand or accommodate to the customers choices and created a bad experience for every customer sitting in that store as I overheard conversations from another family that was waiting for their food. This was unlike the next servers who took over for her and instead created a welcoming atmosphere.
AM
Adem Mecit
Dec 30, 2025
1.0
This was honestly one of the worst dining experiences I have ever had. Despite the restaurant being nearly empty, it took approximately 45 minutes for our orders to be prepared, which was already a very bad start.
The food quality was extremely disappointing. The chicken wings were overly dry, while the chicken tenders were excessively greasy and soaked in oil. The corn was actually quite good in flavor, but unfortunately it was incredibly salty and almost inedible. The French fries were acceptable, but nothing special.
The sauces served with the chicken were terrible and completely ruined the dishes. If I had not already paid for the meal, I would have preferred not to eat it at all. 😀
Overall, this experience fell far below any reasonable expectation, and I would not recommend this place.
RD
Renee Doughty
Dec 29, 2025
2.0
For a fast food place, this branch took THIRTY MINUTES to serve me my food. INSANE WORK. There were people waiting everywhere for their food and workers were just standing around with no rush at all.
TB
Tiquan Bracey
Dec 28, 2025
1.0
I feel so disrespected & violated these guys at this wingstop on 102nd st & Broadway was terrible! Didn’t want to make my chicken crispy well done I kindly asked them when I placed my order at the counter can I see the chicken before it’s tossed in the sauce a quick 10 min goes pass & the female who took my order & knows the request I made to take a look before it’s tossed tells me it’s already in the sauce & she told the cook & he took it upon himself to not do so then opened the bag of course my chicken was under cooked not crispy & still soft so I asked for it to be remade so I trusted them to have it right the second time it was worse the flavors I ordered were mango habernero & Louisiana rub they re-dropped the sauced up chicken back in the oil then gave it to me I got home & was devastated by the looks of my food! & it was still under cooked but looked burnt so I threw it away but managed to get this picture of it before I dumped it in the trash, a whole $22 waste also the employee are very impatient the store close 12am to 1am everyday I arrived to the store today around 5 or 6pm & they were rushing orders as if it was closing time. I am very very VERY dissatisfied with how I was treated & handled & I need a refund I live close by in the area & I will be back everyday if I have to because no customer who’s paying they’re hard earned money be treated in such a foul way PLEASE DO SOMETHING ABOUT YOUR EMPLOYEES!
KC
Kevin Chin
Dec 27, 2025
1.0
We were the second group of 4 in the restaurant and the wait for our food was like 40 mins. Clearly it’s lack of staff and mgmt has no clue on turning tables. Granted there were some delivery orders but that would signal any idiot to hire more staff right? The group that came in after received their food first. There are plenty of places to eat here in NYC. I recommend to give this joint a pass.
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What are the operating hours of Wingstop on 8th Ave & W 55th St?
Wingstop is open from 10:00 AM to 1:00 AM Monday through Wednesday and Sunday, and from 10:00 AM to 2:00 AM Thursday through Saturday.
Does Wingstop offer delivery and pickup services?
Yes, Wingstop offers in-store pickup, delivery, same day delivery, and no contact delivery services.
Can I order Wingstop wings online at this location?
Yes, you can order online for carryout or delivery through their website or app.
What are some of the wing flavors available at Wingstop?
Wingstop offers over 11 iconic flavors including Lemon Pepper and Original Hot wings, all cooked to order.
Is there a drive-through option available at this Wingstop?
No, this Wingstop location does not have a drive-through service.
What payment methods are accepted at Wingstop?
Wingstop accepts American Express, Discover, Mastercard, and Visa.
What nearby restaurants can I visit if I want options other than wings?
Near Wingstop, you can find Little Italy Pizza for pizza, Cancun Mexican Restaurant for Mexican cuisine, Guantanamera for Cuban and Caribbean food, and Meze Grill for Mediterranean dishes.
Are there any fitness or wellness centers near Wingstop?
Yes, nearby fitness and wellness options include Manhattan Tang Soo Do martial arts club, Essential Fitness NYC gym, Flexibility Lab boot camp gym, Nice and Tall Pilates studio, and Court Pilates studio offering massage and reflexology.
If I'm visiting nearby attractions, where can I go for entertainment near Wingstop?
Close to Wingstop, you can enjoy performances and classes at Ted Bardy Acting Studio, The Ted Bardy Acting Studio, Ripley-Grier Studios for dance and music, and Studio 55 dance club and theatre venue.
How can I reach Wingstop using local landmarks or services?
Wingstop is located at 935 8th Avenue, New York, NY 10019. It's near popular spots like Little Italy Pizza and Rumours Bar & Grille, which can help you find the location easily.