Business Details
About
Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop New York 125th St. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Location
Hours
Reviews
3.4
1,152 reviews
5 stars
403
4 stars
221
3 stars
178
2 stars
106
1 star
244
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and unhelpful responses to complaints.
Food Quality
Many customers reported issues with food quality, including overcooked items, incorrect orders, and unsanitary conditions.
Cleanliness
Several reviews mentioned the establishment's cleanliness issues, including reports of pests and dirty dining areas.
Order Accuracy
A significant number of customers experienced problems with order accuracy, often receiving incorrect or incomplete orders.
- KKKamalDec 26, 20252.0Wish I could say that I had a pleasant experience, but I did not. I believe there was a manager on duty that seemed as if he did not want to be there at all. Staying on his phone and when I asked a question totally ignored me, but I guess he must like women because as soon as a lady came by, he made sure to get off his phone and speak with her. A customer is a customer and should be treated as such. By the way, it took over 30 minutes for us to get just chicken and fries
- SHSterling HitchcockDec 22, 20251.0Ordered a very expensive order and they forgot all three ranches… when I called they took no accountability.
- DDDamir DavisDec 2, 20255.0Fire food🔥🔥
- TLTara LNov 21, 20253.0I’m definitely a glutton for punishment because I keep going back here even though they almost always get my order wrong. The wings are solid, but I try to avoid going inside because the wait time is usually 15 minutes longer than the estimate. What’s really annoying is the fake customer service. Look, if you're not actually going to make things right, just don't pretend. Because I order from them so much, if it’s something small I will just let it slide. At this point, I’m over here collecting IOUs like Pokémon cards because something's missing from my order EVERY. SINGLE. TIME. And no, I’m not coming all the way back to the restaurant to pick up something they forgot in my delivery. The best part? One time I actually responded to their "how'd we do?" email, and a manager responded with a text message saying "Next time you’re here I’ll be sure to make things right once again our apologies." I usually get delivery so by the time I made it back to their location a lot of time had passed. I showed him the text and he told me it had been too long. Maybe put that in the fine print or offer an official coupon instead of a text? At this point they basically owe me brownies, fries and several drinks because their soda fountain is always flat.
- BFBeverly FieldsNov 20, 20255.0Asalam, I was surprised how attentive to the entire establishment on 125 Street in Harlem and Lenox Ave, those people they call staff, worked their tail off, it is a wait but worth the experience. Thank you for the wonderfull experience I had of your food. Blessings!
Frequently Asked Questions About Wingstop
Where can I find nutritional information?
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What type of food does Wingstop New York 125th St specialize in?
Wingstop New York 125th St specializes in classic and boneless chicken wings, tenders, and signature sides with over 11 iconic flavors.
What are Wingstop New York 125th St's operating hours for pickup and delivery?
Wingstop New York 125th St is open daily from 10:00 AM to 3:30 AM for pickup and delivery services.
Does Wingstop offer drive-through service at the 125th St location?
No, Wingstop New York 125th St does not offer drive-through service.
What types of payment are accepted at Wingstop New York 125th St?
Wingstop accepts American Express, Discover, Mastercard, and Visa credit cards.
Are there options for contactless delivery from Wingstop New York 125th St?
Yes, Wingstop offers no-contact delivery as part of their delivery services.
Where is Wingstop New York 125th St located?
Wingstop New York 125th St is located at 63 W. 125th St., New York, NY 10027, USA.
How can I order from Wingstop New York 125th St online?
You can order online for carryout or delivery using the Wingstop website or their app available on iOS and Android.
Which nearby points of interest might I visit before or after Wingstop on 125th St?
Nearby you can find the Acelero Learning Center, Youth Justice Network, and 125th Street Braces, among other community services and educational institutions.
Is there convenient parking near Wingstop New York 125th St?
Yes, Rapid Park Industries provides parking services close to Wingstop on 125th Street.
How can nearby transit and banking services assist customers visiting Wingstop?
Customers can use Chase Bank and Carver Federal Savings Bank nearby for financial services, and visit local transit points close to 125th St to conveniently reach Wingstop.