Wendy's

2.6
165 reviews

About

Fast Food RestaurantWendy's International
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
462 7th Ave, New York, NY
10018, United States

Hours

Reviews

2.6
165 reviews
5 stars
46
4 stars
13
3 stars
14
2 stars
7
1 star
85

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unprofessional behavior from staff, with many experiencing long wait times and incorrect orders.

Cleanliness

The restaurant was frequently described as dirty and unsanitary, with reports of unclean tables and restrooms.

Food Quality

Many reviews indicated that the food was often cold, improperly prepared, or missing items, leading to dissatisfaction among customers.

Management Issues

Several reviews highlighted poor management and lack of staff training, contributing to the overall negative experience.
  • MC
    Mikee Can
    5 days ago
    1.0
    Unfriendly and unwelcoming staff. Staff member that handed me my order did not even offer me ketchup and was charging 50 cents for any sauce. Even my order was incomplete, I had to ask for what was missing. Environment was unkempt. People that didn't order anything were allowed to bring in outside food and dine in there! Avoid this location.
  • YW
    YUNG-YU WU
    5 days ago
    1.0
    The worst experience I have in my life. The staff kept shouting curses and had the racism comments on me, even after I couldn’t stand for it and left, he splashed me with soda on my back. I can’t believe such service and employee quality exist in this international company. BTW I got stomach flu after having your meal, what a dirty environment and process.
  • JW
    julius windum
    Nov 30, 2025
    1.0
    Terrible food, the woman working here was the rudest person i have ever met… DONT EAT HERE
  • VJ
    Vinny and Jr
    Nov 22, 2025
    1.0
    Horrible experience. I am currently sitting here at the moment while I type this review!!!!The manager behind the counter was very very nasty. Firstly he was talking to his employee in a may manner. Then when I received and incorrect sandwich, he remade it with an attitude after telling me that it is not what I ordered. After remaking the sandwich with an attitude, he gave me another wrong sandwich and was upset that I asked for a correct one. I asked his name and he told me “Wonder Woman”. I spend a lot of money amongst my children and I. I will never come back to this Wendy’s again. That manager needs to be retrained on leading by example and showing customer service. Disgusting. Waiting 20 minutes for attitude is ridiculous.
  • AR
    A Rahim
    Nov 18, 2025
    1.0
    I ordered a four for four After waiting a very long time, once I check my bag, there was no barbecue sauce when I asked for barbecue sauce. The guy looked at me and started asking me that I really not have barbecue sauce. If I was lying then he goes to the lady in the back and she says oh she doesn’t get barbecue sauce because she only ordered sandwiches when in fact my order was a 444 which includes nuggets. It was a very strange experience Recommend anyone go to this Wendy’s.

Frequently Asked Questions About Wendy's

Is 462 7th Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is the Wendy's at 462 7th Ave in New York still open?

Yes! This Wendy's location is open and committed to serving quality food every day.