Wendy's

3.3
335 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
616 8th Avenue, New York, NY
10018, United States

Hours

Reviews

3.3
335 reviews
5 stars
116
4 stars
58
3 stars
55
2 stars
28
1 star
78

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude and unprofessional staff, with specific complaints about a manager's attitude and lack of customer service skills.

Cleanliness

Many reviews highlighted the restaurant's dirty conditions, including unclean tables and floors, contributing to an overall negative dining experience.

Food Quality

Several customers mentioned issues with food quality, including cold items, incorrect orders, and even raw chicken.

Takeout Only

The restaurant is primarily a takeout location, with limited seating available, leading to dissatisfaction among customers expecting to dine in.

Slow Service

Customers frequently noted slow service, with long wait times for food and issues with mobile orders not being fulfilled promptly.
  • MS
    M. Skinner
    Oct 28, 2025
    1.0
    The fries tasted to soggy. It looks like they need better customer training
  • AN
    Angelique Nikolas
    Oct 1, 2025
    5.0
    The appetizers were portioned well.
  • DK
    David K (Dave K)
    Sep 4, 2025
    4.0
    Had an issue with a staff members attitude. However we visited the following day to report this and the manager on duty Jayson restored our faith in the restaurant
  • LF
    Lino Farina
    Aug 29, 2025
    4.0
    Ottimo il panino con il pollo, patatine fantastiche……unica pecca ambiente piccolo e quindi solo da asporto
  • YR
    Yehudy Gabriel Hernandez Ramirez
    Aug 11, 2025
    5.0
    Small but good service

Frequently Asked Questions About Wendy's

Is 616 8th Ave Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.