Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported rude and unprofessional staff, with specific complaints about a manager's attitude and lack of customer service skills.
Cleanliness
Many reviews highlighted the restaurant's dirty conditions, including unclean tables and floors, contributing to an overall negative dining experience.
Food Quality
Several customers mentioned issues with food quality, including cold items, incorrect orders, and even raw chicken.
Takeout Only
The restaurant is primarily a takeout location, with limited seating available, leading to dissatisfaction among customers expecting to dine in.
Slow Service
Customers frequently noted slow service, with long wait times for food and issues with mobile orders not being fulfilled promptly.
MS
M. Skinner
Oct 28, 2025
1.0
The fries tasted to soggy. It looks like they need better customer training
AN
Angelique Nikolas
Oct 1, 2025
5.0
The appetizers were portioned well.
DK
David K (Dave K)
Sep 4, 2025
4.0
Had an issue with a staff members attitude. However we visited the following day to report this and the manager on duty Jayson restored our faith in the restaurant
LF
Lino Farina
Aug 29, 2025
4.0
Ottimo il panino con il pollo, patatine fantastiche……unica pecca ambiente piccolo e quindi solo da asporto
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in New York, NY?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter New York, NY into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (212) 220-0612.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 616 8th Ave Wendy’s serve breakfast?
Yes, this Wendy’s location in New York, NY serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is the Wendy's at 616 8th Avenue still open?
Yes! Wendy's at 616 8th Avenue remains open and committed to serving quality food every day.
What are Wendy's operating hours at 616 8th Avenue?
Wendy's is open Monday to Friday from 6:30 AM to 1:00 AM, and Saturday to Sunday from 8:00 AM to 1:00 AM.
Does the 616 8th Avenue Wendy's location offer delivery?
Yes, delivery is available. You can check availability and order through the Wendy's app or visit order.wendys.com.
Can I order Wendy's breakfast at the 616 8th Avenue location?
Yes, breakfast is served with options including combos, croissants, biscuits, sandwiches, coffee, and sides.
What payment methods are accepted at Wendy's 616 8th Avenue?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Does Wendy's at 616 8th Avenue have dine-in or drive-thru service?
This location does not offer dine-in or drive-thru but offers takeout and delivery services.
How can I contact Wendy's at 616 8th Avenue for questions or feedback?
Call them at (212) 220-0612 or contact Customer Care via their website, live chat, or by completing the customer satisfaction survey with your receipt details.
Are there any nearby places to visit around Wendy's at 616 8th Avenue?
Nearby you can visit The Hummus and Pita Co. for Mediterranean food, Diamond Cuts Barber Shop for grooming, and Bounce Luggage Storage at Madame Tussauds for convenient luggage storage.
Is there public transit or travel assistance near Wendy’s at 616 8th Avenue?
The Travelers Hotel nearby offers lodging options, and Bounce Luggage Storage near Madame Tussauds provides luggage services ideal for travelers visiting or dining at Wendy's.
What other food options are close to Wendy’s at 616 8th Avenue?
You can also try Kiss My Slice for pizza, Burgermania for American burgers, Arby’s for sandwiches, and Kungfu Kitchen for Asian cuisine all near Wendy’s.