Wendy's

3.3
338 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
616 8th Avenue, New York, NY
10018, United States

Hours

Reviews

3.3
338 reviews
5 stars
116
4 stars
60
3 stars
55
2 stars
28
1 star
79

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous reviews highlighted rude staff, poor customer service, and long wait times.

Cleanliness

Many customers reported the location as dirty and unsanitary, with complaints about food safety.

Food Quality

Mixed feedback on food quality, with some enjoying the burgers while others experienced cold or poorly prepared items.

Takeaway Only

The restaurant is primarily for takeaway, with limited seating and no dining area, which disappointed some customers.
  • VA
    Vanessa Assaro
    Jan 5, 2026
    4.0
    This is take out only place which means there's no place to sit. I didn't notice that before getting there but it was clearly noted on Google. It was a bummer that it also meant they have no bathroom either since we planned to order something and also needed a bathroom which is hard to come by in the area without having to order something. The place is tiny so it gets a bit crowded when it's busy. I went on a Friday evening and half the place was full of people waiting. My order did take a long time, over 20 minutes. But it seemed their system went down for a bit and they were having trouble which put them further behind. But the staff was friendly and clearly trying their best to catch up. Some of the customers were very rude and the staff kept their cool while rushing around to complete their orders. I really want to acknowledge that. It was obviously not an easy moment and it took a lot of strength not to respond with rudeness right back at them, even as a bystander. Once things got to manageable level a staff member called out to ask if any orders were still missing (mine was) and immediately checked in. I could see someone already packing it and a few moments later another friendly staff member handed it over and everything was correct. So yes the order took some extra time but the staff was friendly and working hard to remedy the situation.
  • MM
    Matteo
    Dec 26, 2025
    4.0
    Fast food popolarissimo presente a New York con più punti vendita. Hamburger completamente personalizzabili e sapore buono. Buone anche le crocchette, okay le patatine. Spazio piccolo (solo asporto) e personale svogliato.
  • RR
    Rehan RC (RehanRC)
    Dec 7, 2025
    1.0
    They have rescheduled The Health Inspector for Thursday, February 26.
  • MS
    M. Skinner
    Oct 28, 2025
    1.0
    The fries tasted to soggy. It looks like they need better customer training
  • DK
    David K (Dave K)
    Sep 4, 2025
    4.0
    Had an issue with a staff members attitude. However we visited the following day to report this and the manager on duty Jayson restored our faith in the restaurant

Frequently Asked Questions About Wendy's

Is 616 8th Ave Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is the Wendy's at 616 8th Avenue still open?

Yes! Wendy's at 616 8th Avenue remains open and committed to serving quality food every day.