Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted rude staff, poor customer service, and long wait times.
Cleanliness
Many customers reported the location as dirty and unsanitary, with complaints about food safety.
Food Quality
Mixed feedback on food quality, with some enjoying the burgers while others experienced cold or poorly prepared items.
Takeaway Only
The restaurant is primarily for takeaway, with limited seating and no dining area, which disappointed some customers.
VA
Vanessa Assaro
Jan 5, 2026
4.0
This is take out only place which means there's no place to sit. I didn't notice that before getting there but it was clearly noted on Google. It was a bummer that it also meant they have no bathroom either since we planned to order something and also needed a bathroom which is hard to come by in the area without having to order something.
The place is tiny so it gets a bit crowded when it's busy. I went on a Friday evening and half the place was full of people waiting.
My order did take a long time, over 20 minutes. But it seemed their system went down for a bit and they were having trouble which put them further behind. But the staff was friendly and clearly trying their best to catch up.
Some of the customers were very rude and the staff kept their cool while rushing around to complete their orders. I really want to acknowledge that. It was obviously not an easy moment and it took a lot of strength not to respond with rudeness right back at them, even as a bystander.
Once things got to manageable level a staff member called out to ask if any orders were still missing (mine was) and immediately checked in. I could see someone already packing it and a few moments later another friendly staff member handed it over and everything was correct.
So yes the order took some extra time but the staff was friendly and working hard to remedy the situation.
MM
Matteo
Dec 26, 2025
4.0
Fast food popolarissimo presente a New York con più punti vendita.
Hamburger completamente personalizzabili e sapore buono.
Buone anche le crocchette, okay le patatine.
Spazio piccolo (solo asporto) e personale svogliato.
RR
Rehan RC (RehanRC)
Dec 7, 2025
1.0
They have rescheduled The Health Inspector for Thursday, February 26.
MS
M. Skinner
Oct 28, 2025
1.0
The fries tasted to soggy. It looks like they need better customer training
DK
David K (Dave K)
Sep 4, 2025
4.0
Had an issue with a staff members attitude. However we visited the following day to report this and the manager on duty Jayson restored our faith in the restaurant
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is the Wendy's at 616 8th Avenue still open?
Yes! Wendy's at 616 8th Avenue remains open and committed to serving quality food every day.
What are Wendy's operating hours at 616 8th Avenue?
Wendy's is open Monday to Friday from 6:30 AM to 1:00 AM, and Saturday to Sunday from 8:00 AM to 1:00 AM.
Does the 616 8th Avenue Wendy's location offer delivery?
Yes, delivery is available. You can check availability and order through the Wendy's app or visit order.wendys.com.
Can I order Wendy's breakfast at the 616 8th Avenue location?
Yes, breakfast is served with options including combos, croissants, biscuits, sandwiches, coffee, and sides.
What payment methods are accepted at Wendy's 616 8th Avenue?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Does Wendy's at 616 8th Avenue have dine-in or drive-thru service?
This location does not offer dine-in or drive-thru but offers takeout and delivery services.
How can I contact Wendy's at 616 8th Avenue for questions or feedback?
Call them at (212) 220-0612 or contact Customer Care via their website, live chat, or by completing the customer satisfaction survey with your receipt details.
Are there any nearby places to visit around Wendy's at 616 8th Avenue?
Nearby you can visit The Hummus and Pita Co. for Mediterranean food, Diamond Cuts Barber Shop for grooming, and Bounce Luggage Storage at Madame Tussauds for convenient luggage storage.
Is there public transit or travel assistance near Wendy’s at 616 8th Avenue?
The Travelers Hotel nearby offers lodging options, and Bounce Luggage Storage near Madame Tussauds provides luggage services ideal for travelers visiting or dining at Wendy's.
What other food options are close to Wendy’s at 616 8th Avenue?
You can also try Kiss My Slice for pizza, Burgermania for American burgers, Arby’s for sandwiches, and Kungfu Kitchen for Asian cuisine all near Wendy’s.