Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported rude and unhelpful staff, with many experiencing slow service and order mistakes.
Food Quality
There were numerous complaints about food being cold, poorly prepared, or lacking in quantity, with some customers finding items inedible.
Pricing Issues
Many reviews mentioned high prices relative to the quality and portion sizes of the food, leading to dissatisfaction.
Cleanliness
Several customers noted unsanitary conditions and a lack of cleanliness in the restaurant.
Convenience
The location is convenient for ferry passengers, but the lack of seating and dining space was a common drawback.
OO
Ognjen
Nov 26, 2025
5.0
Great service, very kind employees
KA
Kane Ashanti
Nov 18, 2025
1.0
very rude, misleads customers, mistakes orders often, refuses to serve customers for no reason
LE
L Eichelsderfer
Nov 16, 2025
1.0
Always get something to eat for me and my kid and sadly this place is what he wants. The food never hot or fresh and the amount of food that's inside the carton is horribly low. I dont understand how the small portion of food cost so much. They getting everyone that's getting on the boat, run tourist. Price and food amount does not match.
SM
sab m
Oct 24, 2025
1.0
Burger froid , serveuses peu aimable . Et cela reste sur l'estomac.
KK
Kati A. (Kleeblatt-Mama)
Oct 17, 2025
4.0
kurz vor der Überfahrt schnell einen Shake gekauft. Etwas zu süß. Die Zubereitung war frisch und mit viel Zeit und Hingabe gemacht. Slow vs Fast Food 😅 die Fähre haben wir dennoch geschafft
Is Staten Island Ferry Terminal Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is the Staten Island Ferry Terminal Wendy's location currently open?
Yes, this Wendy's location at Staten Island Ferry Terminal is open and committed to serving quality food every day.
What are the operating hours for Wendy's at 4 South St Space 202, New York?
Wendy's is open from 6:30 AM to midnight on Monday through Wednesday, until 2:00 AM on Thursday to Saturday, and from 7:00 AM to midnight on Sunday.
Does this Wendy's location serve breakfast?
Yes, the Wendy's at Staten Island Ferry in New York serves breakfast items including combos, croissants, biscuits, sandwiches, coffee, and sides.
What payment methods does Wendy's accept at this location?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Can I order Wendy's for delivery or takeout at this location?
Yes, Wendy's offers dine-in, delivery where available, and takeout services, but does not have a drive-thru or curbside pickup at this location.
How can I find the menu and prices for Wendy's at Staten Island Ferry Terminal?
You can view menu items and pricing by visiting order.wendys.com or using the Wendy's mobile app, selecting the Staten Island Ferry location.
Is Wendy's hiring in New York, NY?
To check if this location is hiring, visit the Wendy's Careers page and search for job openings in New York, NY. Availability varies so check back often.
How do I contact Wendy's Staten Island Ferry Terminal location for feedback?
You can contact Wendy's Customer Care team via their Contact page, call 888-624-8140, fill out their Customer Satisfaction Survey using your receipt info, or call the location directly at (212) 220-9989.
What nearby transit options can help me get to Wendy's at 4 South St Space 202?
The Wendy's location is near the Whitehall Terminal and South Ferry – Whitehall Street transit stations, making it easy to access via ferry and subway.
Are there other food options nearby Wendy's at Staten Island Ferry Terminal?
Yes, nearby food options include Auntie Anne's, Subway, Rita’s Italian Ice, Ferryhouse Cafe, Nathan's Famous, and Margarita Bar NYC for diverse dining experiences.
What attractions near Wendy's can I visit before or after my meal?
Nearby attractions include Whitehall Terminal, the Coast Guard Memorial, and Estaría Libertad, offering interesting landmarks to explore around your visit.