Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported slow service and unprofessional behavior from staff, leading to dissatisfaction.
Food Quality
Many reviews highlighted issues with food quality, including cold items, incorrect orders, and undercooked food.
Cleanliness
Several customers noted unsanitary conditions and a lack of cleanliness in the restaurant.
Pricing Concerns
Customers expressed frustration over high prices and perceived value, especially in relation to food quality.
Location Issues
The location is primarily for takeout with no seating available, which was a common complaint among customers.
LE
L Eichelsderfer
Nov 16, 2025
1.0
Always get something to eat for me and my kid and sadly this place is what he wants. The food never hot or fresh and the amount of food that's inside the carton is horribly low. I dont understand how the small portion of food cost so much. They getting everyone that's getting on the boat, run tourist. Price and food amount does not match.
SM
sab m
Oct 24, 2025
1.0
Burger froid , serveuses peu aimable . Et cela reste sur l'estomac.
KK
Kati A. (Kleeblatt-Mama)
Oct 17, 2025
4.0
kurz vor der Überfahrt schnell einen Shake gekauft. Etwas zu süß. Die Zubereitung war frisch und mit viel Zeit und Hingabe gemacht. Slow vs Fast Food 😅 die Fähre haben wir dennoch geschafft
LT
Lawrence Tan
Oct 6, 2025
1.0
Really long hair. One of the workers was just playing with some of the sandwiches.
MD
Melissa DeOliveira
Sep 5, 2025
5.0
Staff was friendly. Food was hot and delicious. Can’t ask for more!
Is Staten Island Ferry Terminal Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in New York, NY?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter New York, NY into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (212) 220-9989.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Staten Island Ferry Terminal Wendy’s serve breakfast?
Yes, this Wendy’s location in New York, NY serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is the Staten Island Ferry Terminal Wendy's location currently open?
Yes, this Wendy's location at Staten Island Ferry Terminal is open and committed to serving quality food every day.
What are the operating hours for Wendy's at 4 South St Space 202, New York?
Wendy's is open from 6:30 AM to midnight on Monday through Wednesday, until 2:00 AM on Thursday to Saturday, and from 7:00 AM to midnight on Sunday.
Does this Wendy's location serve breakfast?
Yes, the Wendy's at Staten Island Ferry in New York serves breakfast items including combos, croissants, biscuits, sandwiches, coffee, and sides.
What payment methods does Wendy's accept at this location?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Can I order Wendy's for delivery or takeout at this location?
Yes, Wendy's offers dine-in, delivery where available, and takeout services, but does not have a drive-thru or curbside pickup at this location.
How can I find the menu and prices for Wendy's at Staten Island Ferry Terminal?
You can view menu items and pricing by visiting order.wendys.com or using the Wendy's mobile app, selecting the Staten Island Ferry location.
Is Wendy's hiring in New York, NY?
To check if this location is hiring, visit the Wendy's Careers page and search for job openings in New York, NY. Availability varies so check back often.
How do I contact Wendy's Staten Island Ferry Terminal location for feedback?
You can contact Wendy's Customer Care team via their Contact page, call 888-624-8140, fill out their Customer Satisfaction Survey using your receipt info, or call the location directly at (212) 220-9989.
What nearby transit options can help me get to Wendy's at 4 South St Space 202?
The Wendy's location is near the Whitehall Terminal and South Ferry – Whitehall Street transit stations, making it easy to access via ferry and subway.
Are there other food options nearby Wendy's at Staten Island Ferry Terminal?
Yes, nearby food options include Auntie Anne's, Subway, Rita’s Italian Ice, Ferryhouse Cafe, Nathan's Famous, and Margarita Bar NYC for diverse dining experiences.
What attractions near Wendy's can I visit before or after my meal?
Nearby attractions include Whitehall Terminal, the Coast Guard Memorial, and Estaría Libertad, offering interesting landmarks to explore around your visit.