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Wendy's

3.3
(342 reviews)

Business Details

(212) 220-9989

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
4 South St Space 202, New York, NY
10004, United States

Hours

Reviews

3.3
342 reviews
5 stars
116
4 stars
75
3 stars
40
2 stars
18
1 star
93

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unhelpful staff, with many experiencing slow service and order mistakes.

Food Quality

While some customers enjoyed the food, many complained about it being cold, poorly prepared, or lacking in quantity.

Cleanliness

Several reviews mentioned unsanitary conditions and unclean workspaces, contributing to a negative dining experience.

Pricing Issues

Customers expressed dissatisfaction with high prices relative to food quality and portion sizes, feeling that they were being overcharged.

Convenience

The location is noted for its convenience near the Staten Island Ferry, but lacks seating for dining.
  • DM
    devamar martis
    5 days ago
    2.0
    The person at the counter was working like he was being forced to be there. Eventhou the food is delicious but if the workers are rude you may end up with no customer
  • JO
    J O
    Feb 7, 2026
    5.0
    Ate there before riding the Staten Island Ferry since 12th grade at Newtown High School & college at LaGuardia Community College.
  • OO
    Ognjen
    Nov 26, 2025
    5.0
    Great service, very kind employees
  • KA
    Kane Ashanti
    Nov 18, 2025
    1.0
    very rude, misleads customers, mistakes orders often, refuses to serve customers for no reason
  • LE
    L Eichelsderfer
    Nov 16, 2025
    1.0
    So at this location, the free frosty key tag doesn't work unless you order a meal. So much for using it for my kid, food never fresh here. Don't waste money funny lady in the front setting her own rules. Always get something to eat for me and my kid and sadly this place is what he wants. The food never hot or fresh and the amount of food that's inside the carton is horribly low. I dont understand how the small portion of food cost so much. They getting everyone that's getting on the boat, run tourist. Price and food amount does not match.

Frequently Asked Questions About Wendy's

Is Staten Island Ferry Terminal Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is the Staten Island Ferry Terminal Wendy's location currently open?

Yes, this Wendy's location at Staten Island Ferry Terminal is open and committed to serving quality food every day.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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