Wendy's

3.3
340 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
4 South St Space 202, New York, NY
10004, United States

Hours

Reviews

3.3
340 reviews
5 stars
115
4 stars
75
3 stars
40
2 stars
17
1 star
93

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unhelpful staff, with many experiencing slow service and order mistakes.

Food Quality

There were numerous complaints about food being cold, poorly prepared, or lacking in quantity, with some customers finding items inedible.

Pricing Issues

Many reviews mentioned high prices relative to the quality and portion sizes of the food, leading to dissatisfaction.

Cleanliness

Several customers noted unsanitary conditions and a lack of cleanliness in the restaurant.

Convenience

The location is convenient for ferry passengers, but the lack of seating and dining space was a common drawback.
  • OO
    Ognjen
    Nov 26, 2025
    5.0
    Great service, very kind employees
  • KA
    Kane Ashanti
    Nov 18, 2025
    1.0
    very rude, misleads customers, mistakes orders often, refuses to serve customers for no reason
  • LE
    L Eichelsderfer
    Nov 16, 2025
    1.0
    Always get something to eat for me and my kid and sadly this place is what he wants. The food never hot or fresh and the amount of food that's inside the carton is horribly low. I dont understand how the small portion of food cost so much. They getting everyone that's getting on the boat, run tourist. Price and food amount does not match.
  • SM
    sab m
    Oct 24, 2025
    1.0
    Burger froid , serveuses peu aimable . Et cela reste sur l'estomac.
  • KK
    Kati A. (Kleeblatt-Mama)
    Oct 17, 2025
    4.0
    kurz vor der Überfahrt schnell einen Shake gekauft. Etwas zu süß. Die Zubereitung war frisch und mit viel Zeit und Hingabe gemacht. Slow vs Fast Food 😅 die Fähre haben wir dennoch geschafft

Frequently Asked Questions About Wendy's

Is Staten Island Ferry Terminal Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is the Staten Island Ferry Terminal Wendy's location currently open?

Yes, this Wendy's location at Staten Island Ferry Terminal is open and committed to serving quality food every day.