Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Multiple customers reported that the restaurant was dirty, with filthy tables, floors, and restrooms.
Service Quality
Service was inconsistent; some customers praised friendly staff while others reported rude or unhelpful interactions.
Food Quality
Food quality varied significantly; some enjoyed their meals while others experienced issues with freshness and taste.
Wait Times
Customers frequently mentioned long wait times, both for ordering and receiving food.
Atmosphere
The atmosphere was often described as unpleasant, with reports of bad smells and disturbances from homeless individuals.
AC
Arthur Canel
Nov 12, 2025
3.0
Bien pour manger rapidement, c’est sûr! Mais le reste.. pas très propre
JD
Juan Degante
Nov 2, 2025
1.0
The employees are unfit to work in this type of food service register lady failed to stay on top of her orders mind you she had 3 orders to fulfill she was unable to get them out properly and not in time either as 2 of 3 customers left their food behind after asking for a refund she slowed down the 2 other employees with incorrect orders she had to have one of the cooks help her expedite and take out orders she fell behind on 3 orders and ended up queing a line of 7 people .
RF
Robert Fowler
Oct 27, 2025
5.0
I visited Wendy’s recently and overall, it was a good experience. The ordering process was fast, the staff were polite, and I was happy to see some items looking fresh.
GT
George Tung
Oct 26, 2025
2.0
Nothing new as far as the food goes. The tables were dirty, and there was a long wait in line.
L
Élisabeth
Oct 26, 2025
3.0
Tres decu L ordinateur a plante commande encaisser mais pas enregistrer.le personnel sans foutais complet j ai du interpeller une flic pour qu ils occupent de nous.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in New York, NY?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter New York, NY into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (212) 243-0438.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 20 E 14th Street Wendy’s serve breakfast?
Yes, this Wendy’s location in New York, NY serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is the Wendy's at 20 E 14th Street currently open?
Yes! This Wendy's location remains open and committed to serving you every day.
What are the operating hours for Wendy's at 20 E 14th Street?
Wendy's is open Monday to Wednesday from 6:30 AM to 1:00 AM, Thursday to Friday from 6:30 AM to 2:00 AM, Saturday from 7:00 AM to 2:00 AM, and Sunday from 7:00 AM to 1:00 AM.
Does this Wendy's location serve breakfast?
Yes, the Wendy's at 20 E 14th Street serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order delivery from this Wendy's?
Delivery may be available. Check by entering your delivery address on the Wendy's app or at order.wendys.com.
What payment methods are accepted at Wendy's, 20 E 14th Street?
They accept American Express, Cash, Discover, MasterCard, and Visa.
How can I get in touch with Wendy's at 20 E 14th Street for questions or feedback?
You can call the location directly at (212) 243-0438, contact Customer Care via live chat or phone at 888-624-8140, or fill out their Customer Satisfaction Survey online referencing your receipt details.
Are there any nearby fast food options besides Wendy's at this location?
Yes, nearby you’ll find Pizza Hut Express, Taco Bell, and Subway, providing a variety of quick food choices for different tastes.
Are there fitness centers near Wendy's at 20 E 14th Street?
Yes, Planet Fitness, Switch Playground, Anderson's Martial Arts Academy, and 305 Fitness are nearby, great for a workout before or after your meal.
What nearby stores can I visit after dining at Wendy's?
You could visit retailers like David Z, Foot Locker, Kids Foot Locker, No Difference Shoes, Nature Republic, LUSH Cosmetics NYC, and Ricky's for shopping and beauty needs.
Are there pharmacies or medical centers close to Wendy's at 20 E 14th Street?
Yes, Walgreens and Nelson Evans pharmacies, as well as Spear Physical Therapy medical center, are located nearby for your health and wellness needs.