Wendy's

3.9
3259 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
20 E 14th Street, New York, NY
10003, United States

Hours

Reviews

3.9
3,259 reviews
5 stars
1,367
4 stars
868
3 stars
602
2 stars
185
1 star
237

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple customers reported that the restaurant was dirty, with filthy tables, floors, and restrooms.

Service Quality

Service was inconsistent; some customers praised friendly staff while others reported rude or unhelpful interactions.

Food Quality

Food quality varied significantly; some enjoyed their meals while others experienced issues with freshness and taste.

Wait Times

Customers frequently mentioned long wait times, both for ordering and receiving food.

Atmosphere

The atmosphere was often described as unpleasant, with reports of bad smells and disturbances from homeless individuals.
  • AC
    Arthur Canel
    Nov 12, 2025
    3.0
    Bien pour manger rapidement, c’est sûr! Mais le reste.. pas très propre
  • JD
    Juan Degante
    Nov 2, 2025
    1.0
    The employees are unfit to work in this type of food service register lady failed to stay on top of her orders mind you she had 3 orders to fulfill she was unable to get them out properly and not in time either as 2 of 3 customers left their food behind after asking for a refund she slowed down the 2 other employees with incorrect orders she had to have one of the cooks help her expedite and take out orders she fell behind on 3 orders and ended up queing a line of 7 people .
  • RF
    Robert Fowler
    Oct 27, 2025
    5.0
    I visited Wendy’s recently and overall, it was a good experience. The ordering process was fast, the staff were polite, and I was happy to see some items looking fresh.
  • GT
    George Tung
    Oct 26, 2025
    2.0
    Nothing new as far as the food goes. The tables were dirty, and there was a long wait in line.
  • L
    Élisabeth
    Oct 26, 2025
    3.0
    Tres decu L ordinateur a plante commande encaisser mais pas enregistrer.le personnel sans foutais complet j ai du interpeller une flic pour qu ils occupent de nous.

Frequently Asked Questions About Wendy's

Is 20 E 14th Street Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.