Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Mixed reviews on customer service; some praised friendly staff while others reported rudeness and slow service.
Food Quality
Food quality is inconsistent; some customers enjoyed fresh and tasty meals, while others received stale or incorrect orders.
Cleanliness
The restaurant is often reported as dirty and unkempt, with issues related to overcrowding and loitering.
Speed of Service
Service speed varies; some customers experienced quick service, while others faced long wait times and order inaccuracies.
Atmosphere
The atmosphere is often described as crowded and uncomfortable, with many delivery drivers and disruptive patrons.
IS
Ivette Valentin (#StreetsDepo#Simply_Ivy)
Feb 15, 2026
4.0
Plenty of seating area if u want to or need to get warm the service is fast
KK
Keen224
Feb 2, 2026
1.0
The customer service is trash (They will lie and ignore you) and you have to check your food because most of the time they get it wrong. The food itself is okay. Atmosphere isn't good for dine in, too many disrespectful people there.
CR
C R
Jan 15, 2026
4.0
I was in and out .staff was great 👍.
CD
Casey Donlan
Dec 24, 2025
1.0
Frosty machine always off during a specific manager. If you’re too lazy to see the products for the company you work for, dont work for that company. Get on the welfare line where you belong.
MG
Michael Gonzalez
Dec 22, 2025
1.0
Not sure what’s going on at this Wendy’s Berger bun are all ways old and hard patties are all way. Cold lettuce frozen - location is dirty 100 % of the time workers are extremely disrespectful manager has no control all employees talking an standing around talking about customers when they should to serving customer
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is the 116th And 3rd Ave. Wendy’s location currently open?
Yes! This Wendy’s location is open and committed to serving quality food every day via dine-in, drive-thru, or delivery where available.
What are the opening hours for Wendy’s at 2121 Third Ave?
This Wendy’s location is open from 6:30 AM to 3:00 AM Monday through Thursday and Sunday, and until 4:00 AM on Friday and Saturday.
Does this Wendy’s location serve breakfast?
Yes, breakfast is served here including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
Can I order Wendy’s for delivery or takeout?
Yes, Wendy’s offers delivery and takeout through their app or website at order.wendys.com. Enter your address to check delivery availability.
What payment options are accepted at Wendy’s 116th And 3rd Ave. location?
They accept American Express, Cash, Discover, Mastercard, and Visa.
How can I give feedback or contact Wendy’s at this location?
You can contact the Customer Care team via phone at (212) 996-4020, live chat, their contact page, or fill out their Customer Satisfaction Survey online.
Where can I find Wendy’s menu and nutrition information?
Menu and nutrition details are available online at menu.wendys.com and within the Wendy’s mobile app. In-restaurant nutrition posters are also available.
Are there other dining options near Wendy’s at 2121 Third Ave?
Yes, nearby dining includes Area Latina Bar and Grill and Kahlua’s Cafe, perfect for trying different cuisines before or after visiting Wendy’s.
What public transportation options are near Wendy’s 116th And 3rd Ave.?
The MTA Bus at E 116 St & 3 Av and the 116th Street (IRT Third Avenue Line) train station are nearby, making Wendy’s easily accessible by public transit.
What services and shops are located near Wendy’s that customers might find useful?
Nearby you can find services like Liberty Tax Service, Comen Cleaners, and retail stores such as Seline Fashion & Home and Solestice for shopping needs.
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