Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.8
2,168 reviews
5 stars
907
4 stars
551
3 stars
353
2 stars
151
1 star
206
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported slow service, long wait times, and incorrect orders, particularly with delivery and mobile orders.
Food Quality
Mixed reviews on food quality; while some praised freshness and taste, others complained about stale or poorly prepared items.
Cleanliness and Atmosphere
The restaurant was often described as dirty and overcrowded, with issues related to loitering and a lack of crowd control.
Staff Attitude
Customer service experiences varied, with some praising friendly staff while others reported rude or unhelpful behavior.
- CDCasey DonlanDec 24, 20251.0Frosty machine always off during a specific manager. If you’re too lazy to see the products for the company you work for, dont work for that company. Get on the welfare line where you belong.
- SHSterling HitchcockDec 22, 20252.0There was a BOGO of their spicy chicken sandwich on Uber Eats so I did pickup. It was terrible. Mayo tasted old, and it looked nothing like the picture. I know fast food usually doesn’t look like the picture but it truly looked like a McChicken.
- MGMichael GonzalezDec 22, 20251.0Not sure what’s going on at this Wendy’s Berger bun are all ways old and hard patties are all way. Cold lettuce frozen - location is dirty 100 % of the time workers are extremely disrespectful manager has no control all employees talking an standing around talking about customers when they should to serving customer
- TATeresa AlvarezDec 9, 20254.0Picked up a salad which was not ready so I waited for salad and left
- CDCece DesNov 24, 20251.0Yo, who’s the manager you only one qualified cashier at a time, but there’s always 20 people in the back cooking. All of them online orders get done with priority but if you come into a store, you’ll wait could be over 10 minutes just for your food cause again we got counter. And the lack of control in the eating area ain’t no better.
Frequently Asked Questions About Wendy's
Is 116th And 3rd Ave. Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is the 116th And 3rd Ave. Wendy’s location currently open?
Yes! This Wendy’s location is open and committed to serving quality food every day via dine-in, drive-thru, or delivery where available.
What are the opening hours for Wendy’s at 2121 Third Ave?
This Wendy’s location is open from 6:30 AM to 3:00 AM Monday through Thursday and Sunday, and until 4:00 AM on Friday and Saturday.
Does this Wendy’s location serve breakfast?
Yes, breakfast is served here including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
Can I order Wendy’s for delivery or takeout?
Yes, Wendy’s offers delivery and takeout through their app or website at order.wendys.com. Enter your address to check delivery availability.
What payment options are accepted at Wendy’s 116th And 3rd Ave. location?
They accept American Express, Cash, Discover, Mastercard, and Visa.
How can I give feedback or contact Wendy’s at this location?
You can contact the Customer Care team via phone at (212) 996-4020, live chat, their contact page, or fill out their Customer Satisfaction Survey online.
Where can I find Wendy’s menu and nutrition information?
Menu and nutrition details are available online at menu.wendys.com and within the Wendy’s mobile app. In-restaurant nutrition posters are also available.
Are there other dining options near Wendy’s at 2121 Third Ave?
Yes, nearby dining includes Area Latina Bar and Grill and Kahlua’s Cafe, perfect for trying different cuisines before or after visiting Wendy’s.
What public transportation options are near Wendy’s 116th And 3rd Ave.?
The MTA Bus at E 116 St & 3 Av and the 116th Street (IRT Third Avenue Line) train station are nearby, making Wendy’s easily accessible by public transit.
What services and shops are located near Wendy’s that customers might find useful?
Nearby you can find services like Liberty Tax Service, Comen Cleaners, and retail stores such as Seline Fashion & Home and Solestice for shopping needs.