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Wendy's

3.8
(2173 reviews)

Business Details

2121 Third Ave, New York, NY
10029, United States
(212) 996-4020

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2121 Third Ave, New York, NY
10029, United States

Hours

Reviews

3.8
2,173 reviews
5 stars
907
4 stars
553
3 stars
355
2 stars
152
1 star
206

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised friendly staff while others reported rudeness and slow service.

Food Quality

Food quality is inconsistent; some customers enjoyed fresh and tasty meals, while others received stale or incorrect orders.

Cleanliness

The restaurant is often reported as dirty and unkempt, with issues related to overcrowding and loitering.

Speed of Service

Service speed varies; some customers experienced quick service, while others faced long wait times and order inaccuracies.

Atmosphere

The atmosphere is often described as crowded and uncomfortable, with many delivery drivers and disruptive patrons.
  • IS
    Ivette Valentin (#StreetsDepo#Simply_Ivy)
    Feb 15, 2026
    4.0
    Plenty of seating area if u want to or need to get warm the service is fast
  • KK
    Keen224
    Feb 2, 2026
    1.0
    The customer service is trash (They will lie and ignore you) and you have to check your food because most of the time they get it wrong. The food itself is okay. Atmosphere isn't good for dine in, too many disrespectful people there.
  • CR
    C R
    Jan 15, 2026
    4.0
    I was in and out .staff was great 👍.
  • CD
    Casey Donlan
    Dec 24, 2025
    1.0
    Frosty machine always off during a specific manager. If you’re too lazy to see the products for the company you work for, dont work for that company. Get on the welfare line where you belong.
  • MG
    Michael Gonzalez
    Dec 22, 2025
    1.0
    Not sure what’s going on at this Wendy’s Berger bun are all ways old and hard patties are all way. Cold lettuce frozen - location is dirty 100 % of the time workers are extremely disrespectful manager has no control all employees talking an standing around talking about customers when they should to serving customer

Frequently Asked Questions About Wendy's

Is 116th And 3rd Ave. Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is the 116th And 3rd Ave. Wendy’s location currently open?

Yes! This Wendy’s location is open and committed to serving quality food every day via dine-in, drive-thru, or delivery where available.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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