Location.com logo
Brand Certified

Wendy's

3.9
(2680 reviews)

Business Details

3939 Broadway, New York, NY
10032, United States
(212) 928-0321

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
3939 Broadway, New York, NY
10032, United States

Hours

Reviews

3.9
2,680 reviews
5 stars
1,236
4 stars
638
3 stars
414
2 stars
146
1 star
246

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported extremely slow service, incorrect orders, and rude staff, leading to a frustrating experience.

Food Quality

While some customers enjoyed the food, many complained about cold meals, missing items, and inconsistent quality.

Cleanliness and Atmosphere

The restaurant was often described as dirty, with reports of trash and homeless individuals present, making it uncomfortable for diners.

Delivery Problems

Customers frequently experienced issues with delivery orders, including missing sauces and incorrect items.
  • JM
    juancarlos martinez
    4 days ago
    3.0
    If you like waiting in a sea of door dash/uber eats delivery bike guys that all smell like onion and foot brûlèe then you're in the right place. Bonus points if you want them to not give you any sauces or napkins, if thats what you're looking for, this is the place to be. Anyways i needs 200 characters in a reciew to earn some sort of badge on here so this has to be 200 characters right?????????????
  • JR
    Jeremy R
    Feb 9, 2026
    1.0
    Absolute horrible service. Ordered online through uber and they completely got my order wrong. Forgot my baked potato, forgot my nuggets, and gave me a chicken sandwich when i ordered a burger. Makes no sense at all
  • OH
    Oliver Hernandez
    Jan 19, 2026
    2.0
    Man this Wendys has been around since I was a kid surprised it's still theyre
  • AI
    Anthony Irvin
    Jan 4, 2026
    3.0
    I do delivery for ubereats at this restaurant. It has rude workers,long wait times and the system at times are down. It's a tough environment.
  • NN
    Noah
    Jan 1, 2026
    3.0
    How do you reverse the words I,am ,my ,I,m a)___________________ b)___________________ c) ___________________ Answer Other ideas

Frequently Asked Questions About Wendy's

Is 165th+Broadway Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is the Wendy's at 3939 Broadway, New York, NY currently open?

Yes, Wendy's at 3939 Broadway is open and serving customers daily.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: