Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.9
2,671 reviews
5 stars
1,235
4 stars
638
3 stars
411
2 stars
143
1 star
244
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely slow service, with long wait times for orders.
Food Quality
Food quality was inconsistent, with reports of cold meals, incorrect orders, and missing items.
Staff Attitude
Many reviews highlighted rude or dismissive staff, contributing to a negative customer experience.
Cleanliness
The restaurant's cleanliness was often criticized, with reports of dirty tables and unsanitary conditions.
Location Convenience
The location is noted for its convenience, being close to public transport and a hospital, but this also leads to overcrowding.
- JLJoe LygaNov 9, 20255.0This Wendy’s saved my life when my daughter was born. Love that this place is so close.
- SSSourav SarkarNov 6, 20255.0A nice place to satisfy yoir cravings for fast foods like burgers, nuggets etc.
- JDJeremiah DennisOct 21, 20254.0Good service. Location is busy. Seating can be limited depending in time of day.
- CRCynthia RiveraOct 16, 20251.0Truly dont understand how this Wendys has been in business so long suck that its the only one in the area. The wait time is deplorable and unacceptable. An hour wait just for a biggie bag. The service is lousy, lazy, and slow. Management obviously sucks if they allow their workers to be this slow.
- WWWillieOct 4, 20251.0I placed an order at Wendy’s, and it has been over 50 minutes, yet my delivery driver is still waiting because I promised him a $20 tip just so he wouldn’t cancel the order—I really wanted my meal. I’m extremely disappointed with this restaurant. I strongly advise against ordering through Uber Eats at this Wendy’s location. Absolutely unacceptable. 1/10.
Frequently Asked Questions About Wendy's
Is 165th+Broadway Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in New York, NY?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter New York, NY into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (212) 928-0321.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 165th+Broadway Wendy’s serve breakfast?
Yes, this Wendy’s location in New York, NY serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is the Wendy's at 3939 Broadway, New York, NY currently open?
Yes, Wendy's at 3939 Broadway is open and serving customers daily.
What are the operating hours for Wendy's at 3939 Broadway?
Wendy's is open from 6:30 AM to 3:00 AM Monday through Thursday and Sunday, and from 6:30 AM to 4:00 AM on Friday and Saturday.
Does this Wendy's location serve breakfast?
Yes, this Wendy's location serves breakfast including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
Can I order delivery or takeout from this Wendy's?
Yes, Wendy's offers delivery and takeout services. You can place orders via their app or website at order.wendys.com.
What payment options are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I contact Wendy's at 3939 Broadway for feedback or inquiries?
You can reach Wendy's Customer Care via Live Chat on their Contact page or call (212) 928-0321 directly at this location.
Are there nearby medical facilities around Wendy's at 3939 Broadway?
Yes, nearby medical facilities include Columbia Children’s Hospital, Weinberg Family Cerebral Palsy Center, and Pulmonary Hypertension Comprehensive Care Center, which might be convenient for patients and visitors looking for dining options.
What other dining options are near Wendy’s at 3939 Broadway?
Nearby dining options include El Presidente Caribbean Restaurant, Carrot Top Pastries cafe, Broadway Slice pizza restaurant, and Antika Italian Restaurant, offering a variety of cuisines for visitors in the area.
How can nearby office workers at Royal Charter Properties benefit from Wendy's?
Employees at Royal Charter Properties can easily access Wendy's for quick meals or catering options, making it a convenient choice for lunch or breaks.
Does Wendy’s offer any job opportunities in New York, NY?
Job openings can be found on Wendy’s Careers page by searching for New York, NY. Availability varies, so it's recommended to check regularly.