Wendy's

3.9
3716 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
938 Eighth Avenue, New York, NY
10019, United States

Hours

Reviews

3.9
3,716 reviews
5 stars
1,494
4 stars
1,025
3 stars
655
2 stars
233
1 star
309

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted unsanitary conditions, including dirty tables, trash on the floor, and unpleasant odors.

Service Quality

Customers reported slow service, unhelpful staff, and issues with order accuracy, leading to frustration.

Food Quality

While some customers enjoyed the food, others found it lacking in flavor and freshness, with complaints about incorrect orders.

Atmosphere

The restaurant's atmosphere was described as uninviting, with some locations feeling more like shelters than dining establishments.

Value for Money

Several customers appreciated the low prices and good value for the food, despite mixed reviews on quality.
  • AK
    Aliya Khan
    Nov 16, 2025
    1.0
    The cashier was too busy having a conversation with other customers and wasn't even taking orders. We just walked away. The place is filthy
  • CG
    Caro Geffroy
    Nov 11, 2025
    5.0
    You'll understand the cost when you taste the food, appreciate the staff, and love the convenient spot. It's cheap eating but with satisfying amounts. All employees provide warm service. The meal was perfectly prepared. I'll keep supporting this spot.
  • FC
    Farisa Copol
    Nov 10, 2025
    1.0
    The staff is horrible! The only person who helped and really answered my questions was "off the clock". The other woman kept acting like we knew and beefed in another life when I just wanted to use the restrooms. She closed them right after I used them. It was 7PM so no excuse or reason for that kind of behaviour.
  • PK
    Pavol Klvač
    Nov 10, 2025
    2.0
    I didn't like it there very much, the hamburgers were small and not very tasty, the staff wasn't very nice either and overall I didn't like it there
  • AT
    Anne Thomassen
    Oct 14, 2025
    2.0
    Even wat avond eten dus bedachten naar Wendy’s te gaan. Toen we binnenkwamen rook het al heel vies. Een beetje zuur eigenlijk niet te beschrijven maar zeker niet aangenaam. Eenmaal besteld hadden we vlug ons eten en was het personeel vriendelijk. Helaas toen we boven wilde gaan zitten zijn wij geschrokken van hoe vies en vervallen het was. Overal lagen ergens resten en stoelen lagen overal en zelfs in elkaar gestort. Tafels waren niet schoon. En de ramen zaten onder plak en vet. Het was zo erg dat we besloten hebben het niet daar op te eten en naar de hotel kamer te gaan. De porties zijn niet groot maar het smaakte goed! Niet heel bijzonder. Maar vooral met het motto “quality is our recipe” kan dit niet door de beugel.

Frequently Asked Questions About Wendy's

Is 938 Eighth Avenue Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.