Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Multiple reviews highlighted unsanitary conditions, including dirty tables, trash on the floor, and unpleasant odors.
Service Quality
Customers reported slow service, unhelpful staff, and issues with order accuracy, leading to frustration.
Food Quality
While some customers enjoyed the food, others found it lacking in flavor and freshness, with complaints about incorrect orders.
Atmosphere
The restaurant's atmosphere was described as uninviting, with some locations feeling more like shelters than dining establishments.
Value for Money
Several customers appreciated the low prices and good value for the food, despite mixed reviews on quality.
AK
Aliya Khan
Nov 16, 2025
1.0
The cashier was too busy having a conversation with other customers and wasn't even taking orders. We just walked away. The place is filthy
CG
Caro Geffroy
Nov 11, 2025
5.0
You'll understand the cost when you taste the food, appreciate the staff, and love the convenient spot. It's cheap eating but with satisfying amounts. All employees provide warm service. The meal was perfectly prepared. I'll keep supporting this spot.
FC
Farisa Copol
Nov 10, 2025
1.0
The staff is horrible! The only person who helped and really answered my questions was "off the clock". The other woman kept acting like we knew and beefed in another life when I just wanted to use the restrooms. She closed them right after I used them. It was 7PM so no excuse or reason for that kind of behaviour.
PK
Pavol Klvač
Nov 10, 2025
2.0
I didn't like it there very much, the hamburgers were small and not very tasty, the staff wasn't very nice either and overall I didn't like it there
AT
Anne Thomassen
Oct 14, 2025
2.0
Even wat avond eten dus bedachten naar Wendy’s te gaan.
Toen we binnenkwamen rook het al heel vies. Een beetje zuur eigenlijk niet te beschrijven maar zeker niet aangenaam.
Eenmaal besteld hadden we vlug ons eten en was het personeel vriendelijk.
Helaas toen we boven wilde gaan zitten zijn wij geschrokken van hoe vies en vervallen het was. Overal lagen ergens resten en stoelen lagen overal en zelfs in elkaar gestort. Tafels waren niet schoon. En de ramen zaten onder plak en vet. Het was zo erg dat we besloten hebben het niet daar op te eten en naar de hotel kamer te gaan.
De porties zijn niet groot maar het smaakte goed! Niet heel bijzonder.
Maar vooral met het motto “quality is our recipe” kan dit niet door de beugel.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in New York, NY?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter New York, NY into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (212) 977-4785.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 938 Eighth Avenue Wendy’s serve breakfast?
Yes, this Wendy’s location in New York, NY serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is the Wendy's at 938 Eighth Avenue currently open?
Yes! Wendy's at 938 Eighth Avenue is open and committed to serving quality food every day.
Does this Wendy's location offer delivery service?
Yes, delivery is available. Check availability and order via the Wendy's app or at order.wendys.com by entering your delivery address.
What are the operating hours of Wendy's at 938 Eighth Avenue?
Open Monday through Thursday from 6:30 AM to 1:00 AM, Friday from 6:30 AM to 2:00 AM, Saturday 7:30 AM to 2:00 AM, and Sunday 7:30 AM to 1:00 AM.
Can I dine in at Wendy's 938 Eighth Avenue?
Yes, Wendy's offers dine-in service at this location.
Does this Wendy's location serve breakfast?
Yes, breakfast is served here. You can order breakfast combos, sandwiches, coffee, and sides via the app or website.
What payment methods does Wendy's at 938 Eighth Avenue accept?
Payments accepted include American Express, Cash, Discover, Mastercard, and Visa.
How can I contact Wendy's 938 Eighth Avenue for questions or feedback?
You may call (212) 977-4785 directly, reach Customer Care via the website live chat, or call 888-624-8140 for assistance.
Are there any nearby restaurants if I want alternatives to Wendy's?
Yes, nearby options include Luigi's Gourmet Pizza, Kebab Empire, Mariella Pizza, Indikitch Indian Restaurant, Bos Noodle Shop, and Pizza Hut among others.
Is there convenient transportation near Wendy's at 938 Eighth Avenue?
Nearby you can find Columbus Circle 8Th Street Manhattan, which offers arts, entertainment, bar, and transportation options facilitating easy access to Wendy's.
Are there any nearby amenities or accommodations near Wendy's?
Yes, the Jazz on Columbus Circle Hostel and DaVinci Hotel are close by for lodging, and Sonic Yoga studio for fitness and recreation.