Wendy's

3.8
3732 reviews
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Business Details

938 Eighth Avenue, New York, NY
10019, United States
(212) 977-4785
https://locations.wendys.com/united-states/ny/new-york/938-eighth-avenue
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About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
938 Eighth Avenue, New York, NY
10019, United States

Hours

Reviews

3.8
3,732 reviews
5 stars
1,500
4 stars
1,028
3 stars
656
2 stars
235
1 star
313

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some praising friendly staff while others experienced rude or inattentive employees.

Cleanliness

Multiple reviews highlighted poor cleanliness in the restaurant, including dirty tables and unsanitary bathrooms.

Food Quality

While some customers enjoyed the food, others criticized it for being bland, poorly prepared, or not meeting expectations.

Order Accuracy

Many customers expressed frustration over missing items in their orders and slow service.
  • AP
    Antonella Pupo
    Jan 1, 2026
    1.0
    Es un DESASTRE! Un ambiente muy feo, sucio. Había un vagabundo durmiendo, con olor a pis en el camino, entre las mesas. No se podía estar del olor. La atención es mala. Las mesas todas sucias. Un desastre. NO LO RECOMIENDO!!! It's a DISASTER! A very ugly, dirty atmosphere. There was a homeless man sleeping, smelling of urine all over the path between the tables. The smell was unbearable. The service is terrible. All the tables are filthy. A disaster. I DO NOT RECOMMEND IT!!!
  • EB
    Elysia Bencic
    Dec 30, 2025
    1.0
    This Wendy’s was absolutely awful. A worker was cussing me and my friends out in Spanish, calling us slow, dumb, and deaf right in our faces, which was completely disrespectful. On top of that, all four of our orders were wrong and they forgot our sauces which we had paid for. The place was overcrowded and felt unsafe, the building was rundown with barely any clean tables and seating, the kiosks barely worked, and the bathrooms were disgusting with no toilet paper and what looked like mold growing everywhere. Overall, the environment was gross, chaotic, and looked like a crime scene, and I would never recommend this location.
  • AS
    Alexandra S
    Dec 24, 2025
    5.0
    Food was good and employees were really nice! They were always smiling, especially the kind young man at the register. He was so kind to everyone which is nice to see for a change.
  • SD
    Shawn Dixon
    Dec 19, 2025
    1.0
    Every time I come to this Wendy's they forget to give me something in my take out order that I paid for.Not Good!!!Once is a mistake more than once you are stealing my money!!!
  • JG
    Jasmine G
    Dec 12, 2025
    3.0
    The bathroom are nasty and the door dont have no lock so the door wont close had to use my bag to keep it closed so people can know I was in the bathroom customer service is good but my order was missing an item
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Frequently Asked Questions About Wendy's

Is 938 Eighth Avenue Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is the Wendy's at 938 Eighth Avenue currently open?

Yes! Wendy's at 938 Eighth Avenue is open and committed to serving quality food every day.