Wendy's

3.3
355 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
112 E. 23rd St., New York, NY
10010, United States

Hours

Reviews

3.3
355 reviews
5 stars
127
4 stars
61
3 stars
51
2 stars
31
1 star
85

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, with many waiting excessively for their orders.

Food Quality

Numerous reviews mentioned poor food quality, including cold, stale, or improperly prepared items.

Customer Service

Mixed feedback on customer service; some staff were described as rude or indifferent, while others received praise for being friendly.

Cleanliness

Several customers noted cleanliness issues, including dirty tables and unsanitary conditions in restrooms.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, or items not being available.
  • TT
    Tenz Tse
    Nov 9, 2025
    2.0
    French fries were over fried or old. Lazy workers and homeless people just sleeping there and it brings a bad smell.
  • VC
    Victoria C
    Nov 2, 2025
    1.0
    I literally go here almost every single day but they want to charge me 50 cents for barbecue sauce mind you my order was $35. That's terrible business to lose out on $35 for .50 cent . Ordered three kids meal and large chicken sandwich meal. That's my bad business to be honest . It's crazy that someone would lose out on such a profit for something so minor. Have to look at the larger picture because charging 50 cents for little things can make you lose out. Shouldn't it be so stingy when it comes to sauce. Out of principal I won't pay for something that I've always gotten with it with no problem
  • PA
    Parvez Alauddin
    Sep 11, 2025
    1.0
    very slow delivery
  • MJ
    Morgan Jones
    Sep 7, 2025
    2.0
    The staff are trying their best but it is an awful Wendy's. Avoid
  • NN
    Nick Nick
    Sep 5, 2025
    2.0
    Manager lady long black hair was very rude terrible customer service waited more than 10 min for a 6 piece chicken nugget I was there at 4pm so I don’t know if that manager was counting down or just arriving. Not professional

Frequently Asked Questions About Wendy's

Is 112 E. 23rd Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.