Wendy's

3.3
362 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
112 E. 23rd St., New York, NY
10010, United States

Hours

Reviews

3.3
362 reviews
5 stars
130
4 stars
62
3 stars
51
2 stars
31
1 star
88

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, including rude staff and long wait times for orders.

Food Quality

Customers frequently complained about the food being cold, poorly prepared, or not fresh, with specific mentions of burnt fries and incorrect orders.

Cleanliness

Several reviews noted unsanitary conditions in the restaurant, including dirty tables and issues with the bathrooms.

Ordering Experience

Many customers expressed frustration with the kiosk ordering system, citing technical issues and long wait times.

Inconsistency

The overall experience varied greatly, with some customers praising the food and service while others reported significant issues.
  • LM
    Latin Impulse Magazine
    Dec 23, 2025
    1.0
    Dec 21, 2025, I decided to go to Wendy’s and it was the worse burger I had. You can judge by photo. The burger was like dog meat, cold, drinks were not as tasteful either. They only gave me 2 napkins, and had to asked for more and one of the female worker had an attitude. You will never get me going back to this Wendy’s.
  • JG
    Javier G.
    Dec 8, 2025
    1.0
    7:40 a.m. llegué y no había nadie más, aún así, estuve esperando 15 minutos para mi comida. Ridículo.
  • PS
    Philip Smith
    Dec 1, 2025
    5.0
    Similar price to other fast chain burger outlets, good value menu. More drink options to choose from with computerised drinks machine. Not to many loitering, sign on wall must move them on.
  • TT
    Tenz Tse
    Nov 9, 2025
    2.0
    French fries were over fried or old. Lazy workers and homeless people just sleeping there and it brings a bad smell.
  • VC
    Victoria C
    Nov 2, 2025
    1.0
    I literally go here almost every single day but they want to charge me 50 cents for barbecue sauce mind you my order was $35. That's terrible business to lose out on $35 for .50 cent . Ordered three kids meal and large chicken sandwich meal. That's my bad business to be honest . It's crazy that someone would lose out on such a profit for something so minor. Have to look at the larger picture because charging 50 cents for little things can make you lose out. Shouldn't it be so stingy when it comes to sauce. Out of principal I won't pay for something that I've always gotten with it with no problem

Frequently Asked Questions About Wendy's

Is 112 E. 23rd Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is the Wendy's at 112 E. 23rd St. currently open?

Yes, the Wendy's at 112 E. 23rd St. is open and committed to serving you every day.