Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.0
153 reviews
5 stars
46
4 stars
22
3 stars
19
2 stars
23
1 star
43
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported slow service, long wait times, and unhelpful staff, leading to frustration and dissatisfaction.
Food Quality
Many reviews highlighted poor food quality, including stale or overcooked items, incorrect orders, and lack of freshness.
Cleanliness
Customers frequently mentioned unsanitary conditions, particularly in restrooms and dining areas, contributing to a negative experience.
Technology Problems
The kiosks and mobile app were often reported as malfunctioning, causing delays and order inaccuracies.
Mixed Staff Attitude
While some staff were praised for their friendliness, others were criticized for rudeness and lack of engagement.
- A**ArNoLd**Nov 17, 20252.0RESTROOM ISSUE : No Paper towel. Air blower not working. Messy.
- OCOlivia CeliceNov 8, 20255.0You'll find every dining need met with care here. The whole package was impressive. Their employees deliver superior service consistently. This place offers flavors that local competitors don't match. Full recommendation.
- RPR PintoOct 23, 20255.0Food is good...homeless always in the front door
- PMPaolo MitaOct 18, 20251.0not serving food at 11:30pm in NYC... that's weird especially for a wendy's !!kind of useless
- RSRøbWill SPAZZOct 8, 20251.0i got off work to go to this wendy location at 11:45 , 15 minutes before closing and was denied all service. Just because you guys want to go home doesn’t mean you deny my service while ya are still OPEN. Never coming back wouldn’t recommend shut them down
Frequently Asked Questions About Wendy's
Is 24 W 23rd Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in New York, NY?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter New York, NY into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (646) 692-3064.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 24 W 23rd Wendy’s serve breakfast?
Yes, this Wendy’s location in New York, NY serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is the Wendy's at 24 W 23rd St in New York currently open?
Yes, this Wendy's location is open daily from 10:00 AM to 12:00 AM.
Does this Wendy's location offer delivery services?
Yes, delivery is available. You can check availability and order via the Wendy's app or at order.wendys.com by entering your delivery address.
What payment methods are accepted at 24 W 23rd St Wendy's?
This location accepts American Express, Cash, Discover, Mastercard, and Visa for payment.
Can I find nutrition and allergen information for Wendy's menu items?
Yes, nutrition and allergen info is available on the Wendy's menu website, mobile app, and in-restaurant. You can view detailed info for each menu item online or ask a crew member for assistance in-store.
Does this Wendy's location serve breakfast?
Yes, breakfast is served here. You can order breakfast combos, sandwiches, coffee, and sides via the app or website selecting this location.
How can I contact the Wendy's at 24 W 23rd St for questions or feedback?
You can call the restaurant directly at (646) 692-3064, reach Customer Care at 888-624-8140, use Live Chat on their contact page, or complete a customer satisfaction survey online.
Are there job opportunities at this Wendy's location?
To check for current job openings, visit the Wendy's Careers page and search for New York, NY. Job listings for this location or nearby will be shown if available.
What are nearby places I can visit before or after dining at Wendy's on 24 W 23rd St?
Nearby you can visit Pret A Manger for a quick sandwich, Patisserie Chanson for desserts, or enjoy Thyme Bar, a cocktail lounge. These spots offer great options for snacks, desserts, or drinks to complement your visit.
Can I use public transit nearby to get to Wendy's at 24 W 23rd St?
While no transit stations are listed nearby, the location is in a busy neighborhood with several shops and restaurants, making it accessible by foot or rideshare from nearby transit stops.
Are there other dining options close to Wendy's at 24 W 23rd St?
Yes, nearby dining options include Mangia 23rd, an Italian restaurant, Oxido for Mexican cuisine, and Pret A Manger for sandwiches. You can explore these choices around the neighborhood.