Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local New York Subway® Restaurant at 555 West 42nd Street brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
3.5
216 reviews
5 stars
86
4 stars
43
3 stars
19
2 stars
20
1 star
48
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant number of customers experienced rude and unprofessional service, with many noting staff were unfriendly and dismissive.
Cleanliness
Multiple reviews highlighted cleanliness issues, with customers reporting dirty tables and unsanitary conditions in the restaurant.
Food Quality
While some customers enjoyed their sandwiches, others reported poor quality food, including hard bread and insufficient ingredients.
Staff Efficiency
Several reviews mentioned slow service and understaffing, leading to long wait times for orders.
Management Issues
Customers expressed dissatisfaction with management, citing poor handling of staff and cleanliness standards.
- AAAshleyOct 25, 20251.0If I could rate this place 0 stars I will
- MMmo moneyOct 25, 20251.0The worst Customer Service ever very dirty would never recommend this subway
- CSCateno SanguineOct 21, 20255.0Sandwichs bien garnis et copieux. Le service est cordial et le staff gère les grosses commandes (14 personnes).
- NGNikita GhodkeOct 3, 20255.0I don’t know the experience people have had here? But as someone that loves Subway. This has been the best place and I have been here atleast 6-7 times now and I also got other people here because they are very kind, sweet, prompt and also great good! I would definitely suggest people to come here and give a chance. A lot has changed for sure in a year but the past few months have been amazing effort here! I appreciate the team a lot.
- HNHyemi Paek (Are you a notary)Oct 3, 20251.0Bathroom is not always available when they moped the floor which is hilarious. Does the bathroom suppose to be clean frequently for customers and need to be available after cleaning? I don’t get it very disappointed as a regular
Frequently Asked Questions About Subway
Where is Subway located in New York?
Subway is located at 555 West 42nd Street, Suite 14, in the Riverbank West area of New York, NY 10036.
What are the Subway restaurant's hours of operation?
Subway is open Monday through Friday from 7:00 AM to 1:30 AM, Saturday from 8:00 AM to 1:00 AM, and Sunday from 8:00 AM to midnight.
Does Subway offer delivery and pickup services?
Yes, Subway offers in-store pickup, delivery, and curbside pickup options for your convenience.
What meals does Subway serve at this location?
This Subway location serves breakfast, lunch, and dinner daily.
Can I dine in at the Subway on West 42nd Street?
Yes, this Subway restaurant serves dine-in customers as it offers dine-in seating.
Does Subway on West 42nd Street provide catering services?
Yes, catering services are available at this Subway location to meet your event needs.
How can I order from Subway online?
You can place your order online or through the Subway app by visiting https://subway.com/en-us/restaurant/50118-0/menu.
What nearby parking options are available when visiting Subway?
You can park at 43rd Street Parking, which is close to Subway at 555 West 42nd Street for convenient access.
Are there any nearby theaters to visit before or after dining at Subway?
Yes, nearby theaters include Upright Citizens Brigade Theatre, Theater 555, and Signature Theatre, which offer great entertainment options around Subway's location.
Where can I grab a coffee near Subway on West 42nd Street?
Nearby coffee shops include Starbucks W42nd St., Times Square and Romeo and Juliet Colombian Coffee, perfect for a beverage before or after your meal.