Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local New York Subway® Restaurant at 555 West 42nd Street brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Feedback on customer service is mixed, with some praising the staff as friendly and prompt, while others report rude and unprofessional behavior.
Cleanliness
Many customers noted cleanliness issues, with reports of dirty tables and unsanitary conditions in the restaurant.
Food Quality
While some customers enjoyed the sandwiches and found them delicious, others complained about poor food quality and inadequate portion sizes.
Staffing Issues
Several reviews mentioned understaffing and slow service, particularly during busy hours, leading to long wait times.
AR
Amber Romero
4 days ago
5.0
I come here at least twice a week since I work in the area and I always have the best experience. Food is always fresh and customer service is top tier.
BW
bruce waynee
Dec 5, 2025
5.0
good customer service clean space and fast
JJ
Jaime
Nov 27, 2025
5.0
This is the best subway in the area. Great service, a delicious sandwich with lot of vegetables was quickly available. And it also has the convenience of having a bathroom.
LT
Lauren Thomas
Nov 27, 2025
5.0
Sweet staff ! Super kind and friendly
MM
mo money
Oct 25, 2025
1.0
The worst Customer Service ever very dirty would never recommend this subway
Subway is located at 555 West 42nd Street, Suite 14, in the Riverbank West area of New York, NY 10036.
What are the Subway restaurant's hours of operation?
Subway is open Monday through Friday from 7:00 AM to 1:30 AM, Saturday from 8:00 AM to 1:00 AM, and Sunday from 8:00 AM to midnight.
Does Subway offer delivery and pickup services?
Yes, Subway offers in-store pickup, delivery, and curbside pickup options for your convenience.
What meals does Subway serve at this location?
This Subway location serves breakfast, lunch, and dinner daily.
Can I dine in at the Subway on West 42nd Street?
Yes, this Subway restaurant serves dine-in customers as it offers dine-in seating.
Does Subway on West 42nd Street provide catering services?
Yes, catering services are available at this Subway location to meet your event needs.
How can I order from Subway online?
You can place your order online or through the Subway app by visiting https://subway.com/en-us/restaurant/50118-0/menu.
What nearby parking options are available when visiting Subway?
You can park at 43rd Street Parking, which is close to Subway at 555 West 42nd Street for convenient access.
Are there any nearby theaters to visit before or after dining at Subway?
Yes, nearby theaters include Upright Citizens Brigade Theatre, Theater 555, and Signature Theatre, which offer great entertainment options around Subway's location.
Where can I grab a coffee near Subway on West 42nd Street?
Nearby coffee shops include Starbucks W42nd St., Times Square and Romeo and Juliet Colombian Coffee, perfect for a beverage before or after your meal.