Subway

3.8
369 reviews
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Business Details

11 Broadway, New York, NY
10004, United States
(212) 269-2830
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local New York Subway® Restaurant at 11 Broadway brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
11 Broadway, New York, NY
10004, United States

Hours

Reviews

3.8
369 reviews
5 stars
156
4 stars
92
3 stars
50
2 stars
25
1 star
46

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was tasty and fresh, although some experienced issues with missing sauces or poorly made sandwiches.

Cleanliness

While some reviews praised the cleanliness of the restaurant, others reported dirty bathrooms and unsanitary conditions.

Customer Service

Feedback on customer service was mixed; some staff were described as friendly and helpful, while others were reported as rude and dismissive.

Pricing

Many customers felt the prices were high for the quality and quantity of food, especially in comparison to other locations.

Atmosphere

The restaurant's atmosphere was noted as modern and clean, but some customers found it uncomfortable due to the rush and staff pressure.
  • AS
    Alicia Samprimo
    Nov 10, 2025
    4.0
    La comida súper buena y bastante cantidad pero realmente el sitio deja mucho que desear, cola, los baños súper sucios y sin papel, la comida está súper buena y no decepciona pero en relación a calidad precio un poco elevado el precio un bocata para compartir 35$ mas una bebida en ese precio incluido, la verdad que entiendo que es Nueva York en la zona cerca de wall street pero un poco caro siendo realistas, El personal sin más, te atienden y a otra cosa, si no entiendes el idioma te fastidias y ya
  • AC
    Aleena Ca
    Sep 21, 2025
    5.0
    The restaurant felt modern.
  • CT
    Cesar Toscano
    Sep 4, 2025
    1.0
    Employees are crazy guys
  • SK
    Sai Krishna
    Aug 7, 2025
    2.0
    It's near tourist attraction so it's usually rush. They seems to have lot of staff but still there was waiting. We went around 2 PM, Staff was busy cleaning the equipment while customers are waiting in queue. One person kept in oven and left, had to wait 10 min for other person to pick it up. Combo is usually around $11 in other subway but here they charged $16. Refill of drinks are not available which is fine considering tourist place. They have placed note that washroom is only for customers which is fine but they denied when a woman asked permission to use saying you are not customer. It's not good. It's near to Liberty Statue so they have location benefits.
  • GR
    Gillian Reese
    Jul 17, 2024
    1.0
    Asked for extra pickles (my only “modification”) and he gave me 5 total. Asked for more and he said “no, i already gave you some” and shoved my sandwich to the side and moved on to my boyfriends sandwich where he gave him everything he asked for with no hesitation. Would have liked to have some more condiments on my sandwich but they weren’t willing to serve me anymore.
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Frequently Asked Questions About Subway

Where is Subway located?

Subway is located at 11 Broadway, Unit #155, New York, NY 10004, USA.

What are the operating hours of Subway at 11 Broadway?

Subway is open from 7:00 AM to 9:00 PM Monday through Friday, and from 8:00 AM to 8:00 PM on Saturdays and Sundays.