Brand Certified
Subway
3.8(273 reviews)
Certified by Subway • Mar 01, 2026
Business Details
170 West 23rd St, New York, NY
10011, United States
Certified by Subway • Mar 01, 2026
(646) 719-1239
Certified by Subway • Mar 01, 2026
https://www.subway.com
Certified by Subway • Mar 01, 2026
About
Certified by Subway • Mar 01, 2026
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local New York Subway® Restaurant at 170 West 23rd St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Certified by Subway • Mar 01, 2026
Hours
Certified by Subway • Mar 01, 2026
Reviews
3.8
273 reviews
5 stars
148
4 stars
41
3 stars
18
2 stars
9
1 star
57
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting individuals like Fahim and Shaheen for their excellent service.
Food Quality
The food quality received mixed reviews; while some customers enjoyed their sandwiches and found them fresh, others reported issues with portion sizes and food preparation.
Negative Experiences
Several reviews detailed poor customer service experiences, including rude staff behavior, incorrect orders, and issues with honoring promotions.
Cleanliness and Atmosphere
The cleanliness of the store was noted positively by some, but there were also complaints about unsanitary conditions and unprofessional behavior from staff.
- DEDufee EFeb 19, 20261.0This Subway location is dishonest with pricing. I’ve been here several times, and the same sandwich is charged at different prices. If you order a drink and chips, they charge one price. The moment you say no drink, they suddenly raise the price of the sandwich. I have three receipts showing different prices for the exact same item. They overcharge by $1–$2 depending on what you order, which feels intentional and deceptive. On top of that, the staff is rude and the store is not clean. I am officially filing a complaint with Consumer Affairs. Customers should not be tricked with inconsistent pricing. Check your receipt carefully if you go here.
- JBJasmin BatistaFeb 18, 20265.0Love coming here!!! I always get my correct order, it’s cleaning, always has everything I want. Great customer service!!! I come here every time after work
- IIITVFeb 18, 20265.0Best subway spot in town ! It’s not just a subway — it’s a business that remembers the last time you ordered & remembers how you like your sandwich. The staff is amazing!
- NFNT FFeb 17, 20265.0Subway wie man in kennt. Sehr klein daher eigentlich nur to go oder als Einzelperson Essen im Laden. Mitarbeiter war sehr kinderfreundlich :-)
- KCKiwi the clownFeb 10, 20265.0One of the dudes there showed me how to use the kiosk, very nice and patient! W customer service fr
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Certified March 01, 2026Yext Knowledge Graph
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