Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local New York Subway® Restaurant at 170 West 23rd St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Many customers praised the friendly and helpful staff, while others reported rude and unprofessional behavior from certain employees.
Food Quality
The food quality received mixed reviews, with some customers enjoying fresh and tasty sandwiches, while others complained about poor preparation and missing ingredients.
Cleanliness
Several reviews highlighted cleanliness issues, including unsanitary conditions and a dirty atmosphere.
Order Accuracy
There were multiple complaints about incorrect orders and issues with honoring discounts or promotions.
Atmosphere
The store's atmosphere was noted as bland or uninviting, with some customers expressing concerns about the presence of homeless individuals outside.
SS
Shemor
4 days ago
5.0
Best subway yet. Shaheen was amazing to me
SM
Samuel MacKay
Dec 17, 2025
5.0
The customer service is very good and food is always well prepared
TP
Tuva Pärson
Dec 14, 2025
4.0
I personally like it, it's quick easy, and they make it exactly how i want it so I cant complain. I always have nice interactions with the staff
AM
Andy Myhrum
Dec 13, 2025
5.0
Always great to come here. Everyone is pleasant and helpful and act like I'm a friend.
YS
Yeneline Sanchez
Dec 13, 2025
5.0
Cada sabado paso por el local y siempre amable y buena atención y todo se ve muy bien
Subway is located at 170 West 23rd St, Store 8, in New York, NY 10011, inside The Chelsea Seventh Condo.
What are Subway's operating hours?
Subway is open 24 hours a day, Monday through Sunday.
Does Subway offer delivery and pickup options?
Yes, Subway offers both in-store pickup and delivery services.
Can I dine in at this Subway location?
Yes, this Subway serves dine-in customers as well as takeout and delivery.
Does Subway provide catering services?
Yes, catering services are available at this Subway location.
What types of meals are served at Subway?
Subway serves breakfast, lunch, and dinner daily.
How can I view the menu or place an order online for Subway?
You can view the menu and place an order online through their website at https://subway.com/en-us/restaurant/16660-0/menu.
Which public transportation options are near Subway for easy access?
Subway is conveniently near the 23rd Street (IRT Broadway–Seventh Avenue Line) train station and the W 23 Street and 7 Avenue bus station, making it easy to reach by public transit.
Are there any coffee shops nearby to enjoy before or after visiting Subway?
Yes, East One Coffee Roasters is located nearby where customers can enjoy coffee along with their visit to Subway.
What other dining options are available near Subway?
Nearby dining options include Domino's Pizza, Zagara Restaurant & Wine Bar for Italian cuisine, ViVi Bubble Tea for tea and smoothies, and Toasties bagel cafe for sandwiches and deli food.