Subway

3.7
249 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local New York Subway® Restaurant at 170 West 23rd St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
170 West 23rd St, New York, NY
10011, United States

Hours

Reviews

3.7
249 reviews
5 stars
124
4 stars
42
3 stars
18
2 stars
9
1 star
56

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, while others reported rude and unprofessional behavior from certain employees.

Food Quality

The food quality received mixed reviews, with some customers enjoying fresh and tasty sandwiches, while others complained about poor preparation and missing ingredients.

Cleanliness

Several reviews highlighted cleanliness issues, including unsanitary conditions and a dirty atmosphere.

Order Accuracy

There were multiple complaints about incorrect orders and issues with honoring discounts or promotions.

Atmosphere

The store's atmosphere was noted as bland or uninviting, with some customers expressing concerns about the presence of homeless individuals outside.
  • SS
    Shemor
    4 days ago
    5.0
    Best subway yet. Shaheen was amazing to me
  • SM
    Samuel MacKay
    Dec 17, 2025
    5.0
    The customer service is very good and food is always well prepared
  • TP
    Tuva Pärson
    Dec 14, 2025
    4.0
    I personally like it, it's quick easy, and they make it exactly how i want it so I cant complain. I always have nice interactions with the staff
  • AM
    Andy Myhrum
    Dec 13, 2025
    5.0
    Always great to come here. Everyone is pleasant and helpful and act like I'm a friend.
  • YS
    Yeneline Sanchez
    Dec 13, 2025
    5.0
    Cada sabado paso por el local y siempre amable y buena atención y todo se ve muy bien

Frequently Asked Questions About Subway

Where is Subway located in New York?

Subway is located at 170 West 23rd St, Store 8, in New York, NY 10011, inside The Chelsea Seventh Condo.

What are Subway's operating hours?

Subway is open 24 hours a day, Monday through Sunday.