Subway

3.6
255 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local New York Subway® Restaurant at 1400 Broadway brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
1400 Broadway, New York, NY
10018, United States

Hours

Reviews

3.6
255 reviews
5 stars
108
4 stars
51
3 stars
34
2 stars
17
1 star
45

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Many customers reported rude and unhelpful staff, with several instances of employees being dismissive or unprofessional.

Food Quality

There were numerous complaints about the food being stale, poorly prepared, or lacking in ingredients, leading to dissatisfaction.

Cleanliness

While some reviews praised the cleanliness of the location, others noted it was dirty, indicating inconsistency in maintenance.

Service Speed

Customers experienced slow service, with some noting that staff seemed rushed or inattentive, impacting the overall experience.

Customer Experience

Several reviews highlighted a lack of empathy and poor handling of customer issues, contributing to a negative dining experience.
  • L
    Ágota Lantos
    Oct 10, 2025
    5.0
    Very friendly staff
  • SA
    Selcan Avcıoğlu
    Sep 11, 2025
    1.0
    I’ve been here at this location quite a few times even though they don’t give the best service. The last time when I’m eating my order I saw the food guy’s hair in my sandwich. And he never wears a hairnet. Sure will never come back to this location!
  • LE
    Leithol Einstein
    Aug 27, 2025
    5.0
    What can I say... the food that saves me when I'm hungry even in Russian airports.
  • KT
    Kalpana Thakkar
    Aug 25, 2025
    1.0
    Refused to allow washroom use even in an emergency situation to senior person - very disappointing even though we are customer
  • AL
    Andres Loaiza
    Aug 20, 2025
    1.0
    Extremely rude staff, canceled my ordered and try to pass the blame. Staff is no help and nasty

Frequently Asked Questions About Subway

Where is Subway located?

Subway is located at 1400 Broadway, Suite 103-105, New York, NY 10018, USA.

What are the operating hours of Subway at 1400 Broadway?

Subway is open Monday to Friday from 7:00 AM to 10:00 PM, and Saturday to Sunday from 10:00 AM to 10:00 PM.