Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local New York Subway® Restaurant at 341 West 42nd Street brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Many customers reported rude and unhelpful staff, with several instances of poor treatment and disrespect towards patrons.
Food Quality
While some customers enjoyed the food, there were numerous complaints about unsanitary conditions and incorrect orders.
Cleanliness
The restaurant's cleanliness was frequently criticized, with reports of dirty floors and unsanitary food handling.
Atmosphere
The presence of homeless individuals and a chaotic environment were noted as disturbing factors for some customers.
Service Speed
Several reviews mentioned slow service, with long wait times and inefficient order handling.
AA
Arvindh Arulselvi
Dec 27, 2025
4.0
They took a while to take my order, but the food is really good and the service was quite good as well and the atmosphere is questionable as there are like homeless sitting inside the store for a long time which is quiet, disturbing and scary but if you wanna do a takeout, that would be more good
JH
Jason H
Dec 21, 2025
5.0
The subway here was way cleaner than the ones in Los Angeles—bonus points for not needing a gas mask! We got a little lost at first, but once we stared at the map long enough, the pieces magically fell into place. Fare? Just $2.90 to ride like a local.
RM
Robin Mapp
Dec 20, 2025
4.0
Very nice ,clean restaurant and friendly service . Meatball marinara hero was fresh , hot & delicious and made to my specifications . Chicken soup was tasty and hot .
FF
Felix
Nov 23, 2025
1.0
Terrible customer service, go to another place
LL
LANISE LONDON
Nov 20, 2025
1.0
I saw mice running around the store with multiple customers in it