Subway

3.6
412 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local New York Subway® Restaurant at 341 West 42nd Street brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
341 West 42nd Street, New York, NY
10036, United States

Hours

Reviews

3.6
412 reviews
5 stars
171
4 stars
81
3 stars
65
2 stars
22
1 star
73

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several instances of poor treatment and disrespect towards patrons.

Food Quality

While some customers enjoyed the food, there were numerous complaints about unsanitary conditions and incorrect orders.

Cleanliness

The restaurant's cleanliness was frequently criticized, with reports of dirty floors and unsanitary food handling.

Atmosphere

The presence of homeless individuals and a chaotic environment were noted as disturbing factors for some customers.

Service Speed

Several reviews mentioned slow service, with long wait times and inefficient order handling.
  • AA
    Arvindh Arulselvi
    Dec 27, 2025
    4.0
    They took a while to take my order, but the food is really good and the service was quite good as well and the atmosphere is questionable as there are like homeless sitting inside the store for a long time which is quiet, disturbing and scary but if you wanna do a takeout, that would be more good
  • JH
    Jason H
    Dec 21, 2025
    5.0
    The subway here was way cleaner than the ones in Los Angeles—bonus points for not needing a gas mask! We got a little lost at first, but once we stared at the map long enough, the pieces magically fell into place. Fare? Just $2.90 to ride like a local.
  • RM
    Robin Mapp
    Dec 20, 2025
    4.0
    Very nice ,clean restaurant and friendly service . Meatball marinara hero was fresh , hot & delicious and made to my specifications . Chicken soup was tasty and hot .
  • FF
    Felix
    Nov 23, 2025
    1.0
    Terrible customer service, go to another place
  • LL
    LANISE LONDON
    Nov 20, 2025
    1.0
    I saw mice running around the store with multiple customers in it

Frequently Asked Questions About Subway

Where is this Subway restaurant located?

It is located at 341 West 42nd Street, New York, NY 10036, USA.

What types of meals does Subway serve at this location?

This Subway serves breakfast, lunch, and dinner.