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Subway

3.6
(424 reviews)

Business Details

(212) 991-8945
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local New York Subway® Restaurant at 341 West 42nd Street brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
341 West 42nd Street, New York, NY
10036, United States

Hours

Reviews

3.6
424 reviews
5 stars
176
4 stars
81
3 stars
67
2 stars
22
1 star
78

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with several customers expressing dissatisfaction with the treatment they received.

Food Quality

Customers reported inconsistent food quality, including issues with freshness and incorrect orders, leading to a negative dining experience.

Cleanliness

Several reviews mentioned unsanitary conditions, including reports of mice and dirty floors, which detracted from the overall experience.

Order Accuracy

Many customers experienced problems with incorrect orders and missing items, indicating a lack of attention to detail in order preparation.
  • HR
    Honest reviews
    2 days ago
    1.0
    Deserved no stars, the food does not taste good. Veggies are bitter, soup taste old and protein is overly soggy. The customer service is terrible as well. I know it's fast food chain but if you work in customer service, you should know how to provide a good customer interaction....doesn't take much. Coming from someone who worked with customers before.
  • CC
    Clampkingdom
    3 days ago
    1.0
    Just got my pickup order and it was completely wrong, including missing items I had to pay extra for.
  • PM
    Perfect Man
    Feb 26, 2026
    1.0
    I made a online order through subway apps to pick up. I went there before making the food. i requested the bangali skiny black beared guy to tosted my bread. he approached me not to tosted because the order is not supposed to be tosted. i requested couple of times but he showed me attitude to me. I want to know how come those types of mannerless employees can exist on those store?? i will never go this resturant again....
  • AL
    Amy L
    Feb 24, 2026
    1.0
    I meant to place the order at a different subway location and it got accidentally set to this location. I called immediately and they refused to cancel it even though I explained I can’t make it physically in store for the foreseeable future and then rudely hung up on me.
  • DD
    Darrel3000 - Darrel Ganesh Sukhdeo (Darrel3000)
    Jan 31, 2026
    3.0
    SKIP THE WRAPS. Firstly it's fixed they decide which veggies & sauce. You are not allowed to substitute veggies or sauce. I ordered to the 2 chicken wraps on offer one for lunch one for dinner. He grabbed one scoop of chicken and shared that with both sandwiches. The taste was mediocre at best. Id value this at $2.00 at most. NOT WORTH THE VALUE.

Frequently Asked Questions About Subway

Where is this Subway restaurant located?

It is located at 341 West 42nd Street, New York, NY 10036, USA.

What types of meals does Subway serve at this location?

This Subway serves breakfast, lunch, and dinner.

Brand Certified Facts from Subway

This information is certified by Subway and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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