Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local New York Subway® Restaurant at 21-23 Maiden Lane brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
3.7
318 reviews
5 stars
136
4 stars
58
3 stars
59
2 stars
15
1 star
50
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor customer service, with staff being rude and unprofessional, particularly from certain employees.
Food Quality
Many customers reported issues with food freshness, including stale bread and poorly made sandwiches, leading to dissatisfaction.
Cleanliness
Several reviews mentioned the restaurant's cleanliness issues, including dirty floors and unsanitary conditions.
Pricing Issues
Customers frequently complained about being overcharged or mischarged, with some feeling that prices were not transparent.
Mixed Experiences
While some customers had positive experiences with friendly staff and good food, these were overshadowed by the negative feedback from others.
- GJGdicheh JeishsSep 24, 20255.0Our meals were consistent in quality.
- PDPamela DaySep 16, 20251.0This was THE WORST subway I have ever been to—the bread was not fresh, they only had 2 kinds of bread, the chicken had chunks of fat and the worker seemed like she didn’t want to be there! I suggest you stay far away from this subway!!
- CJChristopher justoAug 22, 20251.0Shocking! The tall man in the mornings, I think he's the manager or owner, literally picks an argument with me. THE CUSTOMER. Over reminding him I wanted spinach on my sandwich. I mean full on screaming at each other. I've seen him do it to another customer before as well but thought maybe he's just hanging a bad day? I've seen him berating his employees unnecessarily behind the counter in front of customers too. I see a pattern of behavior that shows he looks down on people for the usual stupid reasons. Gender, race, or his perception of your social class. I'm not even mentioning what race so as to not seem partial or slanted. Never again after that kind of disrespect for his own customers.
- FFFields of Beads Inc. (Becky Fields)Aug 13, 20253.0It was fine, the floors are bit dirty a bit disorganized.
- MRMarilyn RodriguezAug 8, 20251.0Sandwich was awful, only 2 slices of cheese, bread was stale, tomatoes looked soggy, charged me 12 dollars for a small sandwich and a small soda.
Frequently Asked Questions About Subway
What is the address of this Subway location?
This Subway is located at 21-23 Maiden Lane, New York, NY 10038, USA.
What are the operating hours for the Subway at 21-23 Maiden Lane?
This Subway is open Monday to Friday from 7:00 AM to 12:00 AM, and on Saturday and Sunday from 9:00 AM to 12:00 AM.
Does this Subway location offer delivery services?
Yes, this Subway offers delivery service for your convenience.
Can I dine in at the Subway on Maiden Lane?
Yes, this Subway serves dine-in customers and also offers takeout and curbside pickup.
Does the Subway at 21-23 Maiden Lane provide catering services?
Yes, catering services are available at this Subway location.
What meals are served at this Subway restaurant?
They serve breakfast, lunch, and dinner, providing a variety of meal options throughout the day.
Where can I view the menu or order online from this Subway?
You can view the menu and order online at https://subway.com/en-us/restaurant/23873-0/menu/.
Is there a French restaurant near this Subway location?
Yes, Cafe Du Palais, a French restaurant, is nearby and a great option if you're exploring dining choices in the area.
What health and medical services are available near the Subway at Maiden Lane?
Nearby is V Shop, offering counseling and mental health services, and Scheuerman Cecilia DDS, a dentist and medical facility.
Are there any fast food restaurants close to this Subway location?
Yes, Sticky's, an American fast food and chicken restaurant, and Papa John's Pizza, a pizza delivery and restaurant service, are close by.