Subway

3.9
248 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local New York Subway® Restaurant at 281 St. Nicholas Ave. brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
281 St. Nicholas Ave., New York, NY
10027, United States

Hours

Reviews

3.9
248 reviews
5 stars
115
4 stars
57
3 stars
39
2 stars
7
1 star
30

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with specific mentions of rude staff and negative interactions.

Cleanliness

Several customers reported unsanitary conditions, including dirty facilities and concerns about food handling.

Food Quality

Mixed feedback on food quality, with some praising fresh ingredients while others reported issues with cold or poorly made sandwiches.

Staff Friendliness

A few reviews noted positive experiences with friendly staff, contrasting sharply with the majority of negative comments.

Inconsistency

Customers expressed frustration over inconsistent service and food quality, particularly during late hours.
  • TH
    Tyrone Hunter
    Oct 28, 2025
    3.0
    Ordered philly cheese steak. The sandwich actually looked and tasted like an onion and pepper sandwich with a little bit of steak. Following customer came to order and I warned him to watch them make his sandwich and to ensure that it was worth the money. Customer service was bad.
  • OJ
    Ocean Johnson
    Oct 5, 2025
    1.0
    Samir is sooo NASTY AND RUDE and provides horrible service we just left and decided to go somewhere else
  • MA
    maria victoria acevedo
    Sep 15, 2025
    1.0
    The guy that makes the sandwiches is very rude, the one with a mustache, brown skin. I was ready to order but his attitude was so bad that I decided not to and left the store. Monday September 15 at 4:00pm
  • EC
    Elizabeth Concepcion
    Jul 30, 2025
    1.0
    Ordered through Ubereats. Unraveled my sandwich to have a small fly or fruit fly come out towards me then scatter around my sandwich and wrapper. Never been to this location in person but based off that experience I can only imagine how they’re storing and handling all their products. I would avoid.
  • YM
    Yahya Monnan
    Jun 23, 2025
    5.0
    The customer service was exceptional—the staff was incredibly kind and respectful. Very clean area. The food was delicious and seemed to be freshly prepared. I’ll definitely be returning soon!

Frequently Asked Questions About Subway

Where is this Subway restaurant located?

The Subway restaurant is located at 281 St. Nicholas Ave., Store #3, New York, NY 10027.

What are the operating hours of Subway at 281 St. Nicholas Ave.?

This Subway location is open 24 hours every day of the week.