At Papa Johns Pizza in New York, NY, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best New York pizza for any occasion. Call us for pizza delivery in New York or stop by 896 AMSTERDAM AVENUE for carryout to order the best pizza in New York, along with breadsticks, wings, and more!
Many customers expressed disappointment with the food quality, citing issues like burnt, dry, or tasteless pizza.
Service Issues
Numerous reviews highlighted poor service experiences, including rude staff, long wait times, and incorrect orders.
Delivery Problems
Several customers reported significant delays in delivery and issues with order accuracy, leading to frustration.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and enjoyed the taste of the pizza, indicating that experiences can vary.
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Chiquita celtep
2 days ago
1.0
Malo malo los chicos regalan comida alas mujeres el encargado es el peor ese lugar el peor lugar toman todo el tiempo aver si ponen una persona más responsable sus pizzas estos día muy mal echas lo peor 😔
AG
Austin Greene
Dec 22, 2025
1.0
Very low quality food. Not tasty. Did not finish.
TM
Troy Mann
Dec 2, 2025
1.0
Frustrating experience. Received food two hours after placing order. Called to find out reason for delay; manger “Manny” said that deliverer called multiple times but did not answer which was untrue, as I did not receive any missed calls. Manager “Manny” said that he would make sure the order was remade and promptly delivered, which was also untrue. Food eventually came and was not fresh, rather reheated. Cheese was thick, dry, and hardened. All the manager could say was that he was sorry. After the order was redelivered delivery guy called to ask for my apartment number despite providing that info during initial call. It turned out that was the issue, as the apt. number was incomplete as shown on delivery boxes. The person taking the order was not accurate or efficient. Service at this location is declining.
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D Castillo
Sep 9, 2025
2.0
Regular customer but things have gone down since the two Dominican managers who ran the store left. Have never had so many issues with my orders. Today will be the last time I order. Why would a slice have an odd whole in a slice ? I don't know. The new manager/person in charge is unapologetic and very dry. The ONLY good thing left at this store is my favorite delivery person. Forever nice!