At Papa Johns Pizza in New York, NY, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best New York pizza for any occasion. Call us for pizza delivery in New York or stop by 2119 1st Ave for carryout to order the best pizza in New York, along with breadsticks, wings, and more!
Many customers praised the food for being fresh, hot, and delicious, particularly the pizza and wings.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and unhelpful responses to complaints.
Delivery Problems
Several customers reported issues with delivery, including late arrivals, incorrect orders, and unprofessional delivery drivers.
Cleanliness Concerns
Multiple reviews mentioned unsanitary conditions in the restaurant, including dirty seating areas and even live insects found in food.
Order Accuracy
Customers frequently complained about incorrect orders, missing items, and food not being prepared as requested.
GG
Gio
Nov 12, 2025
1.0
I went inside the building and some lady that was working started to complain and wasn't able to oder my food.
KS
Krzysztof Steciuk
Nov 11, 2025
5.0
Very helpful staff
CS
Clarron “Shady”
Oct 26, 2025
5.0
Please support this business 👍... The employees/management are all good people who prepare the food well and it comes out delicious
HR
Harlemz Ruthless
Oct 18, 2025
5.0
Food is always fresh, hot ,delicious and the delivery man is always on time and polite. 🤤😋🤤
JR
Jennifer rosado
Oct 18, 2025
1.0
I just had a disappointing experience with a delivery from Papa John’s, specifically with the delivery person named Chacon. Despite my apartment being on the third floor and having an elevator available, Chacon refused to come up. It was around 2 PM, today and when I explained that I couldn’t come down due to recent surgery, he became rude and yelled at me to come down instead. To make matters worse, he hung up the phone on me. My 11-year-old had to go down alone to get The Close to $70 order. This kind of behavior is unacceptable, especially from a customer service representative. I hope Papa John’s addresses this issue to ensure better service in the future.
What are the delivery hours for Papa Johns Pizza at 2119 1st Ave, New York?
Delivery is available daily from 10:00 AM to 3:00 AM, with extended hours until 4:00 AM on Fridays and Saturdays.
Can I pick up my order from Papa Johns Pizza and what are the takeout hours?
Yes, you can pick up your order. Takeout hours are from 10:00 AM to 2:40 AM Sunday through Thursday, and until 3:40 AM on Fridays and Saturdays.
Does Papa Johns Pizza offer no-contact delivery services?
Yes, Papa Johns provides no-contact delivery to ensure your safety and convenience.
What types of food can I order from Papa Johns Pizza?
You can enjoy pizza, wings, desserts, breadsticks, cheesesticks, and beverages.
How can I place an order for delivery or carryout at Papa Johns Pizza?
You can order online via their delivery or carryout links on their website or through the Papa Johns app available on iOS and Android.
Where is Papa Johns Pizza located?
Papa Johns Pizza is located at 2119 1st Ave, New York, NY 10029, United States.
Are there other dining options near Papa Johns Pizza?
Yes, nearby restaurants include Piatto D'oro (Italian), Amma Grill (pizza and soup), Wing Gong I Kitchen (Chinese), and Island Bites (Caribbean and Jamaican).
What nearby places can I visit after dining at Papa Johns Pizza?
You might visit the Harlem Paint Studio, Dwight School Athletic Center for recreation, or Becks Wine and Spirits to pick up beverages.
Is Papa Johns Pizza accessible for customers using nearby transit or services?
While specific transit stations aren't listed, nearby services include LMC Car Wash & Lube and travel company New Yersey, which may be helpful when visiting the area.
Does Papa Johns Pizza offer gift cards and career opportunities?
Yes, Papa Johns offers gift cards and has career opportunities listed on their website and app.