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Toasted Italiano & Balsamic Chicken Greens with Grains
Brand Certified

Panera Bread

3.3
(82 reviews)

Business Details

285 Madison Avenue, New York, NY
10017, United States
(917) 813-1220

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread New York is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
285 Madison Avenue, New York, NY
10017, United States

Hours

Reviews

3.3
82 reviews
5 stars
37
4 stars
9
3 stars
7
2 stars
3
1 star
26
  • CS
    Claudia Isabelle Smithie
    3 days ago
    5.0
    They’re really nice and efficient here, gave me a free drink. But please don’t provide utensils if I don’t request them!
  • MM
    Maria
    5 days ago
    1.0
    Very bad experience. The service is slow, employees ignore customers, and the wait time for food is excessive. There seems to be a high turnover of staff, which makes the place feel unstable and poorly managed. I would not recommend this location until they improve their service
  • CC
    Cassandra
    Feb 9, 2026
    5.0
    Very busy
  • JO
    Johan ok
    Feb 5, 2026
    1.0
    Report on Establishment Conditions "I am filing this report with precision and honesty to alert other users about the situation at this establishment. Yesterday, between 4:00 PM and 5:00 PM, I witnessed a series of grave failures that compromise the health of those inhabiting this place. Lack of Pureness and Hygiene: When attempting to serve coffee, the machine not only dispensed rancid product, but a cockroach was observed emerging from the equipment. This indicates a critical lack of maintenance in the internal circuits and systems of the machine. It is imperative to denounce the unacceptable conduct and the hostile environment I witnessed at this location yesterday around 4:00 PM. In addition to the serious unsanitary issues (rancid coffee and insects), the staff's attitude was alarming. When asked to correct the state of the coffee, one of the workers reacted with disproportionate violence: they slammed the drawer and the equipment with such force that it caused a thunderous noise, leaving all customers astonished and in shock. It was an act of gratuitous hostility that broke every standard of respect and safety in this area." Wednesday, February 4th, 2026
  • MJ
    Madeline Justiniano
    Jan 20, 2026
    1.0
    Ordered takeout here and the grilled chicken in my sandwich was partially raw which was… inedible to say the least.

Brand Certified Facts from Panera Bread

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Certified March 01, 2026Yext Knowledge Graph
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