Panera Bread

2.8
234 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread New York is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
110 University Place, New York, NY
10003, United States

Hours

Reviews

2.8
234 reviews
5 stars
70
4 stars
33
3 stars
16
2 stars
16
1 star
99

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor service, including slow order fulfillment, incorrect orders, and rude staff interactions.

Food Quality

Customers expressed dissatisfaction with food quality, citing issues like missing ingredients, poorly prepared items, and high prices for low-quality offerings.

Cleanliness and Atmosphere

Several reviews mentioned the location's cleanliness issues and uncomfortable atmosphere, with complaints about the lack of seating and restroom facilities.

Customer Experience

While some customers praised individual staff members for their kindness, many others reported negative experiences, including feeling ignored or disrespected.
  • NN
    Nova
    Dec 29, 2025
    1.0
    I guess Panera workers can’t count….i ordered a Mac n cheese that comes with a side of bread, and then ordered 4 on the side. So 5 total and these non counting people gave me 2. To top it off they didn’t give utensils or napkins, which I asked for. Laziness. Pure laziness. Not acceptable smh
  • RP
    Rodofo Perez
    Dec 23, 2025
    5.0
    Me encanto este bonito lugar y servicio rápido
  • DT
    Debby Tickenoff
    Dec 8, 2025
    1.0
    No wonder this location has such bad ratings. I ordered a large catering order days in advance. Despite this they had one person working that morning. 1) it was ready 45 minutes late 2) there were many breakfast sandwiches that only had meat. no cheese, no egg. just dry bread and meat. 3) called later to address issues and Asst. Manager Remy told me manager wasn't in but i would get a call back from managers Amanda or Dianne. Never received call back. Tried calling again a few days later and was told the same. Still have yet to receive call back.
  • MB
    Madison Benz
    Dec 3, 2025
    1.0
    mad rude workers and order was wrong
  • MR
    Michael Rudd
    Nov 18, 2025
    1.0
    If you value your time or money at all, especially at this location (only because this location offers so much better alternatives at the same price). Please for the love of God. I got the French dip and it's absolutely horrendous. It's hospital food at the price of artisan Italian bakeries on Bleecker. DO NOT WASTE YOUR MONEY. I'm only going to attach photos, and you'll see. That's not worth $5, nevermind 15. I expect this food from a vending machine. I can get a STACKED roast beef sandwich at a nearby famous Italian sandwich shop for $20 that can feed me for dinner and lunch. i feel like y'all are charging pub prices for McDonald's level food.

Frequently Asked Questions About Panera Bread

Does Panera Bread accept reservations?

No, Panera Bread does not accept reservations.

What are the opening hours for Panera Bread at 110 University Place?

Panera Bread is open daily from 7:00 AM to 10:00 PM.