McDonald's

3.5
2241 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • BreakfastAvailable
  • LunchAvailable

Location

McDonald's
688 8th Ave, New York, NY
10036, United States

Hours

Reviews

3.5
2,241 reviews
5 stars
763
4 stars
480
3 stars
441
2 stars
179
1 star
378

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported rude staff, poor customer service, and mistakes in orders.

Cleanliness

Many reviews highlighted unsanitary conditions, including dirty tables and restrooms.

Food Quality

While some customers enjoyed the food, others complained about cold or poorly prepared items.

Location and Atmosphere

The restaurant's location is praised for its view, but overcrowding and seating issues were common complaints.

Operational Problems

Customers noted inconsistencies with hours of operation and issues with order fulfillment.
  • AL
    Alexander Ledesma
    Nov 4, 2025
    5.0
    The security guard gave everyone free napkins
  • DD
    Dinh Do
    Nov 1, 2025
    1.0
    This McDonald's is PERMANENTLY CLOSED as of 11/1/25! It is now an Emperor Dumpling! It keeps coming back up on Google Maps even though I've reported it twice and it got taken down twice. 🤦‍♀️😭 See photos for proof. Do NOT waste your time here. Just go to the location by 42 St and 8th Ave!
  • JL
    Jo lyne
    Oct 9, 2025
    5.0
    Très bonne nourriture de qualité
  • MM
    Mo
    Sep 3, 2025
    1.0
    Great environment but the manager is very rude. Signed 1215
  • JJ
    Jiayi
    Aug 23, 2025
    1.0
    Very disappointed with the customer service I ask for a couple more ketchup (I order fries) because they didn’t put any in my bag and they just give me one and when I ask to give a couple more, I got ignore. This is not the first time, I waited for my order for three whole hours which is unbelievable. The customer service need to improve.

Frequently Asked Questions About McDonald's

What are the McDonald's 688 8th Ave location's operating hours?

McDonald's at 688 8th Ave in New York is open 24 hours every day of the week.

Does this McDonald's offer drive-through service and what are the hours?

Yes, McDonald's at this location has a drive-through open 24/7 every day.