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McDonald's

3.7
(847 reviews)

Business Details

608 West 207th Street, New York, NY
10034, United States
(212) 304-3611
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • BreakfastAvailable
  • LunchAvailable

Location

McDonald's
608 West 207th Street, New York, NY
10034, United States

Hours

Reviews

3.7
847 reviews
5 stars
361
4 stars
188
3 stars
119
2 stars
71
1 star
108

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Customers frequently reported unsanitary conditions, particularly in the bathrooms and dining area.

Service Speed

Many reviews highlighted slow service, with long wait times for orders and disorganized staff.

Food Quality

Several customers expressed disappointment with food quality, mentioning cold items and incorrect orders.

Customer Experience

Mixed feedback on staff behavior, with some praising friendly employees while others reported rudeness and lack of assistance.
  • EP
    Eralides Martinez Pupo
    Dec 29, 2025
    4.0
    The bathrooms were closed and when we had the chance to use them they were very dirty, tge smell was terrible.
  • LL
    LJR
    Dec 27, 2025
    1.0
    Food is always cold, the biscuits are stale, and this time the biscuit wasn’t even packed with the order. This isn’t a one-time issue — it happens every visit. Very disappointing and not worth the money.
  • FR
    Fatima Reid
    Dec 17, 2025
    5.0
    I received my order in a timely manner. They should keep the area where the customers sit much cleaner but other than that, their service is good.
  • EP
    Elizabeth Perez
    Sep 27, 2025
    1.0
    Yesterday I was rob in this store by some homeless individuals asking to help them with food. Horrible place. I ask Manager and employees for help and they treat me as I was the criminal. No help, no sympathy. They leave all this individual take over the waiting area of their establishment at 608 West 207 St. and they don’t do anything. Please don’t go to this place it should be close permanently. BE VERY CAREFUL AND AWARE OF YOUR SURROUNDINGS!!
  • DW
    Derrick Walls
    Sep 10, 2025
    1.0
    This place says it’s open 24hrs it really isn’t cause at 1am they shut everything down to start cleaning for the morning serving breakfast ask me how I know that is because I placed an online order through the app at 3am during my break for the $8 Big Mac combo the order went threw saying your meal is being prepared so I showed up around 3:40 or 3:45 cause I took my break late unfortunately and gas told when I arrived that they shut everything down at 1 and they stopped serving so I asked why did you take my online order if you shut everything down at 1am of course she looked at me with no answers threw the side window and she has the nerve to tell that I can get my food tomorrow so I looked at her like I’m hungry now are you serious mature person in me walked away and said not a problem I called corporate and now I’m writing this review

Brand Certified Facts from McDonald's

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Certified March 01, 2026Yext Knowledge Graph
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