McDonald's

3.7
842 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • BreakfastAvailable
  • LunchAvailable

Location

McDonald's
608 West 207th Street, New York, NY
10034, United States

Hours

Reviews

3.7
842 reviews
5 stars
359
4 stars
187
3 stars
119
2 stars
71
1 star
106

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, disorganized service, and unhelpful staff, leading to frustration.

Cleanliness

The restaurant was often described as dirty and unsanitary, with complaints about the condition of the bathrooms and overall cleanliness.

Customer Experience

While some customers praised individual staff members for their friendliness, many others expressed dissatisfaction with the overall service and atmosphere.

Food Quality

There were mixed reviews on food quality, with some customers enjoying their meals while others complained about stale or improperly prepared items.

Accessibility

The location's claim of being open 24 hours was frequently disputed, with reports of it being closed during late hours despite signage.
  • EP
    Elizabeth Perez
    Sep 27, 2025
    1.0
    Yesterday I was rob in this store by some homeless individuals asking to help them with food. Horrible place. I ask Manager and employees for help and they treat me as I was the criminal. No help, no sympathy. They leave all this individual take over the waiting area of their establishment at 608 West 207 St. and they don’t do anything. Please don’t go to this place it should be close permanently. BE VERY CAREFUL AND AWARE OF YOUR SURROUNDINGS!!
  • DW
    Derrick Walls
    Sep 10, 2025
    1.0
    This place says it’s open 24hrs it really isn’t cause at 1am they shut everything down to start cleaning for the morning serving breakfast ask me how I know that is because I placed an online order through the app at 3am during my break for the $8 Big Mac combo the order went threw saying your meal is being prepared so I showed up around 3:40 or 3:45 cause I took my break late unfortunately and gas told when I arrived that they shut everything down at 1 and they stopped serving so I asked why did you take my online order if you shut everything down at 1am of course she looked at me with no answers threw the side window and she has the nerve to tell that I can get my food tomorrow so I looked at her like I’m hungry now are you serious mature person in me walked away and said not a problem I called corporate and now I’m writing this review
  • RD
    Raymer Damiron
    Aug 29, 2025
    5.0
    Oh my my god greatest McDonald's ever
  • SF
    Sébastien Ferry
    Jul 29, 2025
    1.0
    Service was slow, I had to wait 25 minutes for my order.
  • HM
    H. Chino Morales
    Jul 21, 2025
    1.0
    This place has gotten worse, if it's possible!!! To give you an example of how bad this place is...I walk in and there are at least 8 people waiting to place their orders. There are NO employees standing by the cash registers. Instead, there are about 5 employees talking to each other. I announced/requested "Can someone take our orders?" One employee looked at me and smiled, but resumed her conversation with the other 4 employees. Again, I make the same announcement/request, this time not even an acknowledgement from any of the 5 employees that are standing right behind the counter. The 8 or so customers are all nodding their heads up and down both times I make the request for someone to take our orders. I looked towards the back and saw at least 6 more employees working at various stations. Fed up, I walked out and got pizza instead. I would NEVER take anyone here to eat!!!!

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 608 West 207th Street?

McDonald's is open 24 hours a day, 7 days a week, including all holidays.

Does McDonald's at this location offer delivery services?

Yes, McDonald's provides delivery services including same-day and no-contact delivery.