McDonald's

3.9
2504 reviews
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Business Details

966 3rd Ave, New York, NY
10022, United States
(212) 753-5360
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • BreakfastAvailable
  • LunchAvailable

Location

McDonald's
966 3rd Ave, New York, NY
10022, United States

Hours

Reviews

3.9
2,504 reviews
5 stars
1,083
4 stars
638
3 stars
425
2 stars
138
1 star
220

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some experiencing rude staff and long wait times, while others praised friendly and efficient service.

Cleanliness

The cleanliness of the restaurant was frequently mentioned, with some reviews highlighting dirty tables and restrooms, while others noted a clean environment.

Food Quality

Food quality received mixed reviews, with some customers enjoying the taste and freshness, while others complained about low quality and incorrect orders.

Accessibility Issues

There were complaints about the elevator being out of service, making it difficult for disabled customers to access seating on upper floors.

Ordering Experience

Several customers expressed frustration with the kiosk-only ordering system and issues with order accuracy.
  • DD
    Daya_Cuba
    3 days ago
    5.0
    Buen servicio.
  • KK
    K
    Dec 27, 2025
    5.0
    Delicious fries and nuggets, iced drinks came with 3/4 ice.
  • LP
    Lance Perez
    Dec 11, 2025
    2.0
    It's mcdonalds, what can I say, its actually hit or miss.... if you order past a certain time you're order won't be correct ever.... then grubhub looks at you as if you're the one trying to get over.... mean while it's lazy or incompetent employees..
  • DD
    Drudacreator
    Dec 6, 2025
    5.0
    This mcdonald's is dope, it has three floors.First floor is we get your food second floor as we eat.Third floor is for parties. the manager is really cool. I met him and we talked about how they give the employee's parties upstairs on the 3rd floor.
  • MM
    Mark
    Nov 24, 2025
    1.0
    Food all good, worst service I’ve ever encountered in any McDonald’s I’ve been to. The evening pick up window worker got mad after I didn’t immediately react to the pick up order number and let him call twice, even I walked to him immediately when he called the second time, and he clearly saw that, he chose to directly put it at the rack aside and turning around to punish me also waiting for him and then emphasized that he called it twice. I will never come back to such a store hiring worker with such terrible and hostile attitude towards customers.
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Frequently Asked Questions About McDonald's

What are the regular dining hours for this McDonald's location?

McDonald's at 966 3rd Ave is open from 6:00 AM to midnight Monday through Tuesday, and Sunday from 4:00 AM to midnight. On Wednesday, it stays open until 4:00 AM the next day. Thursday through Saturday, it operates 24 hours.

When is the drive-through open at this McDonald's?

The drive-through is open from 6:00 AM to midnight Monday and Tuesday, and from 4:00 AM until 4:00 AM the next day on Wednesday. From Thursday to Saturday, it operates 24 hours, and on Sunday it is open from 4:00 AM to midnight.