McDonald's

3.4
1528 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • BreakfastAvailable
  • LunchAvailable

Location

McDonald's
839 Westchester Avenue, New York, NY
10455, United States

Hours

Reviews

3.4
1,528 reviews
5 stars
542
4 stars
294
3 stars
270
2 stars
130
1 star
292

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, rude staff, and incorrect orders.

Cleanliness

The restaurant was often described as dirty, with issues like overflowing garbage and unsanitary conditions.

Atmosphere

Many reviews mentioned a chaotic atmosphere, with complaints about noise, crowds, and the presence of homeless individuals.

Operational Problems

Customers noted issues with kiosks being out of order, long wait times, and inconsistent opening hours.
  • SM
    SERGIO MOTA
    4 days ago
    3.0
    Please stay safe one of the most dangerous McDonald's I have ever seen. People. You don't know usually stalk you as you eating. One guy from the street tries to size me up and asked for money. He actually walks in never leaving his eyesight for me I told him I know what you're about I got no money so what. Please stay safe in that area extremely hostile area once you go outside people are watching you inside to see if you drop money or to see if they can get over you or does anyone ability whatsoever. Extremely concerned
  • EE
    Elido De Leon Elias
    Jan 1, 2026
    3.0
    Slow service. Nad attitude some customers. No bathroom fir customers
  • AA
    Angela
    Dec 24, 2025
    1.0
    It doesn't matter if they remodeled this Mcdonald's, or they have new employee's this Mcdonald's still is slow in service. The Customer service is also not good. The orders will be incorrect and the language is not understood.
  • HC
    Henry Cabrera
    Dec 11, 2025
    5.0
    No tienen suficiente hacientos para uno poder comerse el desayuno que compre eso es lo malo
  • DD
    DENISE
    Dec 5, 2025
    1.0
    SMH DONT BOTHER GOING TO THIS ONE THE SERVICE IS HORRIBLE THE FOOD IS OVER OR UNDER COOKED & YOU GAVE TO WAIT TILL THE DILEVERY GUYS GET THIER FOOD THEN THOSE WHO WALK IN HAVE TO WAIT I WAITED ALMOST 45 MINS AT 1100PM! DONT GO RUN AWAY!

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's on Westchester Avenue?

McDonald's is open 24 hours every day of the week.

When is the McDonald's drive-through open?

The drive-through is open 24/7 every day of the week.