Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- DeliveryAvailable
- TakeoutAvailable
- BreakfastAvailable
- LunchAvailable
Location
Hours
Reviews
3.5
1,691 reviews
5 stars
588
4 stars
356
3 stars
295
2 stars
133
1 star
319
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported poor service, including long wait times, incorrect orders, and unhelpful staff.
Cleanliness
The restaurant was often described as dirty, with complaints about unsanitary conditions in the dining area and restrooms.
Order Accuracy
Many reviews highlighted issues with order accuracy, particularly with mobile and delivery orders, leading to missing items or incorrect food.
Noise and Atmosphere
The location was noted for being loud and chaotic, making it difficult for customers to enjoy their meals.
Staff Behavior
Several customers mentioned unprofessional behavior from staff, including being on their phones and displaying a lack of concern for customer service.
- RWRori WatersJan 3, 20261.0Worst McDonalds Ever. The employees refuse to acknowledge you until you've stood there for 5 minutes, doesn't matter if you already pre-ordered, I've ordered things and waited 15 minutes to come in so it's ready when I get there. They never start the order until I'm standing in front of them, and they straight up cancelled my order this morning. It sucks that the Starbucks across the street closed, they had great customer service. Plus there's always crazy people here had a lady straight up yell in my face that I needed to give her money. This place needs security and a restaff
- SQSierra QueenDec 24, 20251.0It’s always loud and hardly anyone speaks English, so there is a language barrier when you try to order. Because of this, I placed a mobile order and they didn’t even put all of the food in the bag. They just gave me a bag with half of my order and then got mad because I asked for a refund for the food that I paid for but don’t receive.
- CBCherelle BlaizeDec 23, 20251.0Do not place orders from uber eats late night on this app, rather than making themselves unavailable on the app they accept your order and never fulfill it. Several delivery drivers will be assigned and you will never get your food. Their excuse is they prioritize the McDonald’s app at that time. Such BS. This happened to me three times, the third time we walked over there to find out what was up
- JSJ. S.Dec 9, 20253.0It’s a bit chaotic in there. The bathroom and downstairs area never seem to be open. It feels relatively cramped inside. Sometimes they don’t call out your order and you have to ask. The tables probably need to be wiped down a bit more often.
- TPTaylor PetersonNov 23, 20251.0Went in a little after 4am and the workers said they were “closed.” THE FLAG OUTSIDE SAYS 24 HOURS! Please take down the flag. And Google also says your hours are 24. Please update! If you need to close for an hour to transition to breakfast then please say you are open for 23 hours. It would have saved me walking extra blocks and taking a different train. So rude!
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 3543 Broadway, New York?
McDonald's at 3543 Broadway in New York is open 24 hours a day, 7 days a week.
Does this McDonald's offer delivery services?
Yes, this McDonald's provides delivery services including same day delivery and no-contact delivery.
Can customers order McDonald's through a mobile app?
Yes, customers can order via the McDonald's App available on both Apple App Store and Google Play Store.
Is there a drive-through service available at this McDonald's and what are its hours?
Yes, there is a drive-through available and it operates 24 hours a day, every day of the week.
What payment methods does McDonald's at 3543 Broadway accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What kinds of food and services are offered at this McDonald's?
They serve breakfast, lunch, dinner, coffee, dessert, and have a children's menu, with services including gift cards, mobile ordering, McDelivery, mobile offers, and WiFi.
Is the McDonald's at 3543 Broadway wheelchair accessible?
Yes, this location has wheelchair accessible entrance, seating, and restrooms.
Which nearby public transit station can help customers reach McDonald's easily?
The MTA Subway station at 145th St (1) is nearby and can help customers conveniently access the McDonald's location.
What nearby retail stores might customers visit before or after dining at McDonald's?
Customers might visit nearby retail stores like AT&T, RadioShack, Verizon, Foot Locker, and GNC close to the McDonald's location.
Are there any nearby restaurants worth checking out around McDonald's at 3543 Broadway?
Yes, nearby you can find Caridad Restaurant and La Viagra offering Latin American, Caribbean, Mexican, and Spanish cuisines.