Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- DeliveryAvailable
- TakeoutAvailable
- BreakfastAvailable
- LunchAvailable
Location
Hours
Reviews
3.5
1,683 reviews
5 stars
588
4 stars
355
3 stars
293
2 stars
133
1 star
314
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Numerous customers reported issues with incorrect orders, including missing items and wrong food.
Customer Service
Many reviews highlighted poor customer service, with staff being rude, inattentive, or unhelpful.
Cleanliness
The restaurant was frequently described as dirty, with complaints about unsanitary conditions and overflowing trash.
Wait Times
Customers noted long wait times for food, both for in-store orders and deliveries.
Atmosphere
The location was often described as chaotic and uncomfortable, with issues related to noise, crowding, and the presence of homeless individuals.
- TPTaylor Peterson1 day ago1.0Went in a little after 4am and the workers said they were “closed.” THE FLAG OUTSIDE SAYS 24 HOURS! Please take down the flag. And Google also says your hours are 24. Please update! If you need to close for an hour to transition to breakfast then please say you are open for 23 hours. It would have saved me walking extra blocks and taking a different train. So rude!
- JBJonathan Brown1 day ago2.0Not actually 24 hours. They’re “closed” from 3:30-6.
- VSVeronica SawyerNov 3, 20255.0I can only imagine the amount of effort it takes to keep a 24/7 McDonald’s open!
- IOIvan OttavianOct 28, 20251.0Big NO this time! I go to this McDonald’s location at least once a week and last night I was tired and decided to have my order delivered. My order consisted in 3 simple sandwiches and, in retrospect I wonder if the person on the assembly line was on his first day!!! I ordered a Big Mac with EXTRA SAUCE, EXTRA PICKLES and NO ONIONS (the Big Mac should be the flagship sandwich here, nonetheless one of the first sandwich they teach you how to make, right?!) needless to say that my variations were completely ignored but here's the gem: it also came without cheddar cheese! Then I had the Double Quarter Pounder Deluxe, asked with NO SLICED ONIONS and EXTRA PICKLES and I got two burger patties with two slices of cheese and two pickles with just a small dab of ketchup! Where was the lettuce, the tomatoes, the mayonnaise?!? How come if everything is written one can not simply read and follow the instructions?!? Practically half of the sandwich wasn't there! And then finally I had a DOUBLE CHEESEBURGER asked with EXTRA PICKLES, NO ONIONS that was simply dry and smeared with some ketchup. This one was at least the most “accurate” because it had no onions (but sadly no extra pickles either). The accuracy level of my delivery order was 3 below ZERO! I truly thought that the crew in charge of assembling the sandwiches was unable to read and the place wasn’t even that crowded (we’re talking about an 11:30 PM delivery). 3 Sandwiches out of three poorly executed! Hands down the worst McDonald's Delivery Order so far! I was tempted to ask for a refund and next time, trust me, I'll do it!
- JDJeremiah DennisOct 21, 20253.0I use the Mickey's App to get the most out of my purchases. This location is very busy and carries a lot of diverse characters and atmospheric random. Thru the App ordering is easy and not complicated. But sometines you will wait for your order in pick up because they move a bit flustered. Given that the Pick Up from App, The in-store kiosk order, the counter order, they have many orders to get done. Self serve soda machine gets low in faves and diet drink options but holds a few slow options as part of the variety. Seating is not that available regularly because of the certain local troublemakers, horseplay from teens, and the time of day or evening you may stop in. Fortunate to catch a seat...enjoy your moment then bounce.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 3543 Broadway, New York?
McDonald's at 3543 Broadway in New York is open 24 hours a day, 7 days a week.
Does this McDonald's offer delivery services?
Yes, this McDonald's provides delivery services including same day delivery and no-contact delivery.
Can customers order McDonald's through a mobile app?
Yes, customers can order via the McDonald's App available on both Apple App Store and Google Play Store.
Is there a drive-through service available at this McDonald's and what are its hours?
Yes, there is a drive-through available and it operates 24 hours a day, every day of the week.
What payment methods does McDonald's at 3543 Broadway accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What kinds of food and services are offered at this McDonald's?
They serve breakfast, lunch, dinner, coffee, dessert, and have a children's menu, with services including gift cards, mobile ordering, McDelivery, mobile offers, and WiFi.
Is the McDonald's at 3543 Broadway wheelchair accessible?
Yes, this location has wheelchair accessible entrance, seating, and restrooms.
Which nearby public transit station can help customers reach McDonald's easily?
The MTA Subway station at 145th St (1) is nearby and can help customers conveniently access the McDonald's location.
What nearby retail stores might customers visit before or after dining at McDonald's?
Customers might visit nearby retail stores like AT&T, RadioShack, Verizon, Foot Locker, and GNC close to the McDonald's location.
Are there any nearby restaurants worth checking out around McDonald's at 3543 Broadway?
Yes, nearby you can find Caridad Restaurant and La Viagra offering Latin American, Caribbean, Mexican, and Spanish cuisines.