Brand Certified
McDonald's
3.4(1351 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
354 W 125th St, New York, NY
10027, United States
Certified by McDonald's • Mar 01, 2026
(646) 850-3553
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- DeliveryAvailable
- TakeoutAvailable
- BreakfastAvailable
- LunchAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.4
1,351 reviews
5 stars
449
4 stars
248
3 stars
273
2 stars
128
1 star
253
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple reviews highlighted poor cleanliness, with dirty tables and unsanitary conditions reported frequently.
Customer Service
Customers consistently noted rude and unhelpful staff, with several complaints about management's behavior.
Order Accuracy
A significant number of reviews mentioned issues with incorrect orders and missing items, indicating a lack of attention to detail.
Food Quality
While some customers enjoyed the food, there were complaints about it being old or not fresh, particularly during busy times.
Crowded Environment
The location is often overcrowded, making seating difficult and contributing to a chaotic atmosphere.
- TYTravel adventure yearlyFeb 23, 20261.0Dirtiest Mac Donald’s stills they don’t clean enough over crowded mess up order 0/10 I hope it closes down
- SPshatize popeFeb 7, 20261.0This place needs to be shut down. It is not difficult to make and pack an order correctly when you literally have the receipt in your hand. I don’t know who owns or manages this location, but your employees have messed up my order for the last time. To make matters worse, DoorDash and Uber Eats refuse to issue refunds, even though there are numerous complaints about this location. This is clearly an ongoing problem, not an isolated incident. The lack of accountability, training, and quality control is unacceptable. A nice class action suit should help!
- ICI'm Woke don't twist it means no mental chainsFeb 5, 20264.0Cozy quiet quick.....
- AFAlex FraczekFeb 5, 20265.0I had a great experience at this location! The food was fresh, hot, and exactly what you’d expect from a reliable stop when you’re hungry. The staff were friendly and worked impressively fast, even during a very busy rush. The only downside is that the place can get quite overcrowded, especially around peak hours, which makes seating and moving around a bit challenging. Still, the team handles the crowd well and keeps things running smoothly. Overall, a solid, dependable spot with great service... I’d definitely come back!
- SLShelly LoveDec 28, 20251.0Very bad I order a lot of food an I ask for big bag an this manger gave me a little bag it was on 12-28-2025:at 6:30 pm she walk alway my bag was riping very nasty
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 354 W 125th St, New York?
McDonald's at 354 W 125th St is open from 5:00 AM to midnight on Monday through Wednesday and Sunday, and from 5:00 AM to 1:00 AM on Thursday through Saturday.
Is the drive-through at this McDonald's location open 24 hours?
Yes, the drive-through at this McDonald's operates 24 hours every day of the week.
Does this McDonald's offer delivery services?
Yes, McDonald's offers delivery including same-day and no-contact delivery services via their online order platform.
How can I order food from this McDonald's online?
You can order food online through McDonald's delivery website or by using the McDonald's app available on iOS and Android.
What payment options are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's serve breakfast and have a children's menu?
Yes, this McDonald's serves breakfast and offers a children's menu.
Is this McDonald’s location wheelchair accessible?
Yes, the McDonald's is wheelchair accessible with accessible entrance, seating, and restrooms.
What nearby public services can customers visit before or after dining at McDonald's?
Customers can visit the 125th Street Business Improvement District and Harlem Independent Living Center, both located nearby for community services and support.
Are there other food options near this McDonald's?
Yes, nearby you can find Fresh Hot Pizza and Checkers for additional dining choices.
What nearby retail stores could customers visit alongside McDonald's?
Customers can visit Victoria's Secret & PINK and Bath & Body Works, which are retail stores located near McDonald's.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website