Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- DeliveryAvailable
- TakeoutAvailable
- BreakfastAvailable
- LunchAvailable
Location
Hours
Reviews
3.4
1,342 reviews
5 stars
447
4 stars
247
3 stars
271
2 stars
127
1 star
250
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was hot and tasty, but some reported issues with freshness and incorrect orders.
Service Issues
Many reviews highlighted poor customer service, including rude staff, long wait times, and frequent mistakes with orders.
Cleanliness
The restaurant was often described as dirty and poorly maintained, with complaints about the state of the dining area and restrooms.
Atmosphere
The presence of homeless individuals and a cramped environment contributed to an uncomfortable dining experience for many customers.
Staff Attitude
While some customers praised friendly staff, many others reported unprofessional behavior and a lack of attentiveness from employees.
- JMJamie ManningNov 6, 20251.0Customer service sucks
- SHShawn HallOct 30, 20251.0The food is amazing everytime I go here but the service sucks they are always rude and disrespectful not to mention homeless people always in there causing issues each time . This is the second worse McDonald's in harlem
- FMfrancesco mancaOct 21, 20251.0Per 3 volte di fila mi hanno sbagliato il burger, ma chi avete messo a lavorare?
- KKKyle KleinstuberOct 11, 20252.0The Big Five; Charger outlets? No Restrooms? Paying only Refills? No Wifi l? Yes Location? Yes. Right next to 125th station for ACE lines. 2/5. Food was hot and delicious. Staff worked quick. Small store.
- AXAndrew XieAug 15, 20251.0way too slow
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 354 W 125th St, New York?
McDonald's at 354 W 125th St is open from 5:00 AM to midnight on Monday through Wednesday and Sunday, and from 5:00 AM to 1:00 AM on Thursday through Saturday.
Is the drive-through at this McDonald's location open 24 hours?
Yes, the drive-through at this McDonald's operates 24 hours every day of the week.
Does this McDonald's offer delivery services?
Yes, McDonald's offers delivery including same-day and no-contact delivery services via their online order platform.
How can I order food from this McDonald's online?
You can order food online through McDonald's delivery website or by using the McDonald's app available on iOS and Android.
What payment options are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's serve breakfast and have a children's menu?
Yes, this McDonald's serves breakfast and offers a children's menu.
Is this McDonald’s location wheelchair accessible?
Yes, the McDonald's is wheelchair accessible with accessible entrance, seating, and restrooms.
What nearby public services can customers visit before or after dining at McDonald's?
Customers can visit the 125th Street Business Improvement District and Harlem Independent Living Center, both located nearby for community services and support.
Are there other food options near this McDonald's?
Yes, nearby you can find Fresh Hot Pizza and Checkers for additional dining choices.
What nearby retail stores could customers visit alongside McDonald's?
Customers can visit Victoria's Secret & PINK and Bath & Body Works, which are retail stores located near McDonald's.