Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported rude and unhelpful staff, with several instances of employees ignoring or mishandling orders.
Cleanliness
The location is frequently described as dirty, with unclean tables and bathrooms, contributing to a negative dining experience.
Order Accuracy
Numerous reviews mention issues with incorrect orders, missing items, and cold food, indicating a lack of attention to detail.
Atmosphere
Customers expressed discomfort due to the presence of homeless individuals inside the restaurant and a chaotic environment.
Positive Experiences
Despite the negative feedback, some customers praised the food quality and friendly service from certain employees.
LR
Lennis Rodriguez
6 days ago
1.0
This McDonald's is the worst, Especially when you're offering for delivery!!! They're ALWAYS forgetting something ‼️‼️‼️‼️😡
LR
Luis Rodriguez
Oct 30, 2025
1.0
Very rude,no receipt, can't use the bathroom after spending your money, employees take home the bathroom key,very dirty,bums sleep in the dinning room.
LW
Lisa Williams
Oct 22, 2025
3.0
This was my first visit in years to this McDonald's in Washington Heights, I just bought a cup of coffee, it was good I must say. The associate prepared it for me and it was just the way I like it. The cashier was polite, I was satisfied with my visit overall.
EA
Eric Amador
Oct 18, 2025
1.0
The staff does not acknowledge any customers. The location never looks properly clean
YY
yos
Oct 12, 2025
1.0
Lied to my face about all my items being in my order and the items that were there sucked
What are the hours of operation for McDonald's at 4259 Broadway, New York?
McDonald's at 4259 Broadway, New York is open 24 hours a day, 7 days a week.
Does this McDonald's location offer delivery and pickup services?
Yes, this McDonald's offers delivery, same day delivery, and no-contact delivery services.
Can I order McDonald's through a mobile app?
Yes, you can order through the McDonald's app available on iOS and Android. Links: iOS app and Android app.
Is there a drive-through service available and what are its hours?
Yes, this McDonald's features a drive-through service open 24/7.
What payment options are accepted at this McDonald's location?
Accepted payment methods include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's provide WiFi and mobile ordering services?
Yes, it offers services such as free WiFi, mobile ordering, mobile offers, McDelivery, and gift cards.
What types of food and dining options can I find at this McDonald's?
McDonald's serves breakfast, lunch, dinner, dessert, coffee, ice cream, burgers, sandwiches and has a children's menu.
Is the McDonald's location at 4259 Broadway wheelchair accessible?
Yes, this location has wheelchair accessible entrance, seating, and restrooms.
Are there any other fast food restaurants near McDonald's at 4259 Broadway?
Yes, nearby options include another McDonald's and KFC, offering convenient alternative fast food choices in close proximity.
What nearby places can I visit around the McDonald's on Broadway?
You can visit Bravo Supermarkets for groceries, Hella Good Cup brewery, and Sheina Spa Inc for a relaxing massage or beauty treatment, all located nearby.
How can nearby banks and ATMs assist customers visiting this McDonald's?
Customers can use nearby ATMs such as Apple Bank ATM, Citi ATM, and Coinsource or banks like Citibank for convenient access to cash or banking services when visiting McDonald's.