McDonald's

3.6
2470 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • BreakfastAvailable
  • LunchAvailable

Location

McDonald's
4259 Broadway, New York, NY
10033, United States

Hours

Reviews

3.6
2,470 reviews
5 stars
981
4 stars
491
3 stars
383
2 stars
191
1 star
424

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several instances of employees ignoring or mishandling orders.

Cleanliness

The location is frequently described as dirty, with unclean tables and bathrooms, contributing to a negative dining experience.

Order Accuracy

Numerous reviews mention issues with incorrect orders, missing items, and cold food, indicating a lack of attention to detail.

Atmosphere

Customers expressed discomfort due to the presence of homeless individuals inside the restaurant and a chaotic environment.

Positive Experiences

Despite the negative feedback, some customers praised the food quality and friendly service from certain employees.
  • LR
    Lennis Rodriguez
    6 days ago
    1.0
    This McDonald's is the worst, Especially when you're offering for delivery!!! They're ALWAYS forgetting something ‼️‼️‼️‼️😡
  • LR
    Luis Rodriguez
    Oct 30, 2025
    1.0
    Very rude,no receipt, can't use the bathroom after spending your money, employees take home the bathroom key,very dirty,bums sleep in the dinning room.
  • LW
    Lisa Williams
    Oct 22, 2025
    3.0
    This was my first visit in years to this McDonald's in Washington Heights, I just bought a cup of coffee, it was good I must say. The associate prepared it for me and it was just the way I like it. The cashier was polite, I was satisfied with my visit overall.
  • EA
    Eric Amador
    Oct 18, 2025
    1.0
    The staff does not acknowledge any customers. The location never looks properly clean
  • YY
    yos
    Oct 12, 2025
    1.0
    Lied to my face about all my items being in my order and the items that were there sucked

Frequently Asked Questions About McDonald's

What are the hours of operation for McDonald's at 4259 Broadway, New York?

McDonald's at 4259 Broadway, New York is open 24 hours a day, 7 days a week.

Does this McDonald's location offer delivery and pickup services?

Yes, this McDonald's offers delivery, same day delivery, and no-contact delivery services.