Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- DeliveryAvailable
- TakeoutAvailable
- BreakfastAvailable
- LunchAvailable
Location
Hours
Reviews
3.5
1,966 reviews
5 stars
700
4 stars
412
3 stars
328
2 stars
146
1 star
380
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and dismissive towards customers.
Cleanliness
Many customers reported unsanitary conditions both inside the restaurant and in the bathrooms, with some mentioning the presence of homeless individuals affecting the dining experience.
Order Accuracy
Several reviews noted issues with order accuracy, including missing items and incorrect food preparation.
Wait Times
Customers frequently complained about long wait times for food, with some stating they waited over 30 minutes for their orders.
Staffing Issues
Multiple reviews indicated that the location is often understaffed, leading to delays and poor service.
- LSLeandro Silva1 day ago5.0Muy rapido el servicio y muy amables los trabajadores la gran mayoria habla ingles y español
- ESEduard Sidorov (SOLISTIKA)Nov 17, 20251.0Не смогли сразу приготовить, то что просил . Капусты в 3 раза меньше в бутерьброде , майонез экономят . Не советую этот макдональдс
- MRMadee ReedOct 30, 20255.0McDonald'sHELLteracismealifevilivesinastyo😢
- JAJonathan Guevara AvilaOct 28, 20255.0El servio en la noche es muy malo el supervisor de la noche es grocero atiende cuando quiere Al contrario al supervisor general es muy amble y el corrigio el mal trato q impartia el supervisor y ciertos emplados de la jornada de la tarde y noche el mal supervisor es uno de tes morena robusto Nos sentimos discrimidos por el
- RRRasheed RodriguezOct 20, 20251.0The manager at night she very unprofessional rude and disrespectful she don't know how to speak to guess she should be fired the manager with red hair is rude she should be fired seriously she don't need to work at mc Donald's
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 401 Park Ave S, New York?
This McDonald's location is open 24 hours a day, 7 days a week.
Does McDonald's at this location offer delivery services?
Yes, McDonald's offers delivery, same-day delivery, and no-contact delivery services.
Can I order McDonald's food through a mobile app?
Yes, you can order using the McDonald's App available for both iOS and Android devices.
Is there a drive-through available at this McDonald's location and what are its hours?
Yes, there is a 24/7 drive-through available at this location.
What payment options are accepted at McDonald's at 401 Park Ave S?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's location serve breakfast and coffee?
Yes, it serves breakfast and coffee, along with lunch, dinner, and desserts.
Does this McDonald's offer facilities for customers with disabilities?
Yes, it has wheelchair-accessible entrance, seating, and restrooms.
Are there any public transit options near McDonald's at 401 Park Ave S?
Yes, the MTA Subway - 33rd St station is nearby, making it easy to reach McDonald's via public transit.
What are some nearby educational institutions around McDonald's at 401 Park Ave S?
Nearby educational institutions include the New York School Of Interior Design Graduate Center and the NYSID Graduate Student Association, providing opportunities for students to grab a meal or coffee at McDonald's.
Are there any convenience stores or pharmacies close to this McDonald's location?
Yes, Jay Patel Newstand and Duane Reade Pharmacy are nearby, convenient for customers looking for quick shopping before or after their visit to McDonald's.