Brand Certified
McDonald's
3.5(1978 reviews)
Certified by McDonald's • Feb 22, 2026
Business Details
401 Park Ave S, New York, NY
10016, United States
Certified by McDonald's • Feb 22, 2026
(212) 683-4919
Certified by McDonald's • Feb 22, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Feb 22, 2026
About
Certified by McDonald's • Feb 22, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- DeliveryAvailable
- TakeoutAvailable
- BreakfastAvailable
- LunchAvailable
Location
Certified by McDonald's • Feb 22, 2026
Hours
Certified by McDonald's • Feb 22, 2026
Reviews
3.5
1,978 reviews
5 stars
704
4 stars
414
3 stars
329
2 stars
147
1 star
384
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional staff, with many customers feeling ignored or disrespected.
Cleanliness
Several customers reported unsanitary conditions, particularly in the bathrooms and dining area, contributing to an uncomfortable dining experience.
Service Speed
Many customers experienced long wait times for their orders, often citing understaffing as a significant issue.
Food Quality
Feedback on food quality was mixed, with some customers receiving poorly prepared items, while others enjoyed their meals.
- DHDaniel HernandezFeb 10, 20261.0food always stale
- GBGaurav BhargavaJan 19, 20261.0Unsafe and disgusting
- YTYoali TorresJan 16, 20265.0It so clean and beautiful and good service 5 star
- VMVenkataprathap MolakalapalliJan 9, 20263.0Rude or unfriendly staff, with little acknowledgement or politeness. Often time consuming and poor communication. Barely one or two I have noticed being friendly and polite. Not kept up to clean in house dining. Very poor standards in these times that too from a franchise like McDonald's.
- NGNirvana GarciaDec 26, 20251.0The security guard is very rude. I wanted to use the restroom, it was a long line but it was another one available. Instead of telling me that information appropriately or politely, he just yelled at me. Come on guys! Where it’s the customer service? Is this the training that McDonald’s offers here — in the city? Really hope improvements here. Bye.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 401 Park Ave S, New York?
This McDonald's location is open 24 hours a day, 7 days a week.
Does McDonald's at this location offer delivery services?
Yes, McDonald's offers delivery, same-day delivery, and no-contact delivery services.
Can I order McDonald's food through a mobile app?
Yes, you can order using the McDonald's App available for both iOS and Android devices.
Is there a drive-through available at this McDonald's location and what are its hours?
Yes, there is a 24/7 drive-through available at this location.
What payment options are accepted at McDonald's at 401 Park Ave S?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's location serve breakfast and coffee?
Yes, it serves breakfast and coffee, along with lunch, dinner, and desserts.
Does this McDonald's offer facilities for customers with disabilities?
Yes, it has wheelchair-accessible entrance, seating, and restrooms.
Are there any public transit options near McDonald's at 401 Park Ave S?
Yes, the MTA Subway - 33rd St station is nearby, making it easy to reach McDonald's via public transit.
What are some nearby educational institutions around McDonald's at 401 Park Ave S?
Nearby educational institutions include the New York School Of Interior Design Graduate Center and the NYSID Graduate Student Association, providing opportunities for students to grab a meal or coffee at McDonald's.
Are there any convenience stores or pharmacies close to this McDonald's location?
Yes, Jay Patel Newstand and Duane Reade Pharmacy are nearby, convenient for customers looking for quick shopping before or after their visit to McDonald's.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website