Brand Certified
McDonald's
3.5(1158 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
404 E 14th St, New York, NY
10009, United States
Certified by McDonald's • Mar 01, 2026
(212) 598-0045
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- DeliveryAvailable
- TakeoutAvailable
- BreakfastAvailable
- LunchAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.5
1,158 reviews
5 stars
433
4 stars
219
3 stars
194
2 stars
93
1 star
219
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unprofessional.
Cleanliness Issues
Customers frequently reported unsanitary conditions, including roaches and dirty tables, which negatively impacted their dining experience.
Food Quality
While some customers enjoyed the food, there were multiple complaints about cold items, incorrect orders, and hair found in food.
Safety Concerns
Several reviews mentioned feeling unsafe due to the presence of homeless individuals and a generally chaotic environment.
Operational Problems
Customers noted issues with the restaurant's hours, including unexpected closures and slow service during busy times.
- TBTee BrooksDec 13, 20251.0Can’t speak English, can’t operate a register, can’t read and can’t serve customers. Don’t even bother.
- FHFlossie HenryDec 7, 20255.0Food was ok
- MKMiles KovacsNov 25, 20251.0Even for McDonald’s employees these guys are lazy. Pathetic. Mothers must be proud.
- STSan TommasoOct 28, 20254.0Solito MCDonald, pranzo veloce a basso costo.
- AMAndrew “Spanky” MencherOct 27, 20253.0Food was cold. To many loud kids that were not eating. Had to sit outside on a bench. Dirty looking
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 404 E 14th St, New York?
McDonald's at 404 E 14th St, New York is open 24 hours a day, 7 days a week.
Does this McDonald's location offer delivery services?
Yes, delivery services including same-day and no-contact delivery are available.
Can I order McDonald's food through a mobile app at this location?
Yes, you can order using the McDonald's mobile app available for both iOS and Android.
Is there a drive-through option available at this McDonald's?
Yes, the drive-through is open 24/7 at this location.
What payment methods are accepted at McDonald's on 404 E 14th St?
Accepted payment options include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's serve breakfast, lunch, and dinner?
Yes, this location serves breakfast, lunch, and dinner.
Is McDonald's accessible for customers with disabilities?
Yes, the location has wheelchair accessible entrances, seating, and restrooms.
What nearby transit options can help me reach McDonald's at 404 E 14th St?
The MTA Subway - 1st Ave (L) station is nearby, making it convenient to visit McDonald's.
Are there other dining options near this McDonald's location?
Yes, nearby dining options include New York Pizza & Deli, Subway Sandwiches & Salads, Panda Express, Ikura Sushi, Taverna Kyclades, and BaoBQ.
What local attractions can I visit before or after dining at McDonald's on 404 E 14th St?
Nearby attractions include First Avenue, a landmark with historical significance and a fountain to enjoy.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website