Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported poor service, including rude staff and slow response times.
Cleanliness
Many reviews highlighted issues with cleanliness, including dirty tables and restrooms, and some even mentioned pests.
Food Quality
While some customers enjoyed the food, there were numerous complaints about cold food and incorrect orders.
Atmosphere
The location's atmosphere was often described as uncomfortable due to the presence of homeless individuals and loud children.
Customer Experience
Several customers expressed frustration with the overall experience, citing management issues and a lack of professionalism among staff.
ST
San Tommaso
Oct 28, 2025
4.0
Solito MCDonald, pranzo veloce a basso costo.
AM
Andrew “Spanky” Mencher
Oct 27, 2025
3.0
Food was cold. To many loud kids that were not eating. Had to sit outside on a bench. Dirty looking
DM
Delano Mizrahi
Oct 27, 2025
4.0
Great
DT
Dmitrijs Teslickis
Oct 13, 2025
5.0
The best McDonald's in nyc for sure. Customer service is on another level than others McDonald's do.
Food is delicious, perfectly made fries. Yummy
AA
Agalise
Sep 25, 2025
5.0
I was born and raised in New York.I came to visit, from jacksonville florida i am not a big McDonald's girl but I was super hungry.I had to stop at the mcdonald's location on 14st street on 1st Ave i have to tell you. I'm highly appreciated of my city, especially at this McDonald's. Because they follow directions correctly. The food tastes great and the staff was amazingly beautiful and hard-working.
You don't really get good staff like that these days. So I am going to leave them at 5 star review for the girls in the morning shift.Thank you so much.I was super hungry and the food was awesome!