Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported unprofessional and dismissive behavior from staff, with specific complaints about a particular employee named Henry.
Order Accuracy
Frequent issues with incorrect or missing items in orders were noted, leading to frustration among customers.
Cleanliness
Several reviews mentioned that the location was dirty, with unclean tables and a lack of attention to hygiene.
Speed of Service
Customers consistently complained about slow service, with long wait times for food and orders.
Atmosphere
The atmosphere was described as chaotic and uncomfortable at times, with reports of aggressive behavior from other patrons.
BM
Brooklyn Mikayla
3 days ago
1.0
The worst McDonald’s I’ve ever been to, the wait time and awful and the staff is even worst I waited half an hour for a mobile order that was only a McFlurry. Ridiculous
DC
Delvy Castillo
4 days ago
1.0
The worst service ever, nobody attends to anyone, nobody takes orders, and if you do order you have to wait forever for your orderTerrible service 20 minut and nobody take orders
MB
Mafer Botina
Feb 19, 2026
5.0
Nunca había estado aquí en Estados Unidos en McDonald’s con tan buena atención al cliente y buen ambiente , quedé muy complacida de comer en tan agradable lugar .
DT
David T
Feb 14, 2026
2.0
Is extremely sad how this mc Donalds have night employees who aren’t properly trained extremely unprofessional like HENRY ! An employee who loves to disrespect customers provoking employees in such way that there can be a day a customer due to HENRYS unprofessionalism of treating disrespecting customers can cause a more serious problem ! I strongly feel HENRY should be sent to training again ! Is extremely important for MC DONALDS take action in this because this has been the second time HENRY been trying to push my buttons ! If any other day Henry continues i would hold This MC DONALDS accountable ! I made already 2 reports next time if it happens again i would get legal advice and let them handle the situation that can be stopped if MC DONALDS TAKES ACTION ! forgot one of my order numbers and i ask a lady employee that I placed a order of 3 cookies but i forgot the number ! Henry out of no where told me is my responsibility to remember the order number i told him that that problem wouldn’t happen if their kiosk machine would have give me my order number receipt !
BG
Ben Gelman
Jan 12, 2026
1.0
I am a regular customer but the last time I went to the location, some guy didn’t understand how mobile ordering went. I dine at McDonald’s all the time and every other location allows mobile ordering at the table but not to pickup the order signs when ordering at the kiosk. If someone is going to tell me that I am not allowed to put the table number for mobile ordering then this is why you get rid of mobile ordering.