Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
While some customers praised the kindness of the staff, others reported rude and unhelpful behavior, particularly during busy times.
Service Speed
Many reviews highlighted slow service, with long wait times for orders and frequent mistakes in fulfilling them.
Cleanliness
The cleanliness of the location was frequently criticized, with reports of dirty tables and unsanitary conditions.
Food Quality
Customers had mixed experiences with food quality, with some enjoying fresh meals while others received cold or poorly prepared items.
Atmosphere
The atmosphere was noted as chaotic and sometimes unsafe, with reports of loitering and aggressive behavior from patrons.
AD
Aaron Daniels
6 days ago
1.0
I had a very disappointing experience at this McDonald’s. Several of the employees came off as unprofessional, dismissive, and seemed uninterested in doing their jobs. I felt ignored at the counter for a long time while they stood around talking, and when I finally was helped, the attitude was rude and unwelcoming until I was brushed off by her and helped by a kind woman with glasses,she was the only one who treated me with respect. At one point, I genuinely felt like I was being treated like I didnt belong in this country because of them , which is unacceptable in any business.
What bothered me most is that it seems like they rely heavily on one female worker, who was actually polite, respectful, and working hard to serve customers — while others did little and left everything to her. She was the only one who showed real professionalism, and I appreciate her effort. Management needs to address the favoritism, lack of customer service, and overall unprofessional behavior happening here. It seems like they were making her do everything while i saw THE MANAGER OF THAT SHIFT DOING NOTHINGGGGGGG!!!!!
JK
Jade King
Nov 13, 2025
1.0
So me and 3 of my friends came here and the security guard was doing WAY too much .. we went in the bathroom for a second and he’s a GROWN man peeking in the girls bathroom yelling at us .. like I’m a minor in a whole middle school uniform , that made me mad uncomfortable .. if he wanted us out he could’ve knocked or waited outside not peek in like that ..
We came out and he started talking crazy to my friends for no reason .. like yeah they can be loud but he was being rude and impulsive as hell and we’re literally kids .. I wasn’t even talking to him I was off to the side not even paying him no mind ..
Then after my friends left I stayed in the corner on my phone and he gon say if they come back I’m getting kicked out like what ?? I didn’t even do nothing .. be so serious ..
Then I asked who his manager was and he lied saying he don’t got one .. whole time the manager is in the back and he’s in a full security uniform .. wouldn’t give a name or anything just being rude and weird ..
Overall he made me uncomfortable and he was acting unprofessional towards minors .. they need to check him cuz that’s not how a grown adult supposed to act around kids ..
EE
Ebony Evans
Nov 10, 2025
4.0
Popped in for breakfast. Pre ordered on the app. It went well - I was offered extra napkins and asked if I wanted a smaller spoon for my one year olds porridge. And one of the team brought our food over with us The Tiny Terrorist - aka my 1 year old was not cooperating.
Table was a bit tricky but I had anti bac wipes.
I went back to the counter for another sealed spoon so I could take the porridge with us as she’d clocked and promptly wolfed down my pancakes.
I was ignored for the good part of three minutes while one lazy staff member (called that by his colleague) avoided people as he didn’t want to restock the coffee beans. I finally caught the attention of a lady and she asked the manager to deal with me. Who asked me what I needed from afar. He then directed the gentleman that had helped me originally to give me another spoon and then promptly told off the lazy person.
I recommend ordering in the app, as most seemed not to speak English as a first language. I believe they are French speakers. Easy walk from the Edge Hotel.
MT
Marcus Tintaya
Nov 2, 2025
1.0
I ordered food for me and my women 10 to 15 minutes before our uber aarived. The food STILL wasn't ready by the time our driver arrived and took an additional 10 minutes before it was finally ready. Thankfully my Uber drive was patient and understanding. Avoid this place at all costs.
MS
Madeleine Soria
Nov 2, 2025
1.0
Me hicieron esperar una hora para entregarme la comida