McDonald's

3.5
1267 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupAvailable
  • BreakfastAvailable

Location

McDonald's
3809 Broadway, New York, NY
10032, United States

Hours

Reviews

3.5
1,267 reviews
5 stars
487
4 stars
245
3 stars
202
2 stars
94
1 star
239

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff and long wait times.

Cleanliness

While some reviews noted cleanliness, others highlighted dirty conditions and unsanitary bathrooms.

Order Accuracy

Many customers experienced issues with incorrect orders and missing items.

Atmosphere

The atmosphere was described as noisy and sometimes uncomfortable due to the presence of homeless individuals.

Food Quality

Feedback on food quality was mixed, with some praising freshness while others complained about cold or poorly prepared items.
  • GY
    Gersis Yulinar
    1 day ago
    1.0
    For the second time, I ordered 2 apple pie and they didn't send it. I don't get it, the worse service 😕 😒 🙄. I will not order from them again 😤 😒
  • KK
    Kipropstan
    4 days ago
    3.0
    Bad very 👎
  • VU
    Vanessa Uzcategui
    Dec 2, 2025
    5.0
    Best McDonald’s ever! I went there a few days ago in the morning and the lady that took my order was really nice and helpful. The area was clean and even though I saw a homeless there, the manager told him to leave and he did. When I receive the food it was really warm and tasty! The music was really good also.
  • JH
    Jesse Havea
    Nov 6, 2025
    3.0
    Eating breakfast here is cute but any other time is wild.
  • DT
    Dale Thomas
    Oct 19, 2025
    1.0
    The girl at the counter was annoyed by me asking for everything they forgot. Imagine happy meals no ketchup, no napkins, no straws. And they dole out thev missing ketchup like they are gold pieces counting 4 packets for 3 happy meals. Oh, and they never brought our dine in meal. After 20 minutes, i had go ask where is our dine in food. No apology. Summary, like the other posts - bad attitude staff.

Frequently Asked Questions About McDonald's

What are the regular dine-in hours for McDonald's at 3809 Broadway, New York?

The McDonald's at 3809 Broadway, New York is open from 6:00 AM to 11:00 PM on Mondays, Tuesdays, Wednesdays, and Sundays. On Thursdays, Fridays, and Saturdays, it is open from 6:00 AM to 2:00 AM.

Does this McDonald's location offer delivery services and until what time?

Yes, delivery is available daily from 6:00 AM to 1:00 AM on Mondays, Tuesdays, and Sundays, and until 2:00 AM from Wednesdays through Saturdays.