Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Cleanliness
The cleanliness of the restaurant was inconsistent, with some customers noting dirty bathrooms and unkempt dining areas.
Atmosphere
The atmosphere was often described as noisy and uncomfortable, with complaints about loud music and the presence of homeless individuals.
Food Quality
Food quality varied significantly, with some customers receiving cold or poorly prepared meals, while others enjoyed fresh and tasty options.
Staff Attitude
Staff attitude was a common concern, with many reviews highlighting unprofessional behavior and a lack of customer care.
JH
Jesse Havea
Nov 6, 2025
3.0
Eating breakfast here is cute but any other time is wild.
NR
Nancy Ruiz
Oct 26, 2025
5.0
Clean space and wide siting area with great staff
DT
Dale Thomas
Oct 19, 2025
1.0
The girl at the counter was annoyed by me asking for everything they forgot. Imagine happy meals no ketchup, no napkins, no straws. And they dole out thev missing ketchup like they are gold pieces counting 4 packets for 3 happy meals. Oh, and they never brought our dine in meal. After 20 minutes, i had go ask where is our dine in food. No apology. Summary, like the other posts - bad attitude staff.
TB
tania baez
Sep 12, 2025
1.0
Disrespectful and unprofessional
MS
Maximilian Startsev
Aug 31, 2025
3.0
Not clean
Got something that I didn’t order
Really noisy
What are the regular dine-in hours for McDonald's at 3809 Broadway, New York?
The McDonald's at 3809 Broadway, New York is open from 6:00 AM to 11:00 PM on Mondays, Tuesdays, Wednesdays, and Sundays. On Thursdays, Fridays, and Saturdays, it is open from 6:00 AM to 2:00 AM.
Does this McDonald's location offer delivery services and until what time?
Yes, delivery is available daily from 6:00 AM to 1:00 AM on Mondays, Tuesdays, and Sundays, and until 2:00 AM from Wednesdays through Saturdays.
Is there a drive-through service available at this McDonald's?
Yes, the drive-through is open 24 hours a day, every day of the week.
What types of payment does this McDonald's accept?
This location accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Can I order food for curbside pickup or no-contact delivery at this McDonald's?
Yes, this McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I order McDonald's food using mobile apps?
You can order using the McDonald's app available on the Apple App Store and Google Play Store. Quick links to order online are also provided.
Does this McDonald's offer free WiFi and have seating available?
Yes, it provides WiFi and has seating available for customers.
Are there any nearby grocery stores where I can shop before or after visiting McDonald's?
Yes, Met Fresh of Broadway and Veg Out are nearby grocery stores where you can shop for fresh produce and vegetarian options.
If I need banking services near McDonald's, where can I go?
Apple Bank and an Apple Bank ATM are conveniently located nearby for your banking needs.
What other dining options are available close to this McDonald's?
Nearby dining spots include Hilltop Park Alehouse (American cuisine and bar), Margaritaville (Mexican/Tex-Mex restaurant), La Cantina (Mexican bar & restaurant), Ipizzany (restaurant), and Coral Restaurant (diner).