Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported rude and unhelpful staff, with many experiences highlighting a lack of basic customer service and attentiveness.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty tables and unpleasant odors, contributing to a negative dining experience.
Food Experience
While some customers enjoyed the food, there were complaints about incorrect orders and cold meals, indicating inconsistency in food preparation.
Bathroom Access
Multiple reviews expressed frustration over closed bathrooms and difficulty accessing them, which negatively impacted customer satisfaction.
Atmosphere
The atmosphere was described as unwelcoming and depressing by some, despite renovations aimed at improving the dining environment.
MF
Marina Fernández
3 days ago
1.0
Evebthough we were eating a full menu in this establishment the manager didn't allow ud to use the wc having to go across the road to Barns&Noble to the restroom as my daughter had an emergency, the manager while we were eating there also called the police to evict a pregnant woman that was eating at our side without causing trouble and overlooking at a group of minors trying to sell sweets to every customer in the restaurant. Very undesirable experience and very bad manager behaviour, please go somewhere else! Do not stop here.
AD
Ashleigh D
Jan 3, 2026
5.0
My first McDonald’s experience while travelling overseas from Australia, and it didn’t disappoint! Great food, quick service, and exactly what I needed after a long flight. A reliable classic no matter where you are in the world.
PC
Pab Chu
Jan 2, 2026
1.0
I asked them nicely to just redo the bread as it didn’t look like flour but the girl gave me attitude and even the manager had to interview and keep her quiet. Once doesn’t expect much from McDonald’s but having an employee giving you attitude and treating you horribly is a new low for McDonald’s.
AL
Adam Lombardi
Dec 12, 2025
1.0
I needed to piss and I bought something and the bathrooms were closed!
JL
Jackson Lee
Nov 30, 2025
4.0
Standard McDonald’s. I like their breakfast especially their hash browns. Their egg McMuffin is pretty tasty especially at late night
What are the McDonald's delivery hours at 39 Union Square W, New York?
Delivery is available Monday to Thursday from 6:00 AM to midnight, Friday from 6:00 AM to 4:59 AM, Saturday from 5:00 AM to 4:59 AM, and Sunday from 5:00 AM to midnight.
What services does this McDonald's location offer?
This McDonald's offers delivery, same day delivery, no contact delivery, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi.
Where is McDonald's located in New York?
It is located at 39 Union Square W, New York, NY 10003, USA.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Can I order from McDonald's at 39 Union Square W using a mobile app?
Yes, you can order using the McDonald's App available on the Apple App Store and Google Play Store or directly via their online ordering links.
What types of food does this McDonald's serve?
They serve breakfast, lunch, dinner, coffee, desserts, burgers, sandwiches, frozen yogurt, ice cream, and have a children's menu.
Is this McDonald's location wheelchair accessible?
Yes, it has wheelchair accessible entrance, seating, and restroom facilities.
What nearby fitness centers are close to McDonald's at 39 Union Square W?
Nearby fitness options include J2FIT Strength and Conditioning, The Blackout Fitness, 30/60/90 gym, Movement Cooperative NYC, Leo Results Fitness, and Hype Gym Union Square.
Which places near McDonald's can I visit for mental health or wellness services?
Nearby wellness centers include JQ Hypnosis, IMMA, Wildy Wellness, Andrea Mitchell Wellness, and BodyAttune offering counseling, naturopathic and holistic services.
Are there any art galleries or cultural spots near this McDonald's?
Yes, Enorme and Old MacDonald Had a Farm Studio are art galleries located close to McDonald's at 39 Union Square W, which you might enjoy before or after your visit.