Brand Certified
McDonald's
3.6(2135 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
39 Union Square W, New York, NY
10003, United States
Certified by McDonald's • Mar 01, 2026
(212) 645-9079
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- DeliveryAvailable
- TakeoutAvailable
- BreakfastAvailable
- LunchAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.6
2,135 reviews
5 stars
754
4 stars
496
3 stars
442
2 stars
161
1 star
282
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted consistently rude and unhelpful staff, with many customers expressing frustration over poor service and negative attitudes from employees.
Cleanliness
Several customers reported unsanitary conditions, including dirty tables and unpleasant odors, indicating a need for better cleanliness standards.
Food Consistency
While some customers enjoyed their meals, others complained about cold food and incorrect orders, suggesting inconsistency in food preparation and service.
Management Issues
Multiple reviews pointed to poor management practices, including unprofessional behavior from managers and a lack of effective staff training.
- VMVamsi MomidiFeb 25, 20261.0Oh what a delightful surprise — ordered chicken nuggets and got a bonus burned spider inside. 🕷️🔥 Told the employee, and instead of concern, they tossed the evidence and tried to rewrite the story. Truly five-star problem solving. Definitely adds some “extra protein,” so just be careful when dining here.
- OGOrca GlobalFeb 24, 20261.0this place is so great and stuff is so rude! So disrespectful!
- RVRika VondimionFeb 20, 20261.0Told me “no minors” but mcdonalds has minors working? Yeah no.
- SIShauna IrelandFeb 16, 20262.0Worst fries I've ever had at McDonald's and that's usually the one thing that is always consistent in my experience. The customer service was also very poor. Would never go back to this location.
- SGSalvatore GambittaFeb 11, 20265.0Trendy Vibe in the heart of Union Square. Friendly Service and a very clean restaurant.
Frequently Asked Questions About McDonald's
What are the McDonald's delivery hours at 39 Union Square W, New York?
Delivery is available Monday to Thursday from 6:00 AM to midnight, Friday from 6:00 AM to 4:59 AM, Saturday from 5:00 AM to 4:59 AM, and Sunday from 5:00 AM to midnight.
What services does this McDonald's location offer?
This McDonald's offers delivery, same day delivery, no contact delivery, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi.
Where is McDonald's located in New York?
It is located at 39 Union Square W, New York, NY 10003, USA.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Can I order from McDonald's at 39 Union Square W using a mobile app?
Yes, you can order using the McDonald's App available on the Apple App Store and Google Play Store or directly via their online ordering links.
What types of food does this McDonald's serve?
They serve breakfast, lunch, dinner, coffee, desserts, burgers, sandwiches, frozen yogurt, ice cream, and have a children's menu.
Is this McDonald's location wheelchair accessible?
Yes, it has wheelchair accessible entrance, seating, and restroom facilities.
What nearby fitness centers are close to McDonald's at 39 Union Square W?
Nearby fitness options include J2FIT Strength and Conditioning, The Blackout Fitness, 30/60/90 gym, Movement Cooperative NYC, Leo Results Fitness, and Hype Gym Union Square.
Which places near McDonald's can I visit for mental health or wellness services?
Nearby wellness centers include JQ Hypnosis, IMMA, Wildy Wellness, Andrea Mitchell Wellness, and BodyAttune offering counseling, naturopathic and holistic services.
Are there any art galleries or cultural spots near this McDonald's?
Yes, Enorme and Old MacDonald Had a Farm Studio are art galleries located close to McDonald's at 39 Union Square W, which you might enjoy before or after your visit.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
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- Legal business name
- Hours of operation
- Phone number
- Official website