McDonald's

3.8
1599 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • BreakfastAvailable
  • LunchAvailable

Location

McDonald's
26 E 23rd St, New York, NY
10010, United States

Hours

Reviews

3.8
1,599 reviews
5 stars
635
4 stars
391
3 stars
305
2 stars
105
1 star
163

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted issues with cleanliness, including dirty bathrooms and trash around the establishment.

Service Speed

Customers frequently mentioned long wait times for their orders, with some experiencing delays of over 20 minutes.

Order Accuracy

Several customers reported missing items or incorrect orders, indicating a lack of attention to detail in order fulfillment.

Staff Attitude

Feedback varied on staff friendliness, with some praising individual employees while others reported rude or unhelpful service.

Facility Condition

The condition of the facilities was noted, with comments on the need for maintenance and the effectiveness of kiosks for ordering.
  • CL
    Chloe Lloret
    Nov 17, 2025
    5.0
    They kicked ass on my breakfast order today. Looked just like it does on the ad, + perfect temp
  • WB
    Wendell Bennett
    Nov 12, 2025
    5.0
    Fast food service with a smile
  • CR
    Carlos Rodriguez
    Oct 31, 2025
    2.0
    In my opinion if such food is considered low quality it should be the most affordable Lower nutritional value: Many items are high in calories, fat, sodium, and processed ingredients, which is why it’s often considered unhealthy if eaten regularly... Even a working there is a risk of cancer I believe McDonald's can save the world from hunger if so the the brand wasn't so focused on "trying to be premium of fast food restaurants"
  • EA
    Eduardo Antonio
    Oct 26, 2025
    3.0
    Nada mal la hamburguesa, casi no hay donde sentarse, tenian cerrado el segundo piso
  • HS
    Harvey Schwartz
    Oct 25, 2025
    2.0
    food is good but i once saw a homeless man living in the McDonald’s 4 times

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 26 E 23rd St, New York?

McDonald's at 26 E 23rd St is open from 7:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.

Does this McDonald's location offer drive-through service?

Yes, the drive-through is open daily from 7:00 AM to 11:00 PM, extending to midnight on Friday and Saturday.